Hey Jamie. We're so excited to hear you love your LG washer, especially the awesome AI cycle! It really makes laundry time a breeze! If you're looking to give your clothes a good soak, go for the heavy load cycle. When you use the heavy load option for those big loads, you'll have some brief soak periods without agitation, but that's totally by design. For more questions, private message us on social media @LGUSSupport. Happy washing! 💚😊^David

Hi, Liza. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8400CW) model is everything you hoped for. This washer is designed with a large capacity, powerful cleaning performance, and a smooth, quiet wash system—making it a great fit for handling all types of laundry with ease. To help keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi Alli, thank you for sharing your feedback. It’s great to hear how impressed you are with your LG Top Load Washer WT8400CB. The advanced wash settings and sleek, modern design are meant to elevate the laundry experience, so it’s wonderful to know those features are standing out for you. If you ever have questions or need assistance as you continue using your washer, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hello! We appreciate you sharing the great feedback! It’s wonderful to hear your LG Washer has delivered everything you expected and even more. Knowing it’s performing so well and that you’re happy with your purchase truly means a lot. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there, thank you for sharing your experience with the 5.5 cu. ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload™ & AI Sensing, model WT8400CW. It’s great to hear the quiet performance and strong cleaning results are already making a difference, and the value you found in the price is a wonderful bonus. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hello! We appreciate you sharing your experience with your LG Washer! It’s great hearing that the delivery went smoothly and that it’s been a perfect fit for your home. Loyalty like yours truly means a lot — We always buy LG has a pretty nice ring to it! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, there. Thank you for sharing your feedback on the LG washer. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.