Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload forMember photos
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Verified Purchase
Amazing washer
This washer is amazing. Washed all my king blankets no problems. I wash using deep fill all the time. Quiet!!! I hate front loads. Love this top load.
What an awesome review—thank you for sharing! We absolutely love hearing how well your washer is handling those large king-size blankets with ease. The Deep Fill feature combined with the quiet performance really does make laundry day feel so much more effortless and enjoyable. It’s especially great to hear that your top load washer has been such a perfect fit for your preferences. There’s nothing better than finding an appliance that truly works the way you want it to! Thank you again for choosing LG and for taking the time to share your experience. We’re thrilled your washer is making such a positive difference in your home! If you ever need assistance, you can reach us at 1-888-542-2623 or via live chat or email here: https://www.lg.com/ca_en/support/contact-us/
best machine I've ever owned.
After 3 months of use. 64 yr old male here, still have 2 teenager living at home - replaced our Whirlpool Front Load (which costs significantly more) with this unit. I do most of the laundry in the house - this machine is a dream - best machine I've ever owned. It's capacity is enormous - 6+ pairs of jeans with T's, socks and underwear. Pillows, comforters, mattress covers, ski outer wear, parkas and and and. Takes half the time to wash clothes and bedding compared to prior front load machine and clothes are cleaner, fresher. This machine does what every washing machine should. It now takes me 33% of the time to do the laundry (bigger capacity and shorter cycle times) compared to my previous front load unit.
Thank you so much for the incredible review! We are absolutely thrilled to hear that your new washer is saving you so much time and making the household laundry a breeze. Managing laundry for teenagers is no small task, so hearing that our machine has cut your laundry time down by 66% while keeping everything cleaner and fresher is music to our ears! We designed this unit to handle those massive loads from endless pairs of jeans to heavy comforters and parkas without breaking a sweat. Your detailed feedback truly means the world to our team, and we are so proud to have you as part of the LG family. If you ever need help or have any questions about your machine's features, please don't hesitate to contact our support team. Thank you for choosing LG! Life's Good! LG Support: https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
Recent Washer purchase
I have used it twice and so far it's working great. Still a lot to learn and I like that it's a large capacity but it doesn't seem like it due to it's size overall.
Thank you for the positive feedback! We are thrilled to hear your WT8400CW is working great so far. It’s wonderful that you’re enjoying the large capacity and sleek design that fits so much into a standard footprint. As you continue to learn all the features, feel free to explore the LG ThinQ App for helpful tips and cycle notifications. If you ever have any questions, our LG Support Team is always here to help. Happy washing!
Verified Purchase
Barn boss
I bought this washer for my horse barn. It has a large capacity for washing horse blankets. So far it has been doing a great job. Sometimes we have to use extra rinse with extra dirty blankets but they come out nice.
We’re glad to hear it’s handling your horse blankets so well and that the large capacity is meeting your needs. Using the Extra Rinse option for heavily soiled items is a great way to ensure everything comes out fresh and clean. It’s wonderful to know it’s doing a great job for you so far! If you ever have questions or need assistance, our LG Canada support team is happy to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. You can also connect with us here: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com
Great unit you won't be disappointed!
I just purchased this unit and already love it I just purchased this unit and already love it! I had one just like it before and had to leave it with the sale of my house. back with LG and appreciate how well it cleans the clothes. it's also a very quiet unit just takes care of business. I love the huge capacity and ability to do large items is bedding and rugs and such. no trips to the laundromat for me!
Hi there, JC! Thanks for the upbeat note. Always great hearing your washer is giving you the quiet performance, strong cleaning and big‑item capacity you were hoping for. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich
Went with Consumer Reports Recommendations
I have this for a month now. What I liked about it, is it is much quieter than my previous. I am happy LG improved on their mechanical components in their newest iteration of the top load machines. My previous LG washing machine lasted 6 years before I had to get a new one due to loud noises and the motor gears grinding.
Hello, David! It is fantastic to hear that your new LG WT8400CB Top Load Washer is treating your home to such a peaceful, quiet laundry experience! We are delighted that our latest engineering enhancements are making a noticeable difference in your daily routine. We appreciate your feedback regarding your previous unit, and for extra peace of mind on keeping your current washer running smoothly, you can always reference our quick guide here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062?srsltid=AfmBOopCE4gJSR8y3ZOWPxBg2oCa26GHci0piju6pIPSBreJ1-68M6Ms. Should you ever need assistance, please feel free to reach out to us at @LGUSSupport. ^James
Verified Purchase
New Washer WT8400CW from LG
Our first LG have been Maytag for the last 35 years. Went with Consumer Report recommendation. Very quiet. It would be great if there was a breakdown of what spin, soil cycles to choose for the different types of loads. Our previous washer had a selection for delicate , I guess we are left to determine how we set it up by selecting the spin and soil from low to high. Otherwise we have put through 6 washes so far and all is great.
Hey Jim and Lois! Thanks so much for the review and for giving LG a try after sticking with Maytag for 35 years! We appreciate you trusting the Consumer Reports recommendation and are happy to hear that after six washes, "all is great." We love hearing that the WT8400CW is "very quiet." We also really value your feedback regarding the wash cycles. It’s a great point that moving from specific presets (like a dedicated 'delicate' button) to the low-to-high scale for spin and soil settings can feel like a guessing game at first. We totally get that! To help you nail those settings, we suggest checking out the detailed cycle guide and recommendations in your LG WT8400CW Owner's Manual. It provides a breakdown to help you match the right soil level and spin speed for different fabric types, like using "Low" spin and "Light" soil for your delicates. We appreciate your business. If you still have questions after checking the manual or need any assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thanks again for choosing LG Electronics!
Terrible all around
I really regret buying this. It's a terrible design all around. The top is slanted so you can't set things on it or find laundry on it, I can't imagine what the thought process was there. On top of that, my laundry often comes out noticably still dirty with no rhyme or reason. Laundry is often completely dry on top! The settings are unintuitive and difficult to adjust. There is no option to soak clothes.
Hi, Beth. Thanks for sharing your feedback. We understand the importance of having your LG washer (WT8400CB) come out thoroughly clean every single load, and we are ready to assist you in getting optimal washing performance from your top-load washer. To ensure proper water distribution and cleaning power, please try using the Deep Fill or Water Plus option to add extra water for larger loads, and load garments loosely around the perimeter of the tub, leaving the center clear to help the agitator/impeller circulate clothes evenly. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643? and https://www.lg.com/us/support/product/lg-WT8400CB.AEBETUS?. If you need further support, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Verified Purchase
Avoid buying this machine
I have been using this washer for 2 months now and I am very disappointed. The detergent dispensing tray on this top load washer is very poorly designed. The detergent does not fully rinse from the tray and once a wash cycle is done, the leftover residue that's sitting in the tray and along the dispenser chute continue to drip onto the finished load. So unless the clothes are removed instantly after the cycle is done, you will return to your machine to fine a large puddle of detergent sitting on top of your freshly rinsed clothes forcing you to run another rinse & drain cycle. This is a definite flaw in the dispenser design as my machine is perfectly level, excellent water pressure, and I use a detergent with a very thin viscosity. So no excuses there.
I am truly sorry for the frustration this dispenser issue has caused you over the past two months. I completely understand how disappointing it is to find detergent dripping onto your freshly cleaned clothes, especially when you have already ensured the machine is level and your water pressure is excellent. This is certainly not the seamless experience we want for you. To help address the residue buildup, we recommend cleaning the dispenser drawer weekly to ensure the siphon valves are completely clear. For further assistance please contact our customer hotline no. 1-888-542-2623.
Worse products ever. Do better LG!
I bought this within the past 2 months and I've never been so disappointed with an LG product as I am in this washer / dryer set. I only ever use the recommended liquid laundry detergent and fabric softener that is allowed in the drawer yet when my clothes have been washed and I take them out they're completely covered in fabric softener still. I then have to rinse my clothes again. Honestly LG what are you thinking putting your name to this garbage. Between the washer not completely washing my clothes I am then faced with damp clothes coming from the dryer 😞 I end up having to finish drying denims using a clothes rack. You can do better than this! I've purchased lots of LG products and this pair of appliances is your worst to date!
We’re really sorry to hear about your experience — this is definitely not what we want for our customers, especially those who have trusted LG products in the past. Issues with detergent dispensing, wash performance, and incomplete drying are frustrating, and we understand your disappointment. We appreciate you taking the time to share this feedback, as it helps us improve. We’d like the opportunity to look into this further and help resolve the concerns with both the washer and dryer. Please contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET, so our team can review your situation and explore possible solutions.