First issue was appointment time I was given was incorrect. 2nd issue was me waiting an extra 45 minutes for my car because I never received a call it was done. 3rd and most important... my tire pressure warning system came on within 25 miles of me leaving Sam's. I had to stop at a Honda service facility and ALL 4 of the tires were over inflated. The correct PSI for my car was stated on the door panel AND the maximum PSI was also stated on the tire but the guidelines were not followed. I requested to be contacted by a Tire Center manager more than once but I never received a call from anyone from the Sam's club on Power Inn Rd in Sacramento or customer service.

Tire mechanics were unable to install my tires after several trips to the location. They were unable to get the lug nuts off the first time so I went to a tire shop who removed them with no trouble. Went back to Sams a second time and they were unable to remove one of the new lug nuts so I had to go back to a different tire shop to have them install the final tire.

Service guys working in the bays are GREAT. Unfortunately, they are being ABUSED BY IRATE CUSTOMERS because the guys are being NEGLECTED by upper management by NOT providing CUSTOMER SERVICE REPS at the counter. Mgmt states that it is the CUSTOMER'S responsibility to notify a door greeter OR use the SCAN CODE on the counter to notify someone to assist us, the customer. Meanwhile, WE ARE HELD HOSTAGE until "SOMEONE" is available. Our TIME is VALUABLE-- This has been a CHRONIC ISSUE at this location since we purchased the last two rounds of tires. This was STRIKE THREE.

Employees at check and scan at the exit front doors need training. Customers that are having tires installed and had gone shopping and had been scanned at the exit door need to be told to exit the store and take their shopping cart around to the outside of the tire department. Not to be told to go back through the store to the tire department as we were. We were not allowed to go through the tire department with our grocery cart. When we went back to the store exit door we complained about the misdirection. The exit door employee told us that we were rude!!!!! We had just spent over $1040.00 in Sam’s Club and were misdirected and insulted.!!!! However the tire department employee was very courteous and our new tires are terrific.

When I went to service desk no attendant was present when he returned I instructed him to install tire on right front and install that tire on spare wheel and put that tire in my cars trunk as it did not rest michelin crossclimate2 tires on the vehicle but had considerable tread remaining days after I was getting something out when I discovered it hadn't been returned to to me as per my instructions not happy some compensation would be appreciated thanks

Made my appointment with Sam’s Club in Daphne, AL. for the install of my set of 4 tires. Got there a bit early, and they took it right in, and had the install done far quicker than I had imagined. I was pleased with their work as well as their professional and courteous demeanor. I give them 5 stars.

I had an appointment at 1 PM. They didn’t get to my car until 40 minutes later and I asked if they checked my air pressure of all my tires because my tire light is on and the person who installed the tire said yes he did but he did not because I had to go back to the store because my tire light was still on after I went home and then went back to the store.

Everything was fine until I drove away. I got about 5 miles down the road before a “low tire pressure” light came on. By the time I got back to Sam’s the tire was entirely flat. A serviceman had left something in the stem that caused it to go flat. They told me the damage to the tire was “just cosmetic” and never apologized. In summary I bought 7 tires and a battery in one day and ended up with a lighter wallet, a damaged tire and a dismissal.

The crew was not busy because their compressor was down. They said I could leave my trailer in the parking lot, they would work on the tires after they got a new compressor hooked up. They called about 4 hours later and said they were done. The compressor was not installed, however they chose to try their skills at tire replacement the old fashion way.

Horrible experience at Hudson NH tire and battery. Spent a lot of money on 4 new tires, new stems and installation. Made an appointment to get tires put on. Associate completely incompetent and couldn't put tires on. Wasted our time and now have to pay our own mechanic to do what Sam's associate couldn't. Made a formal complaint to Sam's, but it didn't matter. Members mean nothing to them. They couldn't care less