We’re glad to hear it’s handling your horse blankets so well and that the large capacity is meeting your needs. Using the Extra Rinse option for heavily soiled items is a great way to ensure everything comes out fresh and clean. It’s wonderful to know it’s doing a great job for you so far! If you ever have questions or need assistance, our LG Canada support team is happy to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. You can also connect with us here: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com

What an awesome review—thank you for sharing! We absolutely love hearing how well your washer is handling those large king-size blankets with ease. The Deep Fill feature combined with the quiet performance really does make laundry day feel so much more effortless and enjoyable. It’s especially great to hear that your top load washer has been such a perfect fit for your preferences. There’s nothing better than finding an appliance that truly works the way you want it to! Thank you again for choosing LG and for taking the time to share your experience. We’re thrilled your washer is making such a positive difference in your home! If you ever need assistance, you can reach us at 1-888-542-2623 or via live chat or email here: https://www.lg.com/ca_en/support/contact-us/

Thank you for the positive feedback! We are thrilled to hear your WT8400CW is working great so far. It’s wonderful that you’re enjoying the large capacity and sleek design that fits so much into a standard footprint. As you continue to learn all the features, feel free to explore the LG ThinQ App for helpful tips and cycle notifications. If you ever have any questions, our LG Support Team is always here to help. Happy washing!

Thank you so much for sharing your experience, Bonnie. We designed the WT8400CW to bring efficiency and peace of mind to your daily laundry routine, so hearing that you appreciate its quiet operation, generous capacity, and sturdy design truly means a lot to us. We're especially delighted to know it's delivering the gentle yet effective cleaning performance you were looking for while helping keep your clothes looking their best with fewer wrinkles. If you ever have any questions or need assistance, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. Thank you for choosing LG, and we hope you continue enjoying your washer for many years to come!

It’s truly a pleasure to hear that your new washer has been such a positive addition to your home. Quiet, dependable performance can make all the difference in day to day routines, and we’re delighted to know that the operation has exceeded your expectations. We’re also thrilled that the lint trap has impressed you—sometimes it’s the thoughtful details that make an appliance even more enjoyable to use. There’s something especially rewarding about knowing a new appliance fits effortlessly into everyday life, and we couldn’t be happier to hear that you’re pleased with your purchase. Reviews like yours brighten our day and remind us why we’re passionate about creating products designed with convenience and performance in mind. We sincerely appreciate your time and support, and thank you for choosing LG. If you ever need assistance, our LG Care team is always happy to help at 1-888-542-2623 or via chat at https://www.lg.com/ca_en/support/contact-us/.

Hi there, JC! Thanks for the upbeat note. Always great hearing your washer is giving you the quiet performance, strong cleaning and big‑item capacity you were hoping for. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Hey Jim and Lois! Thanks so much for the review and for giving LG a try after sticking with Maytag for 35 years! We appreciate you trusting the Consumer Reports recommendation and are happy to hear that after six washes, "all is great." We love hearing that the WT8400CW is "very quiet." We also really value your feedback regarding the wash cycles. It’s a great point that moving from specific presets (like a dedicated 'delicate' button) to the low-to-high scale for spin and soil settings can feel like a guessing game at first. We totally get that! To help you nail those settings, we suggest checking out the detailed cycle guide and recommendations in your LG WT8400CW Owner's Manual. It provides a breakdown to help you match the right soil level and spin speed for different fabric types, like using "Low" spin and "Light" soil for your delicates. We appreciate your business. If you still have questions after checking the manual or need any assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thanks again for choosing LG Electronics!

Thank you for sharing your feedback and insights. We’re glad to hear that your LG washer is running well, cleaning effectively, and is quieter than your previous machine. It’s great to know you find the features easy to navigate. We also appreciate your concerns about internet connectivity and software updates. At LG, we’re committed to transparency and respecting our customers’ rights. Your input is valuable, and we’ll certainly take it into consideration as we continue to improve our products and services. If you ever need assistance or have questions, please don’t hesitate to reach out.

I am truly sorry for the frustration this dispenser issue has caused you over the past two months. I completely understand how disappointing it is to find detergent dripping onto your freshly cleaned clothes, especially when you have already ensured the machine is level and your water pressure is excellent. This is certainly not the seamless experience we want for you. To help address the residue buildup, we recommend cleaning the dispenser drawer weekly to ensure the siphon valves are completely clear. For further assistance please contact our customer hotline no. 1-888-542-2623.