Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 5.5 cu. ft. Top Load Washer with EasyUnload for
LG 5.5 cu. ft. Top Load Washer with EasyUnload
3.7 out of 5 stars
stars105 ratings105 reviews
  1. 5 stars48% (50)
  2. 4 stars18% (19)
  3. 3 stars9% (9)
  4. 2 stars9% (9)
  5. 1 star17% (18)

Member photos

Sort by |
Showing 41-50 of 105 reviews
Jan 1, 2025
MillerFamilyZoo
5 out of 5 stars review

Great Wash Options & Efficiency at Great Price!

[This review was collected as part of a promotion.] We replaced our 10yo LG Top Loader after the control board went out on the old one. We were so impressed with how the old unit worked we continued with LG. This new unit does loads even faster, uses less water (but plenty to saturate all items and clean well), is very simple to use, and is a great value for the cost. The new design makes reaching items in the bottom of the tub easier. We’ve had the new unit for a couple weeks and have run NUMEROUS loads of every kind and variety, including small loads to very full loads - everything comes out clean! It is amazing how it can spin at 950rpm and be so quiet with virtually no vibration. Very easy to set up and maintain. Control panel took some adjusting to use but is simple once we identified our preferred settings. Black top and control panel does gather fingerprints but is easily wiped down. Consumer Reports had this listed as their 2nd best Top Loading Impeller Washer, only 1 point behind the #1 washer which was also an LG! We are very pleased with our purchase. Highly recommended!!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team - Diego

Hey there. Sounds like you're getting the best of both worlds—efficiency and performance! It's great to hear that the upgraded design makes loading and unloading easier while still delivering powerful, quiet washes. With so many customizable settings and a strong Consumer Reports rating, it’s clear why you stuck with LG. Enjoy your new washer! ^ Diego

Jul 24, 2024
Suburban life
1 out of 5 stars review

Horrible washer

Horrible. This machine is so loud. If you work from home and want to put on a load it is so loud you can't even concentrate. Don't think about starting a load before bed. It is poorly designed. We had three replacements and all of them sound the same. The design is flawed. It's unfortunate for a new device. They focused on the tech at the expense of the a quiet machine.

Review from lg.com/ca
Helpful?4SZNL0VGJROY13647212896
reply from LG CareQ

Dear Customer, We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Aug 20, 2024
Alan1234
1 out of 5 stars review

No drum lite in dryer

[This review was collected as part of a promotion.] bought matching washer/dryer July 6th washer is fine dryer has drum light that only comes on immediately after use If you want to check dryer drum at later time No Light comes on seems like a design flaw to me If i want to make sure dryer is empty before use I bring a flash light

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there, Alan. We truly appreciate your feedback regarding your experience with your dryer. We always take the words of our customers to heart and strive to improve our products so that your next experience using them is even better than before. If you have any additional feedback you would like to share with us, please feel free to let us know through this link: https://www.lg.com/us/support/feedback. Have a good day! *Josh

Jan 3, 2025
Matt McA
5 out of 5 stars review

Excellent and huge

[This review was collected as part of a promotion.] This machine holds an incredible amount of clothing. It is quiet and efficient. It gets my clothes clean and lets me know via phone notifications when they are done. It even syncs load type with my dryer!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey Matt! Thanks for the awesome review! We’re pumped to hear that your LG washer is working like a charm – quiet, efficient, and holding all the clothes you need! We’re happy the phone notifications and load syncing with your dryer are making laundry day a breeze. It’s like having a personal laundry assistant! We've got your back anytime; connect with us on social media @LGUSSupport. Cheers to hassle-free laundry days! ^Joslyn

Dec 10, 2024
Reb102
3 out of 5 stars review

NO Soak option - look for another model

[This review was collected as part of a promotion.] I just replaced by old LG washer from 2011 with this new 8400 model and as the reviewer Logan101 said - there is NO soak option! The response from the LG Digital Care Team is NOT incorrect as there are no cycles or cycle options for soak that can be downloaded for this model. I started a chat session to get support and was told to use the Heavy Duty cycle, but there is no soak option with it. I would have picked another model, spending more if necessary, to have a soak option so be aware if you need this. Shame on LG for not specifying somewhere in the description. My 2011 model has this option, why get rid of something so simple??

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there Reb! We truly appreciate your feedback about your experience with your LG top-load washer. Our goal is always to provide you with the tools you need so you can have a great laundry experience, and we'll be sure to share your words with the proper teams so we can continue to improve future products. If you ever need additional help with your unit, please feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh

Oct 22, 2024
Alane younger
3 out of 5 stars review

Terrible panel design/Good washing capacity

[This review was collected as part of a promotion.] 3 star review mainly because you cannot see the power button in a room where the light is not right on top of the machine. Who ever has ever heard of this? A design flaw for sure. The panel is difficult to see in general. My other gripe is the horrible directions and does not come with quick start, easy to understand directions. I have no complaints when it comes to washing and the clothes getting clean A on that. I wanted a large capacity to wash my blankets and heavy loads. Fix the panel design.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hey there Alane! We appreciate you sharing your experience with us about your LG top-load washer unit, and we are always looking to improve our products for future use. We'll be sure to relay your feedback to the proper teams so we can continue to work towards that goal. If you ever need help in the future, please reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Feb 20, 2025
Crash test dummy
4 out of 5 stars review

Great Washer

I'm reading other reviews on this washer and I'm confused as to the complaints of the machine being "loud" or not washing clothes properly. The machine is very quiet and has left my clothes pretty clean after a wash. No complaints from my end, I've noticed that this washer does a great job.

Review from lg.com/ca
Helpful?4SZNL0VGJROY13647212896
reply from LG CareQ

Hey there! Thanks for the awesome review about our product. We're are pleased to know that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services. If you ever need assistance or have any feedback, please don’t hesitate to reach out.

Oct 10, 2024
Darren129
5 out of 5 stars review

Great features!

We bought an LG washer and dryer in 2023 and in 2024 decided to sell our house. The buyers wanted both items as they knew they were new with warranties on them. So, we had to buy replacements. We bought new AI washer and dryer set in 2024. We love the AI feature where we can just set it and the computer figures out how to wash or dry the clothes. Also, love the scheduling features too.

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Darren, thank you for taking a moment to share your experience. It’s great to hear that your LG 5.5 cu ft Mega Capacity Smart Top Load Washer with Impeller, EasyUnload and AI Sensing model WT8400CW has been such a strong addition after moving into your new home. The AI features that automatically determine the best wash settings and the scheduling options really take the guesswork out of laundry, and it’s good to know they’re making your routine easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Aug 26, 2024
medapeter
5 out of 5 stars review

Washer WT8400CB Review Title

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Medapeter, thank you for sharing another thoughtful review of the LG WT8400CB Top Load Washer. We understand how meaningful it is when a new appliance elevates your daily routine, and it is great to hear the sleek design, powerful cleaning performance, and smart Wi‑Fi features are all exceeding your expectations. The ability to monitor cycles, receive notifications, and track energy usage truly makes this model stand out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 26, 2024
Anonymous
5 out of 5 stars review

Washer WT8400CB Review

[This review was collected as part of a promotion.] I couldn't be more pleased with my recent purchase of the LG washer WT8400CB! Since getting it on July 27, 2024, it has exceeded all my expectations. The design is sleek and modern, fitting perfectly in my laundry space. One of the standout features is the Wi-Fi connectivity. It allows me to monitor and control the machine remotely, which is incredibly convenient. I can start a load while I’m out, and the machine even notifies me when it's done. The detailed information it provides on energy consumption has also been a game-changer. I’m able to track how much energy each cycle uses, helping me make more efficient choices and save on electricity bills. The washing performance is outstanding. Clothes come out cleaner and fresher than ever, and the machine handles everything from delicate fabrics to heavy-duty loads with ease. It’s quiet, efficient, and built to last. Overall, the LG washer has made laundry day easier and more efficient. I highly recommend it to anyone in need of a reliable, high-tech washing machine!

Review from lg.com
Helpful?4SZNL0VGJROY13647212896
reply from LG Digital Care Team

Hi Medapeter, thank you for taking the time to share such a detailed experience with the LG WT8400CB Top Load Washer. We understand how valuable smart features can be, and it is great to hear the Wi‑Fi connectivity, remote control, and energy‑tracking tools are making your laundry routine easier and more efficient. It is also great to know the cleaning performance, quiet operation, and overall design are exceeding your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich