I ended up taking the wheels off my car die to inclement weather and had the tires installed at my local Sam’s Club. Upon returning home I found that one of the tires was only partially on the bead of the rim so I’m glad I didn’t drive my car because it would have most likely come off the rim on while driving home. The wheel weights also did not stay on the rims, so I will have to get all 4 tires rebalanced.

Oops! This could have gone better. The tech came out and said he had to scrub the mission because I had one cross threaded lugnut on each front wheel. I do not know how to argue this so I took the installation credit and loaded the tires in the back. I took it to a full service garage and had the problem studs replaced and had my tires mounted and a four wheel alignment done. That was not cheap but it is hard to blame Sam’s for this. This is the second set of BFG tires at Sam’s. Great tires!

The wrong tire was ordered by the Sam's club tire cashier and I waited almost two weeks for the appointment.The day of the appointment I was told by the same person I needed to bring in a picture of my tire although the clerk looked up my vehicle and the tire number could have been taken from my car while they were charging the flat. The clerk did not tell me to bring a pic the day she ordered the tire.Still riding around with my spare. I ended up going to another tire company.

Quick service, under an hour to install. Techs can't drive a manual transmission. Lost center caps to wheels or broke them, but they were 25 years old. Honestly just kinda cheap and fast service. Did my tires last year on my SUV and had all 4 tires inflated odd, 20, 32, 38, 42 psi..... the light was on in the dash and they didn't fix it until I said something. You get what you pay for with cheap costs and labor.

The installation package includes the mounting/balancing, lifetime balance and rotation, and road hazard protection. The best part for me was that it was included free in the price of the tires. I caught a promotional advertisement. The staff was courteous and professional. They fully explained what the package included. The installation actually took less time than they told me !!!

From the initial contact with the Sam’s automotive team to the installation of the tires the process was smooth. The tire package included everything I needed to have my tires installed properly and protected as I drive. The automotive team explained when I needed to return to have them rotated for the warranty. Awesome experience!!!

Not impressed. First tire employee stymied by the fact that I did not have my paper receipt from my purchase date which was two weeks prior. 20 min later after retrieving a copy of the receipt from the service desk I was back to the same tire employee wh told me sarcastically to have a nice day. 40 minutes later I get a call from the tire employee #2. He says he cannot get my lug nuts loose. I leave to go to a local mechanic who gets them loose...process with Sam's tire is back on...my 9 am appointment ended around 12:30 pm. Never again.

I was horrified after bringing my car to Scarborough to repair a bad sound in front wheels. Hudson, N.H had installed four new tires ( saying Scarborough did not have them,). Scarborough had 21 in stock as of yesterday. The lug nuts had not been tightened properly and two of the four tires had been badly balanced while the other two had not been balanced at all. The feel and noise must have been from a wobbling tire due to being loose. My warning light that went on when my tires were needing repair had still not gone out, even after tires had been balanced and secured. Moreover, I now have an odd feeling in the front end like tires are still wobbling, but no scary noise.

Ordered Carlisle 13x6.50-6 tires on August the 5th they said give it 3 days and the tires will be in. I called multiple times and went down to the store 4 times to check on the deliver of the tires which I was told they had no idea when to expect the tires. I cancelled the order and will not go through that again. Sams Club as big as they are should be able call the distributor to find out when to except deliver. So I did not get the tires installed

We called a day ahead with appointment scheduled. I waited at a table at the snack bar. I was told I’d be paged but it was so loud in the store that I did not hear the first call. Then I was told they didn’t have what was needed. And that was after calling at least a day before. 1. When an appointment is made and purchase discussed along with warranty information purchased at the last purchase for a customer to be told they didn’t have the item after more than an hour, you are likely to lose a customer! 2. The loud speaker needs to be turned up and/or a sitting area needs to be provided in the auto store.