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Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload for
LG 5.5 cu. ft. Top Load Washer with EasyUnload
3.7 out of 5 stars
stars105 ratings105 reviews
  1. 5 stars48% (50)
  2. 4 stars18% (19)
  3. 3 stars9% (9)
  4. 2 stars9% (9)
  5. 1 star17% (18)

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Showing 81-90 of 105 reviews
Oct 15, 2024
DC1339
5 out of 5 stars review

Water Saver

Have now had the washer for 6 weeks. Use nothing but the AI selection. Have noticed a drop in water usage due to using this setting.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi! We appreciate you sharing your experience with your LG Washer. We’re glad to hear the AI setting has been working smoothly for you and helping reduce water usage over the past six weeks — always great when an LG unit makes everyday laundry feel more efficient and effortless. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 10, 2024
AndrewRy
5 out of 5 stars review

Looks great, works great!

[This review was collected as part of a promotion.] Matte black looks great, functions perfect and holds a lot of clothes!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Jan 10, 2025
Felipe1
5 out of 5 stars review

Quiet large capacity washer

[This review was collected as part of a promotion.] Super quiet! Read plenty of reviews and decided to go LG.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

We're thrilled to read that you're enjoying your washer! The quiet performance makes it a great choice for efficiency and convenience. If you're loving your washer, you might want to explore our matching electric or gas dryers, designed to optimize drying performance. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Nov 28, 2024
Cicigrl
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Very convenient and easy to use. Installed on day promised.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Cicigrl, thank you for sharing your experience. We understand how important convenience and reliability are in a washer, and it is great to hear that the LG 5.5 cu. ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload and AI Sensing, model WT8400CB, has been easy to use and was installed right on schedule. We are glad it is meeting your expectations so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 20, 2025
Tami106
4 out of 5 stars review

New washer

[This review was collected as part of a promotion.] Can’t see the controls very well little white lights should make the controls a little bit bigger

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there Tami! We really appreciate you taking the time to share your feedback about the control panel on your LG Washer. Making laundry easier for you is our top priority, and your input makes a big difference. If you ever need support, don’t hesitate to reach out to us on social media at @LGUSSupport, and we'll be happy to help! *Josh

Nov 18, 2024
Rwolf11292
5 out of 5 stars review

Wonderful machine

The top-load LG washer I purchased is easy to operate and has multiple options to customize operation for each load.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi! We’re glad to hear your LG top‑load washer is making laundry day smooth and customizable. Having simple controls with plenty of options really helps tailor each load, and it’s great knowing the setup works so well for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 21, 2024
turneg
4 out of 5 stars review

Want it to last more than 5 years

[This review was collected as part of a promotion.] Cleans well, but the instructions had to be downloaded from the internet.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Aug 24, 2024
Sugar03
5 out of 5 stars review

[This review was collected as part of a promotion.] Bought the LG washer a week ago and I love everything about it.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WT8400CB) model. It’s great to hear you’re loving everything about it after just a week. This unit is designed with a large capacity, powerful wash performance, and smart features that make laundry feel effortless, so it’s wonderful to know it’s already delivering exactly what you hoped for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Nov 18, 2024
Eggi
3 out of 5 stars review

Shakes

The machine shakes during the SPIN program. The drum may be unbalanced and shakes even when the drum is empty.

Review from lg.com/ca
Helpful?4SZNL0VGJROY13647212896
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Jul 17, 2024
DIYer927
4 out of 5 stars review

Solid Washing machine

Bought this item 2 weeks ago; we have several kids to it's been running non-stop and haven't had any issues. Seems to be a workhorse.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896