Had four premium tires installed in my two thousand six toyota camry. I wanted a good smooth touring, tire, long lasting tread life, and I chose the recommend tire. Has turned out to be a very rough and bouncy tire. My hubcaps do not seem to be flush with the rims, due to excessive (in my opinion) lead clips, which are put on in balancing the tire. Tires were dirty and showed smudges, fingerprints and markings! Totally disappointed and we'll end up returning if can

Three bad things. 1) They didn’t put on the 6th lug nut on the back rear passenger tire. The truck locked up in the middle of the road on the way home. We had to get towed to the dealer service center. Nissan said the stud fell in and broke the brake. I called Sam’s and the lady just kept repeating that they need the truck or the tire. I told them it was towed because it locked up in the middle of the road. She kept repeating they needed the tire or the truck. They can’t go look at it. Sam’s Club said the stud was loose but it would be fine until we got it to service to replace the stud. We both agreed to put the lug nut back on prior to service but they didn’t put it on. 2) The back driver tire was flat in the morning. Nissan put air in it and tested it for leakage. The next morning it was flat again. Nissan had to repair around the stem. 3) This cost me a lot of money for the repairs. Way more than the tire actually cost. Very disappointed in the way this whole thing was handled. Sam’s Club wouldn’t even listen to it. They wanted me to take the tire to them but it was already towed to a service center since the truck locked up. They could fix all the issues caused by not putting the lug nut on a loose stud.

My scheduled appointment was 8a I arrived at 8:10a I was 2nd in line. I wasdone at 10:30a. Four new tires. I was grateful for the work, it took a bit too long. The next morning one tire was very low requiring a stop at a air pump. No additional issues over the 2 weeks since.

The new tires were not properly installed and driving my car felt unsafe. I thought I had purchased defective tires, but was told the associate made mistakes with the weights when they were initially installed and they had fallen off. After the second visit, I haven't had any more issues.

Michelin Cross Climate 2s with Sam’s Club installation resolved a problem I was chasing for several years with a new set of Pirellis on my Honda CR-V - they weren’t cheap (Scorpion 3s) , and after no less than 5 rebalances I threw in the towel. Lucky for me, Vaughn, the local tire shop manager made sure I was taken care of. I paid the upgrade price to move on from the Pirellis and the car is like new. Zero noise. Zero vibration. All smiles from me. Where you get your tires installed matters and the Sam’s Club on Sawmill Rd in Dublin, Ohio knows what they are doing. When the tire shop manger cares and listens to feedback, great things can happen, especially when a problem is involved. I wasn’t turned away, my feedback was listened to and processed and a solution was provided - actually multiple solutions to choose from. Vaughn has my business going forward. He cares. He listens. He makes recommendations. He solved a long-standing problem and I could not be happier with the experience. Taking a never-ending frustrating experience to one that I am thrilled to talk about now says a lot. Thank you Vaughn and Sam’s Club!

Means little. Can't use tire rotation as there is no comfortable place to sit. No, I will not sit under a tower of tires staring out at the shop. The bench is metal, there is nothing to look at, it stinks. Firestone has padded chairs, water, TV, and it is warm which you are not. Can't use puncture service, as you require an appointment. Think about it. I am losing air, tire is going flat, and you want an appointment. This is absurd. Need it done now, not when you decide you want to do it.

This was the worst installation from this Sams club I have ever had. First, I have purchased many tires for a variety of cars and trucks I have. Stopped in on a Friday to make an appt for 2 tires. A non manager attempted to create set everything but when I arrived at 830 the following day, it was completely entered wrong. At least they had the tires. They asked if I was waiting for it and I said no I can pick it up around lunch time. They said they would call around 11 and let me know if they had any questions. I didn't hear from them and assumed it was done. I arrived at 1230. As I drove up I saw the car sitting in the same spot I parked it with the spare still on the car. Not even touched. Went in, and saw another person at the counter who happened to be the manager of the tire department. He was excellent and ensured it would be done within 30 min. He told his tech to get it in and started, instead they pulled in another vehicle not ours. So had to wait even longer. The short version of the story is the car wasn't completed until 330 pm. It was my wifes car, she drove it home and I was in my vehicle. She got home and said the tire pressure looks high. It was at 42, it was suppose to be 32. I was very frustrated and drove back up there the following day, found the manager and explained not only was the tire pressure off significantly, but it had a shake. Found out they didn't even remove the old weights when they put on the new tires. Complete disaster. They manager stepped up and did the car himself immediately. He was excellent to deal with and corrected the issue re-balancing all the tires and correcting the inflation to the proper level. Great manager but they need all new techs.

Our experience having a flat repaired was less than notable. Our 2 week old set of tires had 2 slow leaking tires. This required 2 appointments to have repaired and cost the use our car for an entire day and was returned to us with a nail in the tire and told it was fixed. The second visit discovered the nail but, required a new tire be ordered. This took 8 days and we were never notified when the new tire arrived. I had to tour the tire racks myself to see the tire was finally here! Then another appointment was made and the service took 3 hours to complete? I would rather go somewhere else than waste my valuable time with incompetent people and pay more. This is NEGATIVE VALUE. And now we shall address the other tire that has a slow leak! Ugh.

Sam's Club is the only place I purchase tires and have been a loyal customer for over 36 years. I have no complaints for Sam's Club Tire Department. The Tire Installation Package is worth every penny and they absolutely honor everything they say it offers. All tires in my family are purchased through Sam's Club, and you cannot beat the prices or the service provided. Everyone is polite, professional and attentive to the customer. If you have never used Sam's for tires, I recommend that you try them as I know you will be completely satisfied.

I very impressed with Sam's with helping me get new tires the staff was excellent I was going to buy 2 tires and the staff brought me a photo of my tires and they my tires were dry rotten and needed 4 tires I was not pressured in buying the tires and the price was fine I finished shopping and they were done and was very pleased with the service