Washer was perfect until I threw in a couple pillows on heavy duty and the motor made a sound so now it’s having some sort of issue with throwing power into the spin. Who do I contact for replacement or repairs since it’s still under its one year warranty? Would like this fixed as soon as possible!

[This review was collected as part of a promotion.] This machine holds an incredible amount of clothing. It is quiet and efficient. It gets my clothes clean and lets me know via phone notifications when they are done. It even syncs load type with my dryer!

Delighted with the large capacity. Well-pleased with it's performance; really like the sensing for needed water process at the start of the wash. Glad I bought it. I do have a few questions: why is the top slanted so it can't be used to fold and sort clothes from the dryer? why did I have to call your 800 number to get a real owners manual, since the book which came with the dryer is worthless?

[This review was collected as part of a promotion.] We bought this about a month ago and it has been a learning curve as it is so different from our other washers. The one thing I do not like is the amount of water in the tub on a normal cycle as it isn't enough to cover the clothes in it. This leaves them dirty and smelly. We have to use another setting to get enough water but other than that, we like it.

Horrible. This machine is so loud. If you work from home and want to put on a load it is so loud you can't even concentrate. Don't think about starting a load before bed. It is poorly designed. We had three replacements and all of them sound the same. The design is flawed. It's unfortunate for a new device. They focused on the tech at the expense of the a quiet machine.

[This review was collected as part of a promotion.] Love the new LG washer. Have been using it for about 2 weeks. Very large capacity, no issues washing large items like comforters and blankets. Easy to figure out the different wash cycles. Gets everything clean as expected.

[This review was collected as part of a promotion.] The washer seems to wash well but I have several concerns. The instructions do not tell me enough to know how to fully use the machine and the features they brag to have. I am playing with the controls to reduce the wrinkling that is happening to the clothes. We hang dry some clothes to avoid shrinkage but the amount of wrinkling going on with the clothes is tremendous and have to toy with the features to figure out how to handle this. I have no clue how to use the additional programmed washes that are in the app nor how to start the washing machine from the app or how to set a default program. Very poor documentation. the manufacturer description is great if one knew how to use it.

I just purchased this washer and am very disappointed on how it works. My previous washer (which I will be fixing and re-using) is 20 years old and I have the ability to adjust the water level. I understand that the new washers have this done by the computer but there is a problem with the water level. If I select a normal wash, I am not able to remove the turbo wash option. The machine uses very little water and most of the clothing isn't even submerged in water. If you select the deep fill option it does work but it uses way too much water. I also used the bedding cycle and that uses way too much water for bedding sheets. It should be called a comforter setting instead. I also had some steam end up on my floor after a few cycles. Not exactly sure if this is normal or not. Furthermore there is also a little pool of water on the impeller after the end of the cycle dripping from the laundry detergent. While the impeller is plastic it shouldn't be there IMO. LG please give users the ability to select their OWN water level if the stupid computer can't figure it out.

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

Please someone just help me figure out the cycles? Whats best for fluffy blankets? I’m really confused with the bedding cycle. (Actually all of the cycles) It says to use it to wash bed items. But it also says non absorbent bed items. That’s confusing to me because everything absorbs. I tried that cycle for 2 bed blankets, okay yes both fluffy. It stopped, the washer turned off. Had to disconnect it and power it again and the tub was full of water. So confused. I had to do the spin only option to drain the water. Then I tried to wash another blanket but now In normal cycle . The water was drained but the blanket was really wet, soaked. Had to do the spin only cycle again. Last time I’m washing a blanket that’s “non absorbent”, it’s not cotton and it’s not fluffy. It says it will take its 50 min to wash ???.?.? Why so long ? It’s only one blanket, doesn’t take that much space. Makes no sense to be because it should last less than that’s. I say no more than 35 is okay for me. But it washed and no issues.