Purchased tires in store and was told they would call when they came in and set up installation appointment. Never got called and couldn't get anyone to answer the phone when I called them. Finally got a manager on the phone who went back to the tire department and got someone to see if tires were in and schedule appointment for installation.

This is half or less than the competition. My clubs shop is ran by Casper. Her and her team were simply above and beyond. They were very easy to work with, extremely comcerned with doing the job with no problems, understood and abided by my quirky requests and took the utmost care when installing my new shoes. I do 99% of the work on my car because I'm picky, I can and I honestly don't trust most to touch her. I will never have a problem handing my fob over to this crew. They treated her like their own vehicle. I really appreciated them.

The work was completed in a very timely manner. My over all experience was pleasant and done to my satisfaction. I was met with excellent customer service with friendly and realistic estimates and price and product selection. I highly recommend the Sams club automotive department.

I waited for 6 hr in the store for the installation of the 4 new tires, the men who perform the installation broke one of the locks of the tires and I was sent to another shop and there I had to wait for 2 hours and pay $15.00 dollars besides I had to buy new locks for $25.00 dollars. And also the operator made a mistake mounting a tire in a damage rim and had to make the work again. In summary many mistakes. And also it is incredibly that in such a good shop like yours don’t have a simple tool to break the damage locks.

I paid for installation of my front tires & balancing was not offered. I returned a week later to have the back tires installed. Balancing was not performed during this installation nor were my tires inflated to the factory specs for my car (35). Very disappointing considering this was supposed to be included tin my purchase.

2 of the tires went flat right away. I call sams and had to run them down. I hoped i did no damage. The tire stems were defective. It would had been nice to be offered a discount. Gas is not cheap and it was thier fault. I asked for a small discount. Was told no.

These tires were just what I was looking for. they have a medium aggressive off-road capability, but a very smooth ride and not noisy. For my purpose they’re awesome. I believe the installation team is the best. They don’t beat up your wheels. They do a great job installing your tires. They do a double check on lug nut torque when they put your wheels back on.. a person could ask for nothing more

In my 50 years of purchasing tires I have come to expect that new tires come with new valves. With this purchase Sam’s Club taught me that’s not always the case. After an installation of four P7 run flat tires at my Local Sam’s Club one of them lost all pressure on the way home. On my return to Sam’s Club I was informed: it was a leaking valve and that because the car has a TPMS system they don’t automatically replace your old valves as it’s an up charge of about $4.00 per tire. The did replace the now damaged tire under warranty. They charged me $4.00 for a new valve. I am giving a 2 star rating because, while they did quickly replace the tire under warranty, THEY NEVER INFORMED ME, AT INITIAL PURCHASE, THAT NEW VALVES AREN’T INCLUDED NOR OFFERED ME THE CHOICE OF PURCHASING THEM AT THAT TIME. It would have only added $12.00 to my total $1200.00 cost and I would have certainly added new valves.

Installation of my tires at the Chesterfield MO Sam’s was quick and easy. I showed up early to drop off my vehicle for a Saturday appointment due to my ride situation. 25 minutes later, I received a call saying that my car was ready. I had my car returned to me before my scheduled appointment. Great service.

Went in to have a tire rotation done and found I needed new tires. They had tires available and in about 30 minutes I was on my way home. They honored the tire warranty leaving me a very fair balance to pay. They have outstanding employees at this Sam's club and did a great job.