Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Hello, Ligia.Thank you for sharing what happened with your LG Washer. We appreciate you letting us know that the product stopped working within a year. Your feedback helps us understand what you’ve experienced with your specific LG model, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on any specific issue you're encountering: https://www.lg.com/us/support/help-library ^James

Hi, there. Thanks for sharing your experience with the LG Washer. We understand the importance of having a washer that’s both smart and effortless to use, and it’s great to hear how much you’re enjoying the quiet performance, AI wash, and automatic detergent dispensing. That matte black finish really does look sharp in any home. If you ever need help in the future, @LGUSSupport is always ready to assist. #LifesGood ❤️^Juvy

Hey there! You should always have a quiet laundry experience whenever you use your LG washer, and we'd be more than happy to take another look at what's happening with you. We'd be happy to provide you with this link (https://tinyurl.com/2bncpp2a), which offers troubleshooting tips to help with noises coming from your washer. Another cause for high-pitched noises can also be that there is debris in the tub of your washer, and this link (https://tinyurl.com/224bnwum) can help ensure your tub is cleaned. So we can make sure everything is noise-free, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh

Hello, Winne! We appreciate you sharing your experience with your LG Washer. It’s great hearing that the large capacity is handling comforters and blankets with ease and that the wash cycles were simple to learn. Getting everything clean just as expected is exactly what we love to hear — sounds like your LG unit is already a perfect fit in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there, Alan. We truly appreciate your feedback regarding your experience with your dryer. We always take the words of our customers to heart and strive to improve our products so that your next experience using them is even better than before. If you have any additional feedback you would like to share with us, please feel free to let us know through this link: https://www.lg.com/us/support/feedback. Have a good day! *Josh

Hey there! We're here to ensure your LG washer provides excellent performance with clear controls. We understand your washer washes well, but you're finding the control panel too dim, making cycle selection difficult. We truly want to help resolve this. Please send us a direct message @LGUSSupport with your washer's model number, serial number, and original purchase date. We look forward to helping you! ^ Diego

Hi there. Thank you for sharing your experience with your LG washer. Your feedback on the ThinQ app is essential for us so we can help improve it. The washer WT8400CW has no default water temperature setting for all cycles. Instead, it uses a default temperature setting for each individual cycle. You can adjust the water temperature manually on the washer's control panel for each cycle. Check out these water cycles here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348. For more feedback or questions, private message us on social media @LGUSSupport . We're always ready to help. ^David

Hi there. Thank you for sharing your experience with us. We understand your situation with the WT8400CB washer and the issue of your bedding not being properly agitated. Your feedback is important, and we'd like to assist you further. One troubleshooting step you can try is to redistribute the load to ensure an even distribution, as an uneven load can cause items to float and not agitate properly. Also, consider using the "Bulky/Bedding" cycle for such loads, as it is designed to handle larger items like comforters and blankets more effectively. LG Washer – Troubleshooting Washing Machine Drum Not Spinning - https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000 Please send us a private message on Social Media @LGUSSupport with your contact details, and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to resolving this issue for you. —Renzo