The tires are on and look great, but there was some gooey stuff sticking out from the rim. Probably some type of lube they use to install the tire to the rim. Would have been nice to rub it off before the customer gets the car. Otherwise, all was good.

Our appointment was cancelled three times and first time they cancelled second time when we went there they asked if we have the tire lifter for Tesla which they should called us and checked before we come so returned home . Third time again they cancelled . Fourth time when we went there they installed and handed over with low tire in one. We returned back in few steps and asked to fill they said done and closed shutters but still low again went inside in the cold to inform and aagain he filled it and said all set and they closed shutters but still low so lost patience and returned home and got it filled taking to another near by gas station.

Refused to perform tire installation unless I bought new lug nuts from them as our lug nuts were " swollen" and they didn't have the proper size socket to do the job. ( WHY does this transmit to it being MY problem BUT they would sell me NEW lug nuts for about 55.00 extra. HOw were they going to remove the old ones to REPLACE the old ones, which meant using a 19mm socket to remove the old ones ( .748 inch ) vs the nuts on the car ( .750 inch) which is 2 thousanths difference. ( a human hair is .003 inch) Eric and Charlie, along with their Manger Bob refused to do the job, resulting us to cancel our sale, along with time gas and total frustration for the whole thing. Were we are 72 and 68 yrs old, we felt we were being taken advantage of. Older reviews, some going back as far as 4 YEARS ago, show a similar treatment to other customers at this tire center Concord NH.

The Tire Installation Package offered by Sam's Club, in my personal opinion, is the best to be had. It is very reasonably priced and affordable. It has the best features and coverages of any install package available. Sam's Club doesn't take half your day to install tires on your vehicle, and you have the pleasure of shopping in store while waiting. So you accomplish two chores at the same time. The personnel are very polite and informative, and when they complete the install you can drive away with confidence that you have scored a home-run making Sam's your choice for the purchase of and installing your brand new tires.

I ordered my tires through the app and was told that they would take 5 to 7 business days to arrive. The tire still has not arrived after 2 weeks so I called corporate and was told that the tires have been delivered 2 days after being ordered but the store never received them. The representative was nice enough to reorder the tires that no additional cost to me. This took another five to seven business days to arrive. Three days after the reorder I received an email saying that my order had been canceled, so I called corporate again and after talking to nine different Representatives I had one tell me that my reorder had been delivered that morning to the store and gave me a tracking number that's not available through the app. While at my appointment to have the tires installed I was walking around the store and found the set of tires that had been delivered 3 weeks prior on the shelf with my name on a bright green sticker with the delivery date of 2 days after my order. The whole process was very frustrating. I was told that this happens more often than it should. If you order tires through the app and they don't arrive in a timely manner go walk around the store and find them.

I never had the tires installed. The day I was scheduled for install Sam's club called an hour before my scheduled appointment and canceled the appointment. I needed tires so I went to another tire store and bought tires that were installed right away. So much for having a Plus membership. The store manager Chris said she was going to send me a gift card for the trouble this caused me. Never received the gift card. Very disappointed in the service.

As well as getting the tire installed, I had also made an appointment to get the tires rotated. It was not done. The tires I had on my vehicle before I had to purchase these tires that I had on my vehicle for five years and never had to use my spare tire. Now I have had to use it twice. I seriously believe purchasing these tires was not my best purchase. The guy that installed the tire was not going to put the spare where it went, I had to show him where the tools were to put the spare back and I had to assist him to put it back.

Went in for a nail patch, but had multiple nails, so road hazard covered it. These guys are so quick and super friendly and helpful! Not only do I get my tires here on all of my vehicles, but I have family drive 250 miles for the great service and speed at this local Sam’s in Keller, TX. Keep up the great work!!

We had tires put on and the next day we went camping and were all over the road. Sams said the front tires were 65psi and the rear 75.psi. We had to pull into wall mart and have them checked because we were all over the road. They said the front right was 60psi and the left front was 78psi and the left rear was 58psi and the right was 50psi and we should never been on the road they were surprised we made it to Rifle. We will do business with Wall Mart and all our family and friends will also from here on out! Disgraceful!!

Wondering if it is a concern (it is to me) that 3 of my tires were rated 107V and the other 1 was a 103H. My invoice shows they are all to be 107V rated. Why was this not noticed by the installers. After one week from purchase and only about 400 miles of driving I did a detailed inspection of all tires and noticed this. I will be in contact with the Maize KS Sam's Club tomorrow to see what to do. Thanks, Jim