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Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload for
LG 5.5 cu. ft. Top Load Washer with EasyUnload
3.7 out of 5 stars
stars105 ratings105 reviews
  1. 5 stars48% (50)
  2. 4 stars18% (19)
  3. 3 stars9% (9)
  4. 2 stars9% (9)
  5. 1 star17% (18)

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Showing 61-70 of 105 reviews
Jul 31, 2024
Ssc500
1 out of 5 stars review

No what I expected

[This review was collected as part of a promotion.] I was so excited to get my new LG washer delivered today. I started a load of bedding which consisted of a lightweight coverlet, one sheet and two pillowcases. The tub filled up with water which was a lot nicer than my last washer that would barely wet the clothes, so of course I sat and watched my clothes go through the cycles and to my disappointment the bedding floated at the top while the washer shifted back and forth. The bedding never changed positions as if it was actually being washed. It floated around in a circle and only changed positions in the spin cycle. This is extremely disappointing.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi there. Thank you for sharing your experience with us. We understand your situation with the WT8400CB washer and the issue of your bedding not being properly agitated. Your feedback is important, and we'd like to assist you further. One troubleshooting step you can try is to redistribute the load to ensure an even distribution, as an uneven load can cause items to float and not agitate properly. Also, consider using the "Bulky/Bedding" cycle for such loads, as it is designed to handle larger items like comforters and blankets more effectively. LG Washer – Troubleshooting Washing Machine Drum Not Spinning - https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000 Please send us a private message on Social Media @LGUSSupport with your contact details, and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to resolving this issue for you. —Renzo

Dec 19, 2024
Tab87
5 out of 5 stars review

Love the large capacity and technology!

[This review was collected as part of a promotion.] We bought this when we decided to get rid of our old front loader. I love the large capacity. What I used to do in 2-3 loads I can do in 1 now. I also love that I can wash my king size comforter in it! I like the variety of washes from a deep wash to a quick one. I really enjoy that it has an app and will notify me when the cycle ends. I do find it is gentler on the clothes than the front loader or an agitator. However it hasn’t had any trouble getting out my 3year old or 8month olds messes. I have had to do a little pre scrub or a second wash every once in a while on the 8month olds messes but it still gets the job done.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Tab, thank you for sharing such a thoughtful review of the WT8400CW. It’s great to hear how much the mega capacity has streamlined your laundry routine — going from multiple loads to just one is a huge win. Being able to wash a king‑size comforter with ease and having a wide range of wash options really adds to the convenience. The app notifications are a helpful bonus, especially on busy days. It’s also great to know the washer is gentle on clothes while still handling tough messes from little ones. A bit of pre‑treating is normal, and it sounds like the machine is still getting the job done well for your family. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Aug 29, 2024
Chloe47
3 out of 5 stars review

Nice efficient washer. Don't like the black color control panel or top load door. The black color makes it very difficult to read the various control panel settings.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Social

Hey Marl. We're glad to hear that your washer is working great for you! There's nothing like efficiency to get those chores done properly. We noticed that you mentioned having difficulty seeing the control panel, so we would like to recommend that you check out our ThinQ App. With this app, you can connect your washer to it and start the load right from your smartphone. You can also find some custom wash cycles that would work best for you and download them to use. Here's a quick link on how to connect the ThinQ app to your washer: https://www.youtube.com/watch?v=MqkIo38RDCk Here's a quick link on how to download and use wash cycles: https://www.youtube.com/watch?v=rUXdA76lEWY Enjoy your washer to the fullest! ~Ivy

Aug 24, 2024
Sassywax
4 out of 5 stars review

Large Tub

I bought the large tub and no agitator and love it. I do not like that I cannot set my settings and save them it wants to default everything to hot water and high spins. The phone app is not helpful.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Nov 11, 2024
alvino50
5 out of 5 stars review

Smooth and quiet

2 week evaluation. Have run several loads including blankets. Love the extra large capacity. Much faster and more efficient than it's predecessor. Using Oxi Tide liquid for each load.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, Alvin. We appreciate you taking the time to share your experience with your LG Washer (WT8400CW) model. It’s great to hear it’s handling everything from regular loads to blankets with ease. This unit is built for faster, more efficient performance, and it’s wonderful to know it’s already outperforming your previous unit. Using Oxi Tide liquid is a solid choice for maintaining fresh, effective cleaning results. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ –LG Digital Care Team ^Juvy

Nov 15, 2024
alvino50
5 out of 5 stars review

Very very good

1st month review. Much faster cycles than the GE washer I had. Under 30 minutes per load. So far, I'm really impressed. Clothes seem to be clean as expected. I wouldn't hesitate to buy again.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, Alvin. Thanks for sharing your first‑month experience with the LG Washer (WT8400CW) model. It’s great to hear the faster cycles are making a noticeable difference and that the cleaning performance is meeting your expectations — that model is designed to deliver efficient wash times without compromising results. If you ever want to keep it running at its best, you can try using the Tub Clean cycle once a month to maintain optimal performance. For more guidance, visit https://www.lg.com/us/support/product/lg-WT8400CW.AEWETUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Juvy #LifesGood ❤️

Jul 29, 2024
Chuck hansohn
4 out of 5 stars review

Like the many cycles to choose

[This review was collected as part of a promotion.] Still learning how the washer and dryer operate. We like them so far, they are pretty quiet running. We have all lg kitchen appliances and have good luck with them.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Dec 25, 2024
Nyoung58
5 out of 5 stars review

Love my new LG washer

I have had my LG washer for a few weeks. I am very pleased with it thus far. I love how quiet it is and how well it works. My clothes come out very clean, even extra large items like comforters are easily washed. It’s easy to use as well. I love it.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there. Thank you for sharing your experience with your LG washer. We're so happy to hear that your washer is delivering powerful cleaning performance while staying quiet and easy to use. It's great to know it handles even large items like comforters with ease. 🧺For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David

Sep 23, 2024
Chloe47
4 out of 5 stars review

Good Washer

I bought the washer a month ago. It works well and is very quiet. One complaint is the glass door and panel are black making it difficult to view the controls.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
Oct 31, 2024
hand 63
5 out of 5 stars review

features are awesome can't beat it.

[This review was collected as part of a promotion.] I bought this LG top loader I love it !!! I love the sensors it is very quiet. and I love the app.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that you’re enjoying your LG Washer (WT8400CB) model, especially its quiet performance, smart sensors, and the convenience of the LG ThinQ app. This model is designed with AI sensing, a powerful inverter motor, and an efficient wash system, making it a stunning and highly intuitive washer for modern laundry needs. To help keep it performing at its best, we recommend running the Tub Clean cycle regularly and ensuring the sensors and drum stay free of detergent buildup for optimal wash accuracy. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy