Not happy with the way everything went down. I went in on a Monday and ordered my tires, made an appointment for that Friday. Got a call on Friday that someone had sold my tires to someone else. They reordered them and said that they would call me for an appointment. I went in the Sunday a week later and they said that I was scheduled the Wednesday before. Would have been nice to get a phone call telling me this. Made appointment and when I got there they told me I had to pay for my tires again!!!! Finally at the end they refunded the second payment for the tires before I left. What a disaster

Service/ installation was good but, I'm handi capped and had to walk length of building outside in almost 100 degree weather twice. Once to park vehicle, parking for tire service is terrible and then they said they would bring vehicle around to where I was but didn't, so I had to walk again. It was extremely hard to do!

The front tires they installed were not inflated properly. I asked the person before I left if that was normal. He said the sensors just needed to be driven a little. I drove home checked my tires and they were below 40 psi and my tires needed to be around 55 psi.

Went to the store to get tires and set up an appointment for installation. They looked up the tires for my car and special ordered my tires. On the day of installation I showed up and gave them my car. Over an hour later they tell me that they have the wrong tires for my car and the correct tires were already in stock but $40 more per tire.

Their price is advertised as $20/tire. However, when I have purchased sets of 4, I always seem to get $10/tire discount. Repairs are free, but don't try to repair the tire yourself. If you put a plug in it to allow yourself to limp home, they will not touch it. It has to be flat when they receive it.

Quick service I had an appointment to get the four new tires installed and 45 minutes later they called me said they were done and I could pickup my car. I was still shopping for groceries and took about the same time checking out. Every checkout was full and as many as 5-7 customers in each line waiting to checkout too.

The guy was extremely helpful especially since he was the only person working at the time which made my installation a 3 hour wait, if I had known I would have had someone give me a ride but instead I sat on those hard food court benches the entire time. I can still feel it.

The tire installers in Vero Beach could not figure out how to take my tires off so I did not have them installed there. They were suppose to refund me for 4 tires and only refunded my card for one. I’ve been trying to clear this up but the Vero Beach manager keeps avoiding me and will not take my calls or answer his emails from Sam Customers Service center. I’m beginning to think that there is some kind of scam going on and I will be getting the police department involve in this soon.

I ordered 4 tires online to be delivered to my Sam's club. I never received notification from my local club that the tires that I came in. I called after about 10 days; the call was immediately transferred to the central call center (I've never actually been able to reach anyone at the local club by phone) and they informed me the tires were waiting and they set up an appointment for installation. The installation went quickly; it took about 45 minutes as I shopped the store. However, the wheels are not correctly balanced; I feel vibrations at speeds of 60 mph and above. I plan to return for a rebalance, but I'm disappointed they didn't do it right the first time.

The people were extremely helpful. They orderrd my tires and called me to let me know they were in. We set up an appointment to have them installed and it was completed while i shopped in the the facility. My vehicle runs smoother on the road. Thank you so much.