The lady outside of the tire department almost lost our business. Told us and another customer that Sam’s did not have the tires we were there for. We were there the day before to make sure and Sam’s had them. She was very rude and racist. The manager had to come out and correct her and handle our service.

Grandson got a nail in one of the set of tires with road hazard warranty I got him at Sam’s Club. Went to Sam’s for a repair and the purchase was not showing on my account it appears the road hazard warranty expires after 4 years and proof of purchase drops from your Sams Club purchase history. If an older person like myself who drives 500 miles or less a month their Road hazard warranty could expire in 4 years wilt only 20,000 to 24,000 miles on the tires

Not happy with the service. I went in with all sensors working. When driving home sensors coming on saying tires were low. Sensors should have reset when new tires installed.. Made apt to have reset, when we took back, there saying 2 sensors werent working and now we have to pay for them. If this was the case, that information should have been given when the tires were installed.

We bought new tires a few months ago and my son hit a nail in the side wall, non repairable. Because we bought from Sam’s, the free road Hazard policy covered the whole tire and it was only $20 for the install. The staff were lovely and quick!!! Fantastic experience.

They damaged one of the studs on my wheel and then refused to make it right. I had to take it to the car dealership to get it fixed.

Club employe ordered wrong tires then again to order correct tires he said that will take another week and almost one hundred dollars more per tire so we got credit and went to another dealer

The install process was scheduled quicker than I anticipated and went very smoothly. I appreciate all of the perks that comes with the Sams Club tire installs.

Before I got my new tires my car was slipping all over the place,now that I have new tires I feel much safer with my family in the car, thanks Sam's Club.

I arrived at 8:44am, with a 9am appointment. I was told it would be around noon before he could start. I canceled everything including my tire purchases.

I had to take my tires elsewhere because Sams Club Tire would not install my two “undocumented” tires that Sams said I bought them at Walmart? Absolutely would not install them. No problem. I am not renewing my membership.