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Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload for
LG 5.5 cu. ft. Top Load Washer with EasyUnload
3.6 out of 5 stars
stars111 ratings111 reviews
  1. 5 stars47% (52)
  2. 4 stars17% (19)
  3. 3 stars8% (9)
  4. 2 stars9% (10)
  5. 1 star19% (21)
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Showing 51-60 of 111 reviews
Jan 1, 2025
MillerFamilyZoo
5 out of 5 stars review

Great Wash Options & Efficiency at Great Price!

[This review was collected as part of a promotion.] We replaced our 10yo LG Top Loader after the control board went out on the old one. We were so impressed with how the old unit worked we continued with LG. This new unit does loads even faster, uses less water (but plenty to saturate all items and clean well), is very simple to use, and is a great value for the cost. The new design makes reaching items in the bottom of the tub easier. We’ve had the new unit for a couple weeks and have run NUMEROUS loads of every kind and variety, including small loads to very full loads - everything comes out clean! It is amazing how it can spin at 950rpm and be so quiet with virtually no vibration. Very easy to set up and maintain. Control panel took some adjusting to use but is simple once we identified our preferred settings. Black top and control panel does gather fingerprints but is easily wiped down. Consumer Reports had this listed as their 2nd best Top Loading Impeller Washer, only 1 point behind the #1 washer which was also an LG! We are very pleased with our purchase. Highly recommended!!

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team - Diego

Hey there. Sounds like you're getting the best of both worlds—efficiency and performance! It's great to hear that the upgraded design makes loading and unloading easier while still delivering powerful, quiet washes. With so many customizable settings and a strong Consumer Reports rating, it’s clear why you stuck with LG. Enjoy your new washer! ^ Diego

Aug 26, 2024
Anonymous
5 out of 5 stars review

Washer WT8400CB Review

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team

Hi Medapeter, thank you for taking the time to share such a detailed experience with the LG WT8400CB Top Load Washer. We understand how valuable smart features can be, and it is great to hear the Wi‑Fi connectivity, remote control, and energy‑tracking tools are making your laundry routine easier and more efficient. It is also great to know the cleaning performance, quiet operation, and overall design are exceeding your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Oct 22, 2024
Alane younger
3 out of 5 stars review

Terrible panel design/Good washing capacity

[This review was collected as part of a promotion.] 3 star review mainly because you cannot see the power button in a room where the light is not right on top of the machine. Who ever has ever heard of this? A design flaw for sure. The panel is difficult to see in general. My other gripe is the horrible directions and does not come with quick start, easy to understand directions. I have no complaints when it comes to washing and the clothes getting clean A on that. I wanted a large capacity to wash my blankets and heavy loads. Fix the panel design.

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team

Hey there Alane! We appreciate you sharing your experience with us about your LG top-load washer unit, and we are always looking to improve our products for future use. We'll be sure to relay your feedback to the proper teams so we can continue to work towards that goal. If you ever need help in the future, please reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Oct 29, 2024
SuttonFTW
5 out of 5 stars review

Great Investment!

[This review was collected as part of a promotion.] I bought this washer after a couple of years of being in a new home. We simply believe this was a great investment as previously we had a refurbished washer. We love all the features and the fact it sends phone notifications to let us know when the cycle is over especially since have 2 boys we forget about switching clothes based on our busy schedule. I would definitely recommend this to family & friends!

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team

Hi there, we understand and appreciate you taking a moment to share your experience with your LG 5.5 cu ft Mega Capacity Smart Top Load Washer with Impeller, EasyUnload & AI Sensing, model WT8400CW. It’s great to hear that upgrading from a refurbished unit has felt like such a worthwhile investment. The smart features—especially the phone notifications—can be a real game‑changer for a busy household, and it’s wonderful to know they’re helping you stay on top of laundry with two boys in the mix. Your recommendation means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Dec 30, 2024
wwallis
3 out of 5 stars review

Terrible inverter coil whine

[This review was collected as part of a promotion.] The washer is huge and does almost everything right. My reason I can only give it 3 stars is that the inverter for the motor has terrible coil whine. It makes a really loud, high pitched noise that drives give my wife and I a headache. If I was 20 years older, this wouldn’t be an issue because it’s normal to lose the ability to hear higher frequencies. We called maintenance to have them try and look at it, but the maintenance man was older, and therefore could not hear the sound and thought my wife and I were crazy. He wouldn’t listen to me when I tried to explain the issue, so he left telling me everything was fine.

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team

Hey there! You should always have a quiet laundry experience whenever you use your LG washer, and we'd be more than happy to take another look at what's happening with you. We'd be happy to provide you with this link (https://tinyurl.com/2bncpp2a), which offers troubleshooting tips to help with noises coming from your washer. Another cause for high-pitched noises can also be that there is debris in the tub of your washer, and this link (https://tinyurl.com/224bnwum) can help ensure your tub is cleaned. So we can make sure everything is noise-free, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh

Jul 2, 2024
IlanaRenee
5 out of 5 stars review

Great Washing Machine

My husband and I purchased this a month ago and I have to say that the more I use it, the more I like this washing machine! I didn't think the app would be especially beneficial, but it is as it lets me know when it's time to clean it. When cleaning towels that are especially dirty, using the Deep Clean cycle really works well. The only thing I do not like about this washing machine is that there was no all-white option - the lid is black with dark charcoal lettering so it is very hard to see. The designers should have an all-white option!!

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
Jan 22, 2025
Marilie79
3 out of 5 stars review

Bedding cycle

Please someone just help me figure out the cycles? Whats best for fluffy blankets? I’m really confused with the bedding cycle. (Actually all of the cycles) It says to use it to wash bed items. But it also says non absorbent bed items. That’s confusing to me because everything absorbs. I tried that cycle for 2 bed blankets, okay yes both fluffy. It stopped, the washer turned off. Had to disconnect it and power it again and the tub was full of water. So confused. I had to do the spin only option to drain the water. Then I tried to wash another blanket but now In normal cycle . The water was drained but the blanket was really wet, soaked. Had to do the spin only cycle again. Last time I’m washing a blanket that’s “non absorbent”, it’s not cotton and it’s not fluffy. It says it will take its 50 min to wash ???.?.? Why so long ? It’s only one blanket, doesn’t take that much space. Makes no sense to be because it should last less than that’s. I say no more than 35 is okay for me. But it washed and no issues.

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG

Hi, Marilie. Thank you for taking the time to share your experience with your LG WT8400CB unit. Your feedback about the cycles and the challenges you're facing is incredibly valuable. We understand how important it is for our appliances to be user-friendly and effective. You can visit this link to check the available cycles option for your unit's model: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348 If you have any further questions or need assistance, please feel free to send us a private message on Facebook, X or Instagram through @LGUSSupport. We're here to assist you! -Shae

Jan 3, 2025
Matt McA
5 out of 5 stars review

Excellent and huge

[This review was collected as part of a promotion.] This machine holds an incredible amount of clothing. It is quiet and efficient. It gets my clothes clean and lets me know via phone notifications when they are done. It even syncs load type with my dryer!

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG Digital Care Team

Hey Matt! Thanks for the awesome review! We’re pumped to hear that your LG washer is working like a charm – quiet, efficient, and holding all the clothes you need! We’re happy the phone notifications and load syncing with your dryer are making laundry day a breeze. It’s like having a personal laundry assistant! We've got your back anytime; connect with us on social media @LGUSSupport. Cheers to hassle-free laundry days! ^Joslyn

Feb 20, 2025
Crash test dummy
4 out of 5 stars review

Great Washer

I'm reading other reviews on this washer and I'm confused as to the complaints of the machine being "loud" or not washing clothes properly. The machine is very quiet and has left my clothes pretty clean after a wash. No complaints from my end, I've noticed that this washer does a great job.

Review from lg.com/ca
Helpful?4SZNL0VGJROY13662415315
reply from LG CareQ

Hey there! Thanks for the awesome review about our product. We're are pleased to know that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services. If you ever need assistance or have any feedback, please don’t hesitate to reach out.

Sep 23, 2024
Winne
5 out of 5 stars review

Cleans great, large capacity

[This review was collected as part of a promotion.] Love the new LG washer. Have been using it for about 2 weeks. Very large capacity, no issues washing large items like comforters and blankets. Easy to figure out the different wash cycles. Gets everything clean as expected.

Review from lg.com
Helpful?4SZNL0VGJROY13662415315
reply from LG

Hello, Winne! We appreciate you sharing your experience with your LG Washer. It’s great hearing that the large capacity is handling comforters and blankets with ease and that the wash cycles were simple to learn. Getting everything clean just as expected is exactly what we love to hear — sounds like your LG unit is already a perfect fit in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James