Hi! We appreciate you sharing your experience with your LG Washer. We’re glad to hear the AI setting has been working smoothly for you and helping reduce water usage over the past six weeks — always great when an LG unit makes everyday laundry feel more efficient and effortless. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Hey Jamie. We're so excited to hear you love your LG washer, especially the awesome AI cycle! It really makes laundry time a breeze! If you're looking to give your clothes a good soak, go for the heavy load cycle. When you use the heavy load option for those big loads, you'll have some brief soak periods without agitation, but that's totally by design. For more questions, private message us on social media @LGUSSupport. Happy washing! 💚😊^David

Hi, Kathleen. Thanks for sharing your experience with the LG Washer (WT8400CB) model. It’s great to hear it’s been a solid replacement — this model is built for dependable performance, and it’s wonderful knowing it stepped in right when you needed it. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt8400cb-top-load-washer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Juvy #LifesGood ❤️

Hi Alli, thank you for sharing your feedback. It’s great to hear how impressed you are with your LG Top Load Washer WT8400CB. The advanced wash settings and sleek, modern design are meant to elevate the laundry experience, so it’s wonderful to know those features are standing out for you. If you ever have questions or need assistance as you continue using your washer, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hi, Liza. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8400CW) model is everything you hoped for. This washer is designed with a large capacity, powerful cleaning performance, and a smooth, quiet wash system—making it a great fit for handling all types of laundry with ease. To help keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi Catheryne, thank you for taking a moment to share your experience. It’s great to hear that your LG 5.5 cu ft Mega Capacity Smart Top Load Washer with Impeller, EasyUnload and AI Sensing model WT8400CW is delivering the kind of wash performance you were hoping for. A deep‑filling tub that fully saturates clothes and gets them truly clean is exactly what makes this washer such a standout, and it’s wonderful to know it’s working so well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi there, thank you for sharing your experience with the 5.5 cu. ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload™ & AI Sensing, model WT8400CW. It’s great to hear the quiet performance and strong cleaning results are already making a difference, and the value you found in the price is a wonderful bonus. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️