Hi there! Thank you for your great feedback! We’re happy to hear you love the stylish and easy-to-use design. If you ever need assistance or have questions, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Enjoy!

Hi there, Helen! We appreciate you letting us know about your LG washer experience. This LG washer does have a soak option within a cycle, which would be for heavy-duty. You can find this information on the LG washer manual: "When washing large loads, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle’s design." Just click here for more info: https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. Let us know if you have any other questions on social media as a DM @LGUSSupport. We're always here to help! ~Kimmy

Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying your new LG Top Load Washer model WT8400CW, and it’s great to hear it’s been working well alongside your new dryer, gas stove, and over‑the‑range microwave. We understand how satisfying it is when a full set of appliances comes together smoothly, and it’s wonderful to know you’re happy with all of them so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that you’re enjoying your LG Washer (WT8400CB) model, especially its quiet performance, smart sensors, and the convenience of the LG ThinQ app. This model is designed with AI sensing, a powerful inverter motor, and an efficient wash system, making it a stunning and highly intuitive washer for modern laundry needs. To help keep it performing at its best, we recommend running the Tub Clean cycle regularly and ensuring the sensors and drum stay free of detergent buildup for optimal wash accuracy. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, there. Thank you for sharing your experience with your LG Washer (WT8400CW) model. It’s great to hear that after a month of use, you’re enjoying the ability to make adjustments through the LG ThinQ app and appreciate the alerts that let you know when a cycle is finished. Those connected features are designed to keep laundry moving smoothly and give you more flexibility in your day, and it’s wonderful to know they’re working well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hey Marl. We're glad to hear that your washer is working great for you! There's nothing like efficiency to get those chores done properly. We noticed that you mentioned having difficulty seeing the control panel, so we would like to recommend that you check out our ThinQ App. With this app, you can connect your washer to it and start the load right from your smartphone. You can also find some custom wash cycles that would work best for you and download them to use. Here's a quick link on how to connect the ThinQ app to your washer: https://www.youtube.com/watch?v=MqkIo38RDCk Here's a quick link on how to download and use wash cycles: https://www.youtube.com/watch?v=rUXdA76lEWY Enjoy your washer to the fullest! ~Ivy

Hello there, Chuck! Thanks for sharing your thoughts. Always great hearing your new washer and dryer are settling in nicely and keeping things running quietly. If you ever need a hand, our team at @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich

Hey there. Thank you for sharing your experience with your LG washer. We're so happy to hear that your washer is delivering powerful cleaning performance while staying quiet and easy to use. It's great to know it handles even large items like comforters with ease. 🧺For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂 ^David

Hi! We’re glad to hear your LG Dryer is making laundry day easier and faster. The quick drying power paired with that two‑way door really does make loading and unloading feel effortless. It’s great to know those features are shining for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James