I bought this a few days ago. As someone else posted: When you set the washer to NORMAL, the default settings are WRONG. When you set it to QUICK Wash, the default settings are WRONG. The user manual indicates what they should be but that is not what happens. It defaults to SUPER HOT and HIGH SPIN for most of the DEFAULTS. Sure.. you can modify them but why have a cycle setting if you have modify it EVERY TIME. I am in agreement here with this reviewer. I don't want to return my machine, but I will. So frustrating!!

[This review was collected as part of a promotion.] Do not buy. Custom cycles arnt really custom. They are just other presets not on machine. Also there is no option for soak. Why would that not be an option? I wished I had know that wasn’t an option or we wouldn’t have bought this machine.

[This review was collected as part of a promotion.] So I bought this washer 1 month ago and it still works well it washes clothes very well and if you want more water press deep fill and turn it off when it reaches the level you like I love the turbo drum it really makes the clothes roll over even tho there is a lil bit of water but I do have one complaint and it’s the drain pump sometimes it’s makes strange noises and popping noises but overall it’s a good machine

I'm reading other reviews on this washer and I'm confused as to the complaints of the machine being "loud" or not washing clothes properly. The machine is very quiet and has left my clothes pretty clean after a wash. No complaints from my end, I've noticed that this washer does a great job.

We bought an LG washer and dryer in 2023 and in 2024 decided to sell our house. The buyers wanted both items as they knew they were new with warranties on them. So, we had to buy replacements. We bought new AI washer and dryer set in 2024. We love the AI feature where we can just set it and the computer figures out how to wash or dry the clothes. Also, love the scheduling features too.

Horrible. This machine is so loud. If you work from home and want to put on a load it is so loud you can't even concentrate. Don't think about starting a load before bed. It is poorly designed. We had three replacements and all of them sound the same. The design is flawed. It's unfortunate for a new device. They focused on the tech at the expense of the a quiet machine.

Same comments as the drier that we bought with this washer. Good performance, terrible control panel, simply CAN'T READ THE ENTIRE PANEL IT'S JUST TOO DIM. Washer seems to work well but we have added lighting, removed lighting, no results it's just too dim. We are now having lables printed to stick on the DIM LETTERS on the non functional panel.

Purchased unit. After received, found that "Normal" cycle always defaults to HOT water. Looked for a way to program the cycle to permanently accept COLD water for the "Normal" cycle and you cannot do it! Also, if you want to use the THinQ app and change to cold, it will not allow you to change settings for preset cycles, you can only change at the machine directly and only for that one wash. This is the dumbest thing I have ever seen. Most current articles tell you not to use HOT for washing, yet this machine default to HOT for the "normal" cycle. I have to change it manually at the machine every time and it is not possible to use the app because the app rejects any changes to present cycles. I may have to return it.

[This review was collected as part of a promotion.] Love the new LG washer. Have been using it for about 2 weeks. Very large capacity, no issues washing large items like comforters and blankets. Easy to figure out the different wash cycles. Gets everything clean as expected.

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!