Sam's Club membership is worth it just for purchasing tires. I always compare prices. But when buying four tires for our cars, we almost always save $100-$150 on the total purchase. While other tire centers will match the price of the tire itself, Sam's installation service includes all of the things that tire centers nickel and dime you for. They all cover installation and disposal, and some will do free rotations. But Sam's service includes road hazard coverage and roadside assistance to tow your car to Sam's for repair/replacement. Compared to my next lowest offer on similar tires, Sam's was $118.00 less for this package than all of the big name tire/repair chains.

From beginning to end it was terrible . I have called and emailed, Sams refuses to call me back . They made me pay up front which I have never done before . When I picked up my truck the steering is completely off, my car makes noises when turning . I did not even drive off the property and immediately went back. The manager did not want to come out , she finally came out did not even lift my car back up to check and basically told me they are not mechanics. They were so rude and unhelpful. As she walks out she is looking at me and rolling her eyes . I have never in my life had such a bad experience with people who obviously don’t know how to change tires properly. I have spoken with multiple mechanics and all agree that it was caused by someone who was inexperienced . I have called sams multiple times and I get the same someone will call you in 24 hrs. It’s been 2 wks .

Sam's claimed my vehicle was unsafe to lift. They said fix it and they would install tires.Took the vehicle to local VW dealer they said there were no issues lifting the vehicle (they lifted it twice in their shop). The VW dealer charged me 95.00 fee looking at vehicle. Even though I provided a statement from the dealer stating everything was good. Sam's thinks they know better than certified mechanics and still refused to install the tires. .

Got some bfg ko2’s for my Chevrolet. While I watched the tire guy mount the tires on the wheels, my fiancé was at the snack bar training for the hot dog eating contest next month. I think she said she ate 15 Sam’s hotdogs while I got my tires put on.

Total unprofessionalism from the service manager to the guys doing the work couldn't make their appointments did improper work sent me down the road with unbalanced tires and had trouble getting it taken care of will not return this is not my first time at Sam's for tires

Purchased 2 tires at Walmart one week then the next purchased 2 tires at Sam’s club. After purchasing and paying they refused to install because they were a different brand of tire. Complete waste of time. And the return took 5 days to go back to my bank account. Don’t waste your time.

First issue was appointment time I was given was incorrect. 2nd issue was me waiting an extra 45 minutes for my car because I never received a call it was done. 3rd and most important... my tire pressure warning system came on within 25 miles of me leaving Sam's. I had to stop at a Honda service facility and ALL 4 of the tires were over inflated. The correct PSI for my car was stated on the door panel AND the maximum PSI was also stated on the tire but the guidelines were not followed. I requested to be contacted by a Tire Center manager more than once but I never received a call from anyone from the Sam's club on Power Inn Rd in Sacramento or customer service.

My boyfriend came here to get new tires on his truck and asked the guy and seen the truck and the guy reassured he could get the job done well turns out he couldn't something with my boyfriend under the truck it was to wide they didn't have the right tool .my boyfriend was stuck with new tires he paid for or his money back and the manager was really rude and a jerk is no reason to act that way to a paying customer. You knew you didn't have the right tools then why waste someone time and lie to them and say oh yeah we can get the job done just to make a sale and take some one hard earned money tells me to stay away from this auto department other wise sam's is a good place to shop.

The Tire Center Personnel did not/ would not tell me they were running behind. What should have taken a short period of time took over two (2) hours. My wife was with me and has had several back surgeries and it was a REAL PROBLEM for her to sit on the hard chairs for that long. VERY, VERY DISAPPOINTED!!!!!!!!

Installation of my tires at the Chesterfield MO Sam’s was quick and easy. I showed up early to drop off my vehicle for a Saturday appointment due to my ride situation. 25 minutes later, I received a call saying that my car was ready. I had my car returned to me before my scheduled appointment. Great service.