Fantastic service by entire staff on a set of Cooper tires that all developed bubbles on them in just 7 months. Staff recognized this upon a tire rotation visit and saved me from having an accident with my family or with my handicapped wife. Outstanding service and care by the entire staff. Thank you.

Elijah in the tire department was so informative He was happy to work with my budget and didn't pressure me to spend more than my budget allowed. I believe I still received a reliable product, Goodyear (been around for Years). The tires came in sooner than expected and the Technician(s) did an excellent job of mounting, balancing and all things new tires. I would highly recommend and return for Future services 🤗👍

Very good pricing, was easy to order. The only thing I would have liked to be given something about the warranty! I have no idea what I have. I had to work the day they installed the tires. My dad picked my car up. He said they gave him nothing at all.

Although I had an appointment for installation I still waited an hour and half for two tires. After picking up , I had four different tire pressures ranging from 32 thru 39. Clearly the tire pressure was not properly checked. The two new tires even had different psi's. NOT impressed with service at all. Dee, the lady at the counter was great!

Tires are great quality. Ride is nice Problem is Sam's DID NOT do the mounting and installation. They couldn't get metal tire valve caps off the stems. So I had to take the tires to a mechanic to have them mounted and balanced. Thus causing the warranty through Sam's to be voided.

The first time, the sensors were not properly coded. I had to return to get them recoded so the light would turn off. After two days, the light turned on again. Now, I have to set up an appointment to replace a bad sensor. Last September, I bought a set of tires for my wife's car and had to go back because at least one tire was not properly balanced on the first attempt.

No wheel alignment and the steering wheel had a shake while I drove on the freeway and the car pulled towards right. I wasn't made aware that they don't offer the service and I had to pay for the service outside. If I was told I would have just ordered and had it installed where they offered the whole package.

It was a rough trip. First, one of the center caday,idk missing when we got home. We called back and they said it was there when we left. Next, look,webeen home about 30 minutes and my wife said come and look,we had a flat tire. It had a bolt in it. Needless to say, i don't think i need to buy tires from Sam's Club again. That was the first and probably the last. May have just not been my day,idk

On June 19,2026 I had four tires replaced on my vehicle. During the process one of the wheels on my vehicle was damaged. I notified my local Sam's Club which performed the services on my vehicle, of the damage to my vehicle's wheel that occurred during the tire installation process. I must say that my local Sam's Club was fantastic in handling the measures to be taken to take care of the damaged wheel. I was advised to get a price of the cost to replace the wheel by the store manager. I contacted my local dealership and received the cost to replace the wheel on my vehicle. The store manager advised due to the cost of the wheel, a claim had to be filed with the corporate office. The manager filed the claim with the corporate office on June25, 2026 while I was present in the office. I was finally contacted by Walmart claims services by mail on July 6, 2026. It advised of the claims manager that would be handling my claim. The letter advised that I need to contact my claims manager by phone or email. I tried contacting my claims manager the same day the letter arrived. I had to leave a message for a return call. I called and sent emails from July 6, 2026 until July 13,2026. My claims manager called on July 13, 2026, but I missed the call. I called back later the same day and left a message for my claims manager to return my call. I still never received a return call. On July 16, 2026 I went to my local Sam's Club and spoke to a store manager. The store manager even tried to contact my claims manager, but she had to leave a message for a return call. On July 16, 2026 my claims manager finally contacted me by email requesting more information about the incident involving the damage to my vehicle's wheel. On July 17 and July 20, 2026 I left messages for my claims manager to return my calls. I never received any return calls from my claims manager during this whole process. On July 20, 2026 I received an email from my claims manager advising that they were taking the position of the insurance betterment principle. They were not going to replace my damaged wheel with a new wheel due to the age of my vehicle. I voiced my objection to this decision due to the fact that my wheel had no damage or visible wear prior to the tire installation that caused damage to my wheel. My claims specialist advised that the offer they would be making would be a reasonable offer for the wheel damage due to the age of my vehicle. I didn't agree with the stance that was being taken with the insurance betterment principle, but I felt I had no other choice, but to accept the offer that was proposed. I can say this matter was handled very poorly by the claims services office. I can say that I will probably never have tires put on any of my vehicles again by a Sam's Club service center if this is the way that they are going to treat their customers after damages that occur while services are being performed.

My daughter and I went in to purchase 4 new tires for a Honda Civic on a Saturday around 8:30am with no appointment. We were anticipating a long wait time. The 4 new tires were paid for, and then we went to a watch a movie. The movie finished, and we went back to the store around 12:30 for an update. No changes. We understood as we did not have an appointment, and we went home. Around 2pm, I received a call stating that only 3 of the 4 tires I already paid were in stock! I was given the option of purchasing a different set of tires or to have the 3 installed and come back a different day for the 4th tire. I opted for second option. This was very unprofessional and inconvenient. I don't know why it wasn't checked beforehand on if the tires were in stock. I'm not sure if this is a common practice where products are sold before checking the inventory and seeing if everything was in stock.