First issue was appointment time I was given was incorrect. 2nd issue was me waiting an extra 45 minutes for my car because I never received a call it was done. 3rd and most important... my tire pressure warning system came on within 25 miles of me leaving Sam's. I had to stop at a Honda service facility and ALL 4 of the tires were over inflated. The correct PSI for my car was stated on the door panel AND the maximum PSI was also stated on the tire but the guidelines were not followed. I requested to be contacted by a Tire Center manager more than once but I never received a call from anyone from the Sam's club on Power Inn Rd in Sacramento or customer service.

My boyfriend came here to get new tires on his truck and asked the guy and seen the truck and the guy reassured he could get the job done well turns out he couldn't something with my boyfriend under the truck it was to wide they didn't have the right tool .my boyfriend was stuck with new tires he paid for or his money back and the manager was really rude and a jerk is no reason to act that way to a paying customer. You knew you didn't have the right tools then why waste someone time and lie to them and say oh yeah we can get the job done just to make a sale and take some one hard earned money tells me to stay away from this auto department other wise sam's is a good place to shop.

Purchased 2 tires at Walmart one week then the next purchased 2 tires at Sam’s club. After purchasing and paying they refused to install because they were a different brand of tire. Complete waste of time. And the return took 5 days to go back to my bank account. Don’t waste your time.

Very dissatisfied. Had a new tire installed and the TPMS just happened to die at that exact time. Purchased a new TPMS and thy charged me an additional $5 to install this.. My opinion is that this is the same a a flat repair that they do for free as the tire was just purchased and installed there for their $20 road hazard/install fee..

Sam’s Club installation package is a great value. The road hazard feature ALONE is usually more expensive at most competing tire stores. Free rotations (by appointment) including rebalancing, is another feature that is more expensive elsewhere. I’m always impressed by their service.

Installation of my tires at the Chesterfield MO Sam’s was quick and easy. I showed up early to drop off my vehicle for a Saturday appointment due to my ride situation. 25 minutes later, I received a call saying that my car was ready. I had my car returned to me before my scheduled appointment. Great service.

Quick service I had an appointment to get the four new tires installed and 45 minutes later they called me said they were done and I could pickup my car. I was still shopping for groceries and took about the same time checking out. Every checkout was full and as many as 5-7 customers in each line waiting to checkout too.

The guys in the garage did an excellent job. They work really well together and I’m very satisfied with their work on my newly purchased tires. They even checked my battery life and saved me money. Honestly I felt I could trust them in the future, and their expertise.

Package offered is outstanding. Good luck getting service . Everything is by appointment, hours are not accommodating, call center is foreign, non English speaking and ill informed. Flat repair must be done in house to avoid voiding warranty but could leave you waiting a week.

From beginning to end it was terrible . I have called and emailed, Sams refuses to call me back . They made me pay up front which I have never done before . When I picked up my truck the steering is completely off, my car makes noises when turning . I did not even drive off the property and immediately went back. The manager did not want to come out , she finally came out did not even lift my car back up to check and basically told me they are not mechanics. They were so rude and unhelpful. As she walks out she is looking at me and rolling her eyes . I have never in my life had such a bad experience with people who obviously don’t know how to change tires properly. I have spoken with multiple mechanics and all agree that it was caused by someone who was inexperienced . I have called sams multiple times and I get the same someone will call you in 24 hrs. It’s been 2 wks .