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Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload for
LG 5.5 cu. ft. Top Load Washer with EasyUnload
3.6 out of 5 stars
stars
119 ratings119 reviews
  1. 5 stars45% (53)
  2. 4 stars18% (21)
  3. 3 stars8% (10)
  4. 2 stars10% (12)
  5. 1 star19% (23)

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Showing 71-80 of 119 reviews
Dec 23, 2024
Waxhaw Granny
5 out of 5 stars review

LG appliances use less water & detergent

[This review was collected as part of a promotion.] I studied Consumer reports for Washer,Dryer,And Refrigerator for my new home in 55+ community. My large capacity top loading washer is amazing! It has so much room and uses less soap and water! It spins out so much water that the dryer can dry a load in just a short time!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WT8400CW. It’s great to hear how well the large‑capacity design is working in your new home and that you’re seeing the benefits of using less water and detergent. The powerful spin speed really does help shorten overall laundry time, and it’s wonderful to know it’s making your routine more efficient. We appreciate you taking the time to share your feedback. LG Digital Care Team – Rich

Oct 9, 2024
Dwarden
4 out of 5 stars review

No light

[This review was collected as part of a promotion.] Pros: very deep washing tub Easy to reach into No agitator Cleans clothes very well AI wash seems to be my go to option Cons: No drum light?!? Feel like engineering really missed the mark with that one. Why even have a glass top? No steam options

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Aug 20, 2024
Alan1234
1 out of 5 stars review

No drum lite in dryer

[This review was collected as part of a promotion.] bought matching washer/dryer July 6th washer is fine dryer has drum light that only comes on immediately after use If you want to check dryer drum at later time No Light comes on seems like a design flaw to me If i want to make sure dryer is empty before use I bring a flash light

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there, Alan. We truly appreciate your feedback regarding your experience with your dryer. We always take the words of our customers to heart and strive to improve our products so that your next experience using them is even better than before. If you have any additional feedback you would like to share with us, please feel free to let us know through this link: https://www.lg.com/us/support/feedback. Have a good day! *Josh

Aug 18, 2024
Mary0109
5 out of 5 stars review

Glad I have it

Delighted with the large capacity. Well-pleased with it's performance; really like the sensing for needed water process at the start of the wash. Glad I bought it. I do have a few questions: why is the top slanted so it can't be used to fold and sort clothes from the dryer? why did I have to call your 800 number to get a real owners manual, since the book which came with the dryer is worthless?

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, Mary! We appreciate your wonderful review of your LG Dryer! It’s great hearing how much you’re enjoying the large capacity and the smart water‑sensing performance — features designed to make laundry day feel a little smoother! As for your questions, the slanted top is part of the dryer’s design to help prevent items from being placed on top during operation. And we’re glad you reached out for the full LG owner’s manual — having the complete guide definitely makes exploring all the features easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 20, 2024
Jrp10
4 out of 5 stars review

Few quirks but overall happy

After 20 years my old reliable broke and I was forced to make a choice on a new machine. I was really impressed by the look and features of this washer and it was on a deep discount so I was sold. It’s been a month now. It is great for larger loads and I feel like everything comes out super clean. It is not so great for very small loads. The detergent tray always has excess product/water when I am preparing to start the next cycle so that’s a little annoying but not a big deal. Overall happy with this machine and hope it lasts a long time.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Dec 30, 2024
wwallis
3 out of 5 stars review

Terrible inverter coil whine

[This review was collected as part of a promotion.] The washer is huge and does almost everything right. My reason I can only give it 3 stars is that the inverter for the motor has terrible coil whine. It makes a really loud, high pitched noise that drives give my wife and I a headache. If I was 20 years older, this wouldn’t be an issue because it’s normal to lose the ability to hear higher frequencies. We called maintenance to have them try and look at it, but the maintenance man was older, and therefore could not hear the sound and thought my wife and I were crazy. He wouldn’t listen to me when I tried to explain the issue, so he left telling me everything was fine.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there! You should always have a quiet laundry experience whenever you use your LG washer, and we'd be more than happy to take another look at what's happening with you. We'd be happy to provide you with this link (https://tinyurl.com/2bncpp2a), which offers troubleshooting tips to help with noises coming from your washer. Another cause for high-pitched noises can also be that there is debris in the tub of your washer, and this link (https://tinyurl.com/224bnwum) can help ensure your tub is cleaned. So we can make sure everything is noise-free, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh

Nov 4, 2024
crosslakefish
5 out of 5 stars review

love app

[This review was collected as part of a promotion.] bought about a month ago. love the ability to make adjustments on the app and alerts telling that load is finished

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, there. Thank you for sharing your experience with your LG Washer (WT8400CW) model. It’s great to hear that after a month of use, you’re enjoying the ability to make adjustments through the LG ThinQ app and appreciate the alerts that let you know when a cycle is finished. Those connected features are designed to keep laundry moving smoothly and give you more flexibility in your day, and it’s wonderful to know they’re working well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jan 11, 2025
Javier Madero
5 out of 5 stars review

Great features

Excellent washing machine. It cleans very well. It tells me by a phone message that it finish. Also tell me how man watts consume per washing load. Love it.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Team

It’s great to hear you’re loving your LG washer and making the most of the ThinQ app, Javier! Thanks for sharing your experience. The energy consumption tracking is definitely a game-changer for efficiency. If you ever need help in the future or want to share more about your experience, chat with us on social media @LGUSSupport. Here’s to many more effortless laundry days ahead! 🙌 *Joseph

Sep 23, 2024
Chloe47
4 out of 5 stars review

Good Washer

I bought the washer a month ago. It works well and is very quiet. One complaint is the glass door and panel are black making it difficult to view the controls.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Dec 18, 2024
Anonymous
5 out of 5 stars review

Best washer I have ever had

[This review was collected as part of a promotion.] This is my first lg appliance and I am completely thrilled with everything about it.its easy to use and my clothes wash perfectly.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Roz, thank you for sharing your experience with the WT8400CW. It’s wonderful to hear your first LG appliance has made such a strong impression. The Mega Capacity design, AI Sensing, and impeller wash system are built to deliver an easy, effective laundry routine, and it’s great to know your clothes are coming out exactly the way you expect. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich