I have purchased all my tires fromn Sam's for several years. The Tire installation package is a NO Brainer. They fix your tires if you get a flat, rebalance them if needed. Everything you would expect from Sam's Club

When I buy tires it’s impossible to judge how good they are until after they are used for their lifetime; however, I’m expected to give a rating immediately after their purchase. Does this make any sense? The answer in my humble opinion is a resounding No. I am happy to give a review a year or two from now.

I was very disappointed with Sam's Club refusal to honor my six-year warranty on my purchase to replace previous tire also purchased from Sam's Club....citing that Sam's Club has changed their warranty length since I purchased my tires. According to my warranty I should have had a year left and I was way under the mileage limit. Never received any notice that Sam's club was invalidating warranties received prior to their decisions to make changes.

The center of the rim was not replaced. The "H" that is in the center of the tire was not put back in place after installation. The spare tire was not properly stowed in its designated place. This is not something that my husband nor I are able to do on our own. Just placing the spare tire in the back of the vehicle was not appropriate nor appreciated.

I was happy with my purchase of Michelin tires. I was completely unhappy with the mounting of the tires. I went on a road trip and much to my dismay, the front tires were not balanced correctly. The front wheels shimmied while going between 60 and 65. Therefore, I had no choice but to drive to my destination, either under 50 or over 70. When I arrived at my destination, I brought the car into a tire specialty place, and had the real I had the wheels rebalanced. They told me that the left front was off by an ounce and the right front was off by a half an ounce. That corrected the situation. I brought the car back to them a couple of days later to have the rear wheels rebalanced. One of those wheels was off balance as well.

I started with a slow leak in the tire that led to a new tire based on the. Word of the Tech. The experience was horrible from start to finish. I showed up at my appt time to be told my appt was at another time very rudely. I returned and waited an hour to find out it was not fixable. Another hour later I had a new tire. When I started the truck I found the tire pressure Elbert on the dash was lit so I walked all the way back in to be given an attitude again that I needed to drive it around to get the tire monitor to reset. Well it reset to 35 lbs, the truck calls for 39 psi so I went to WAWA up the street and filled it myself because I was tired of being treated like a 2nd class citizen. The tire is out of balance as I found on a road trip ( no worries, I will pay extra any where else other than Sam’s club to get it right). On top of all of this they also damaged my rim with the tire machine. If a manager from Sam’s would like to reach out please feel free.

They sent me on my way & the tires weren’t balanced right. I had to wait with fresh steaks while they fix them. When I got up the next morning one tire was flat. A friend fixed it. The valve was not tight. Now my sensors are out. Terrible customer service & inexperienced installers. Will never be back.

Your tire “professionals” Stripped 2 nuts on my Jeep Wrangler’s passenger front tire and I was told I needed to purchase 2 more lug nuts at auto zone and then I had to take my vehicle to a real tire shop to get the stripped nuts off and install the tire the 2 lug nuts were stripped on. NEVER AGAIN AND I WILL TELL EVERYONE I KNOW ABOUT MY HORRIBLE TREATMENT AT YOUR FACILITY AND NOT TO GET TIRES FROM YOU

I can’t even rate the quality of the tires because I never got them installed. I made an appointment to get them installed and 45 minutes after I had been waiting at the store they came out to tell me that they couldn’t install them because the only person who knew how to take my wheels off wasn’t there that day, so they made me comeback the next day first thing in the morning all for them to say the same thing after I had already taken time off work to be there both times! They had no regards for me, and they didn’t even give me a full refund because their register “was not letting them” for some reason. Needless to say that I’m NEVER getting tires from them again. Such poor customer service!

I went to the Papillion, Nebraska, Sams Club. Because they had the tires I needed, the one in Iowa did not. The tire sensor was off when I drove away. About 10 miles away, the light came back on. I was in the middle of moving and did not have time to go back there. Because I live in Iowa, I went to the Iowa Sams Club to find out what the problem was. After a few minutes, they were able to find the problem. The technician in Papillion did not calibrate the system. I will not be going back to Papillion for anything.