So far the new tires have been great. The vehicle rides better and the service was fantastic. The guys were very honest about the condition of our old tires. I appreciate their input and will definitely recommend them to others and return in the future.

The store put the wrong tires on the car. We were not aware of this until several days later as we headed north for the summer. We had requested 2 tires to match the front Good Year tires. They installed correct brand of Good Year but incorrect style of tire.

They left a bunch of goop all over the tires, rims and on the truck body. They should have cleaned all that mess off. It wasn’t like that when they pulled it in to change out the tires. Every place I’ve ever had new tires installed on my vehicles, they cleaned them after install. Apparently, SAMS DOES NOT!

Sams NO LONGER has in-stock tires. So, if your warranted tire cannot be repaired you have to wait on a new tire to come in. But, first it failed to get ordered, then I was told it was in only to arrive and pay to find out it did not. The tire had to be ordered again. The whole process took a week and a half! For a tire? DISSAPOINTED!!! What's the point of buying the road hazard insurance? What's is the point of selling tires if your not going to have them in stock or get one quickly. Why have a Sam

In my 50 years of purchasing tires I have come to expect that new tires come with new valves. With this purchase Sam’s Club taught me that’s not always the case. After an installation of four P7 run flat tires at my Local Sam’s Club one of them lost all pressure on the way home. On my return to Sam’s Club I was informed: it was a leaking valve and that because the car has a TPMS system they don’t automatically replace your old valves as it’s an up charge of about $4.00 per tire. The did replace the now damaged tire under warranty. They charged me $4.00 for a new valve. I am giving a 2 star rating because, while they did quickly replace the tire under warranty, THEY NEVER INFORMED ME, AT INITIAL PURCHASE, THAT NEW VALVES AREN’T INCLUDED NOR OFFERED ME THE CHOICE OF PURCHASING THEM AT THAT TIME. It would have only added $12.00 to my total $1200.00 cost and I would have certainly added new valves.

This is the 2nd install I’ve done through Sam’s Club. For all the benefits they offer, it’s a no brainer to get your tires installed with them. This particular club always has a few installers that do great work. Never a scratch on the rims. Always quick. Very happy with my recent tire purchase and install.

Tire service screwed on of wheel bolts and failed to remove and replace it. We had to purchase a new bolt and tools to remove screw / bolt to replace it with our money ($54). Took me less than 5 minutes to fix, but required another visit to get last tire installed.

Being a Sam’s Plus member the tire installation package was only $40! The technician Anthony did a super job mounting and balancing my new tires! He worked fast and even torqued the lug nuts. I would highly recommend Sam’s and more so Anthony! What a great experience!

Install was terrible. Ordered tires online. Got the email that they were in and to call to set up an appointment. Make the appointment. Show up, pay for the tires and give my phone number. They will call when completed. I was told it takes 30-45 minutes. I walked around the club for an hour and then went to see what was up. Get to the desk to be told that they can not find the tires I ordered. My car is jacked up, tires pulled just sitting there. I understand it happens but asked why they did not call me sooner so I did not walk around wasting my time. No answer. They also had no solution on what to do. My tires were pretty bald.Long story short they gave me a 20 dollar gift card and sent me on my way. I ended up getting my tires elsewhere. They are nice quiet tires.

Bought tires in store, and installed in less than an hour. So very much appreciate the folks in the Tire Center. Always get the work done in a timely fashion. Appreciate the cost savings thru the "free rotation" service which saves a lot of money these days over the life of the tires.