I have purchased all my tires fromn Sam's for several years. The Tire installation package is a NO Brainer. They fix your tires if you get a flat, rebalance them if needed. Everything you would expect from Sam's Club

The lady outside of the tire department almost lost our business. Told us and another customer that Sam's did not have the tires we were there for. We were there the day before to make sure and Sam's had them. She was very rude and racist. The manager had to come out and correct her and handle our service.

Grandson got a nail in one of the set of tires with road hazard warranty I got him at Sam's Club. Went to Sam's for a repair and the purchase was not showing on my account it appears the road hazard warranty expires after 4 years and proof of purchase drops from your Sams Club purchase history. If an older person like myself who drives 500 miles or less a month their Road hazard warranty could expire in 4 years wilt only 20,000 to 24,000 miles on the tires

When i started to pull off the liw tire pressure light was on. I immediately informed the technician his responded that that was normal to drive it for 20 miles at highway speeds. The next mirning the light was still on. Went back to Sam's for a technician to realize the tire only had 18 psi vs the 32 psi recommended.

I started with a slow leak in the tire that led to a new tire based on the. Word of the Tech. The experience was horrible from start to finish. I showed up at my appt time to be told my appt was at another time very rudely. I returned and waited an hour to find out it was not fixable. Another hour later I had a new tire. When I started the truck I found the tire pressure Elbert on the dash was lit so I walked all the way back in to be given an attitude again that I needed to drive it around to get the tire monitor to reset. Well it reset to 35 lbs, the truck calls for 39 psi so I went to WAWA up the street and filled it myself because I was tired of being treated like a 2nd class citizen. The tire is out of balance as I found on a road trip ( no worries, I will pay extra any where else other than Sam’s club to get it right). On top of all of this they also damaged my rim with the tire machine. If a manager from Sam’s would like to reach out please feel free.

I was happy with my purchase of Michelin tires. I was completely unhappy with the mounting of the tires. I went on a road trip and much to my dismay, the front tires were not balanced correctly. The front wheels shimmied while going between 60 and 65. Therefore, I had no choice but to drive to my destination, either under 50 or over 70. When I arrived at my destination, I brought the car into a tire specialty place, and had the real I had the wheels rebalanced. They told me that the left front was off by an ounce and the right front was off by a half an ounce. That corrected the situation. I brought the car back to them a couple of days later to have the rear wheels rebalanced. One of those wheels was off balance as well.

After purchase the set of 4 tires and wait a week the store receives it, Sams rejects to install the tires into my car due their system is not updated with the info of my SUV. neither want to view the specs into the maintenance book located in the car.

Tires were installed in a hurry, I drove away from the shop & my low light turned on less than a quarter mile away! I drove back to the shop, but didn't quite make it because the tire went completely flat. I tried calling the shop & no one answered. I tried again & my call went to 800 center. I explained what happened & they gave me the number to call for a tow truck, which took about 2 hours to get there. In the meantime, a gentleman stopped & changed my tire, so I was able to drive back to the shop.

Your tire “professionals” Stripped 2 nuts on my Jeep Wrangler's passenger front tire and I was told I needed to purchase 2 more lug nuts at auto zone and then I had to take my vehicle to a real tire shop to get the stripped nuts off and install the tire the 2 lug nuts were stripped on. NEVER AGAIN AND I WILL TELL EVERYONE I KNOW ABOUT MY HORRIBLE TREATMENT AT YOUR FACILITY AND NOT TO GET TIRES FROM YOU

Went in to get new tires, they weren't in stock so I had to wait for them to arrive (about a week) and at the same time they scheduled an appt for me to come back and install them. The day of the appt I arrive 10 minutes early… 2 hours later I get a notification that my car has arrived for its appt and then immediately after that I get another text saying my car is being worked on. Almost a total of three hours later I finally have my car back. Missed my sons baseball game because of how long it took.