Sams club service guy walked outside with me to match my tires, ordered and installed within a week. Very friendly and professional Great Job, didn't wait long at all.

I bought four pirelli tires from Sam's club. They sold them for $20 tire and it came with roadside assistance. I'm very happy with my purchase and I receive excellent service.

Becky was great! She is knowledgeable and friendly. She took time to explain the process and how long it would take. She gad good recommendations fir orher issues I had with me vehicle. A real asset to the department.

I didn't expect that my issue would get resolved in one visit. It was a defective tire that was replaced, and only charged for the installation cost.

I had to pay to upgrade to another tire because the first cheap tires they sold me kept failing. They could not replace my tires I had because they no longer carried them. I was told I was getting an upgrade, but they are worse than the tires I already had. Plus, the guy said he cleaned something, so the tires fit flush and now it sounds like something rubbing and my car is loud sounding on the road when the wheels are turning. I am not happy with these tires and worry the people working there sabotaged my tires or my car. The tires are cheap but are rolling. The are not a smooth ride at all. In fact I feel every bumo in the road. Not pleased with these tires at all.

Sam's Club did an excellent job installing my tires. All personnel I dealt with was professional, knowledgeable and friendly. They got my car in exactly when scheduled, and had me out in an hour. And I'm impressed with the service package, which includes roadside assist for flats, road hazard protection, and regular rotations at no extra cost! Can't beat that anywhere!

Bought tire at this Sam's Club, I get my tires fixed & rotated there. This last time I came in to get my tire fixed from a nail, I was told tires can only be patched 3 times after that it would need a new tire. Cool, I can do that. Ordered, paid for the tire. The technician marked the tire that needed to be replaced. Couple of days later I went back and they installed the tire. 4 days later my tire alert came on notifying me one of my tires had low air pressure. I looked at the tire, it had the mark from the technician on it with the same nail in it. They replaced the wrong tire. To take my truck up there is not easy... getting a appointment, taking time off of work, then to find out they didn't do what I paid for them to do. I'm not happy with this service

This is the first time that I purchased tires from Sams Club. I was a bit hesitant because I had always used local shops where I knew the owner. However, in this case, the tires were over $200.00 cheaper, plus it includes a tire warranty that would have been additional at my local shop. So, I took a chance. The store was ready when I showed up for my appointment and did the installation promptly. From one highway trip I took, they appear to be balanced well. The TPMS reset must have worked well; I have had no issues with the settings or getting false alerts.

Not happy with installation process. Had a 2:00 pm appointment. Check in went smoothly but installation process was extremely inefficient. Was told wait time would be 2 hours. Returned in 2 hours and was told they had not even started the installation process but that our vehicle was next in line. After another 2 hours checked on progress again and was told three tires had been installed and working on the fourth one. At this point we asked to speak to the store manager. Never did see the manager but a team leader did speak with us. Automotive was not their area and they were not helpful at all. After another 45 minutes we received text that vehicle was done. When we picked up car keys we were handed the keys with no interaction at all. No thank you, no sorry for the delay, no NOTHING. In our opinion management should have corrected this situation. Very dissatisfied.

Very happy with this tire . It rides smooth and has given me peace of mind when traveling in rainy and snowy conditions. The entire crew in the Sam’s Club tire department in Ontario, Ohio is top notch! The process was smooth from start to finish! Also the price was excellent!