Hello, Ligia.Thank you for sharing what happened with your LG Washer. We appreciate you letting us know that the product stopped working within a year. Your feedback helps us understand what you’ve experienced with your specific LG model, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on any specific issue you're encountering: https://www.lg.com/us/support/help-library ^James

Hi! We appreciate you sharing your experience with your LG Washer. We’re glad to hear the AI setting has been working smoothly for you and helping reduce water usage over the past six weeks — always great when an LG unit makes everyday laundry feel more efficient and effortless. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying your new LG Top Load Washer model WT8400CW, and it’s great to hear it’s been working well alongside your new dryer, gas stove, and over‑the‑range microwave. We understand how satisfying it is when a full set of appliances comes together smoothly, and it’s wonderful to know you’re happy with all of them so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi, Liza. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8400CW) model is everything you hoped for. This washer is designed with a large capacity, powerful cleaning performance, and a smooth, quiet wash system—making it a great fit for handling all types of laundry with ease. To help keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi Catheryne, thank you for taking a moment to share your experience. It’s great to hear that your LG 5.5 cu ft Mega Capacity Smart Top Load Washer with Impeller, EasyUnload and AI Sensing model WT8400CW is delivering the kind of wash performance you were hoping for. A deep‑filling tub that fully saturates clothes and gets them truly clean is exactly what makes this washer such a standout, and it’s wonderful to know it’s working so well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi there! We are thrilled to hear that your top-load washer is working so well for you, especially with whites and delicate garments! Since everything is running smoothly, please feel free to reach out to @LGUSSupport if you ever need any assistance in the future. #LifesGood ❤️ -Rich

Hi, there. Thank you for sharing your experience with the LG Washer (WT8400CB) model. It’s great to hear you’re loving everything about it after just a week. This unit is designed with a large capacity, powerful wash performance, and smart features that make laundry feel effortless, so it’s wonderful to know it’s already delivering exactly what you hoped for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy