Lovely installers and phone ordering service. You have an INADEQUATE number of handicap parking spaces for the aged and/or impaired clientele. Lovely work folks.

Easy process. On my schedule. The benefits at a low cost ( we have a PLUS membership so 50% off an already low price ) are amazing. Very friendly at the desk Everyone involved also seemed very knowledgable.

The installation is good, the young technician is very polite , but the older technician not very polite when I inquired my original tire caps, not very helpful and polite to the customer. This is at Sam club in Sugar Land.

Niel is an exceptional individual with superior mental functioning thats perfectly balanced with humility, compassion and discipline..a rare find of stellar professional

Sam's Club is the only place I purchase tires and have been a loyal customer for over 36 years. I have no complaints for Sam's Club Tire Department. The Tire Installation Package is worth every penny and they absolutely honor everything they say it offers. All tires in my family are purchased through Sam's Club, and you cannot beat the prices or the service provided. Everyone is polite, professional and attentive to the customer. If you have never used Sam's for tires, I recommend that you try them as I know you will be completely satisfied.

Means little. Can't use tire rotation as there is no comfortable place to sit. No, I will not sit under a tower of tires staring out at the shop. The bench is metal, there is nothing to look at, it stinks. Firestone has padded chairs, water, TV, and it is warm which you are not. Can't use puncture service, as you require an appointment. Think about it. I am losing air, tire is going flat, and you want an appointment. This is absurd. Need it done now, not when you decide you want to do it.

Sam's charges $20 per tire to install them but if you are a Plus Member you save half of this so my installation only cost $10 per tire. The installation package includes the initial mounting and balancing, properly torquing the lug nuts, and includes a battery check. The installation package includes roadside emergency service for the tires and free rotation and balancing. Since Sam's Clubs are nationwide I know I can get service for my tires when I travel. I recommend their installation package. My installation scheduling was very easy and my tires were installed in an hour. Very Happy and will buy tires from my Sam's Club again. Thank you.

Our experience having a flat repaired was less than notable. Our 2 week old set of tires had 2 slow leaking tires. This required 2 appointments to have repaired and cost the use our car for an entire day and was returned to us with a nail in the tire and told it was fixed. The second visit discovered the nail but, required a new tire be ordered. This took 8 days and we were never notified when the new tire arrived. I had to tour the tire racks myself to see the tire was finally here! Then another appointment was made and the service took 3 hours to complete? I would rather go somewhere else than waste my valuable time with incompetent people and pay more. This is NEGATIVE VALUE. And now we shall address the other tire that has a slow leak! Ugh.

Perfect in every way. Staff started on the job the minute I arrived. Done in about 45 minutes, everything was clean, helpful with questions. I could not ask for better service. Five years ago I purchased the same tires from the local retailer that starts with D and it was a miserable experience. I highly recommend Sam’s service.

I asked if the total price was with a tire disposal fee included as I was wanting the old tires - the answer was it's one price, so no. When getting home i checked the bed of my truck and they did not put my old tires in. I live an hour's drive from Jackson, so I said the heck with it, but I am not happy that i didn't get them back. Service folks were all nice and the wait time was reasonable.