Purchased 1st at Tucker store. Scheduled for install. Arrived to appointment and they didn't have the tires. Back to store to reverse the purchase and went to the Snellville store. Didn't see purchase in History so called and was transferred 5 times for CS to Credit Card Dept to Tire Dept back to CS to Tire dept back to Credit. Finally got a phone number and was able to resolve.

Bought tires and installation at $600 on 4/20/24 and it's 5/4/24 and I still have not received my tires. Forget customer service, tire location doesn't answer their phones. Attempting to contact anyone with authority is a wasted endeavor. NEVER PURCHASE TIRES AT SAM'S CLUB!!!!

Sams could not install the tires on my vehicle. The studs were stripped on the two back tires. Personally, I could not attest to who stripped them--Sams or previous service my husband had performed before he did. I was disappointed because the price offered was phenomenal.

As a 100% Disabled 25 yr Vet, it was believed road hazards where covered, a nail penetrated my tire about 1 mile from Walmart, they don't support Sam's Tire service so they filled me with air as I had an MD appt., I did appt. and by gauge i still had over 30 lbs air in tire so drove to Sam's, they stated side wall was damaged and charged ME Over $170. to replace what was thought to be covered by Road Hazard, under these circumstances it is believed this purchase would have been better at another RETAILOR...

buying tires was good deal, BUT DON'T HAVE BULLHEAD CITY AZ TIRE SHOP INSTALL TIRES. THEY'RE LACKING TRAINING ON TIRE INSTALL, I HAD MULTI VALVE STEM ISSUE SINCE THEY TOUCHED MY CAR. TWO WITHIN 1 1/2 WEEK OF INSTALL OF THE TIRES AND OF THE ONES INSTALL BY THEM 3 YEARS AGO, I HAD 5 VALVE STEM ISSUES.

Worst service I ever had at Sam's. 4 Hrs to get tires installed, then they didn't even recalibrate my TPMS. Then when I went back to get them corrected they told me I'd have to wait 1 1/2 hours. when it would take about 4 minutes to relearn. I will probably never buy tires at Sam's again!!!!!

They couldn't figure out how to use the jack pads for my Tesla. They said the pads didn't fit my car. So I ordered 2 moresets of pads from different manufacturers. On the 2nd try, they couldn't get either of the new pads to fit either. Tesla says they hsve never heard of this happening before. Point is I waisted 5 hours of time with thes guys who don't seem to know what they're doing Sams is the only tire shop I called who doesn't have their own pads. Then it took 45 minutes to get a refund because their computer was down. What a miserable experience!

My review has nothing to do with the tires. I was never able to have them put on my car. I purchased them on 12/4/24 & waited for them to be ordered with an installation appt set for 12/7. Tires came in, i showed up for appt; service dept said they were 3 hrs behind. I'm disabled & have 1 car; i couldn't wait that long. Next appt was set for 12/20 @ 1 pm. That was their earliest! I showed up, again 3 hrs behind! They can't get anyone to work in the servide dept. I demanded my money back & i have no tires.

I just purchased some new tires, including the installation package. As with previous tire purchases, the installation package was considered a necessary purchase. The cost of the package with it's benefits was certainly quite reasonable. In the past when I needed assistance with covered features, I have been very happy with the service Sam's has given.

Very pleased with Goodyear Max tire purchase and install. Decided on new tires within 10 days of trip departure and had no problem getting timely install to give me a chance to get the driving feel of new tires before leaving. Excellent service and tire suggestions for my 2017 Subaru Forester. (Got in on $100 savings on 4 tires....yay! ) Thanks to the Hendersonville Sams Club Tire Dept. personnel.