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Broadcast wheel will not spin!
I bought this “PRO” fertilizer spreader last summer and used it once for fall application. This spring filled with Scott's product, but now the broadcast wheel will not turn. There is no adjustment that can be made to get the wheel to turn the shaft that drives the spinner...... plastic junk!!!!! VERY DISAPPOINTED WITH THIS EXPENSIVE piece of junk!!!! I do not recommend purchasing!!
We apologize for the inconvenience you have experienced with Scotts Pro Edgeguard Broadcast Spreader. We are dedicated to ensuring that all of our consumers have a positive experience with our products, so if you are unsatisfied in any way, please reach out to us at http://tinyurl.com/mds8zo5. Scotts is dedicated to delivering a high quality product at a value price, so please give us the opportunity to address this issue with you.
Used it three times....
The left wheel fell off so I put it back on, then it fell off again, then the plastic snapped, both wheels fell off, the axle fell off and the spreading mechanism snapped, and now it's at the street for trash pickup. My yard is .36 acres. What a waste of money and plastic.
We are very sorry for the issues you encountered with Scotts Pro Edgeguard Broadcast Spreader. This is not what we expect from this product, and we would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5
Total waste of money!
This is only the second season of use, and it is already broken. It started to show signs of issues with grass seed and fine textured starter fertilizer in late summer. Then it would hardly spread regular fertilizer in fall, and now it will not spread my winter fertilizer at all! If the hopper is empty, everything spins and seems to work fine. But if even just a little bit of fertilizer is put in, it will not spin and spread the product! I have thoroughly cleaned and inspected the gears and they visually look "ok". But there must be just enough wear that there is not enough "grip" to turn the awger and spinner...making the unit WORTHLESS! I (like many others) owned my previous Scotts (basic model) spreader for 20+ years, and only got rid of it because the Edgeguard Pro has double the hopper capacity as the previous spreader, the edgeguard feature looked handy, and this seemed much more of a "professional" spreader for the large lawn we have, that I thought would lasy for many years. I am SO terribly disappointed with this purchase, and am looking for another brand to purchase (this time I will check the reviews!) I simply trusted the Scotts name when I bought this one...BIG mistake!! I am so disappointed with this waste of money and time, I will also be looking for a different brand of fertilizer for the future! I was a 30 year loyal customer...but I am moving on!
We apologize for the experience you have had with your Scotts Pro Edgeguard Broadcast Spreader. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the conflict the best we can. We would be interested in hearing more about the issue so that we can take the appropriate steps to prevent this in the future. We also have a product guarantee that we would be happy to extend to you. At your earliest convenience, we ask that you contact us so that we can discuss these things. The following link will take you to our contact page: http://tinyurl.com/mds8zo5
Got it for the air filled tires
I had previously Edgeguard Dlx. I stepped up and purchased the pro version because of the air filled tires. I had used it for the first time, the both wheels will not stay attached. I had made sure the cap ends was secured inside the wheels. Not a happy camper. I had to fertilized my yard by hand.
We are very sorry for the issues you encountered with Scotts Turf Builder Pro EdgeGuard. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the conflict the best we can. This is not what we expect from this product, and we would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5
Plastic components are junk
After three or four seasons of spreading mostly Halts and Turf Builder, I expected the Scotts brand to hold up. Various plastic parts along with the plastic shroud on the edge guard disintegrated around the hole that drives the broadcast mechanism - now all I get is click-click-click. I purchased this to replace a Scotts drop spreader I had had for many years, with the idea that the broadcast spreader would get the job done in less time with far fewer passes. At least the old metal drop spreader held up well. Scotts needs to re-think the robustness of the components for this. And the pneumatic tires are another ridiculous feature - it's a SPREADER, NOT a Boeing 747! Now I have to figure out how to repair this and spend time looking around for parts. There's a certain irony in this, that Scotts sells this spreader presumably to spread its own weed, fertilizer, and seed products, and the spreader fails under homeowner light use. I was spreading the new Weedex (what was wrong with the established, decades old "Halts" brand?) when this went. Not good. I had to resort to their little hand-held broadcast spreader to do my entire yard.
We apologize for the inconvenience you have experienced with Pro Edgeguard Broadcast Spreader. As the product manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. You can contact us if you would like to continue discussing this or if you want to know about our product guarantee. You can reach us at http://tinyurl.com/mds8zo5 and refer to this review.
Plastic Drive Parts - Uuughh!
I have respect for Scott's products and that is one reason why I spent a little more to buy their Pro Edgeguard spreader. I bought mine about 4 years ago and have repaired the agitator and drive mechanism for the third and final time this past week (08/2020). I like the idea of plastic parts to prevent the corrosion which inevitably happens to non-stainless steel metal parts on lawn spreaders. However, designers have missed the boat when they specify and design small and thin section plastic parts where relatively high wear and torque are in play. the drive medium from the gear on the axle up to the agitator are all plastic and have failed while in use spreading normal lawn chemicals. Pelletized lime is certainly more dense than grass seed but not much different than fertilizers. I expect the spreader to work flawlessly through many seasons to spread all of the dry materials used on lawns. Clearly this one was designed to break after only minimal usage. When the broadcast platter or the agitator fails to rotate, the spreader is useless. I am disappointed in Scott's design and marketing teams for allowing junk to go to market. You are better than that.
We apologize for the inconvenience that you have experienced with your Scotts spreader. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n
Broke First Day of Use
My first day to use this product and it failed on its second load. I filled it 1/4 full for my first pass to know what the settings needed to be. Filled it a second time 1/3 full and about half way through the spinner quit spinning. I had to finish with my hand spinner. The hand spreader has always worked good. I thought I would lessen my work by getting a big spreader. This was not the case. I will return it tomorrow. I do not recommend this product.
We apologize for the issue you have encountered with Scotts Pro Edgeguard Broadcast Spreader. Anytime we hear of problems encountered with the use of one of our products, we want to step in and resolve the problem the best we can. If you are willing, please contact us at http://tinyurl.com/mds8zo5.
Very Poor
I owned this model for 18 months. After the first 6 months I contacted Tech Support and they sent me new wheels since they didn't hold air. Had to pump them every time I used. (replacement tires didn't help) This year, the 8-9th time I've used on my 12,000 SQ Ft lawn...the axel broke...total loss. Very disappointed. I had upgraded to this PRO model from an 8 year old Scotts broadcast spreader...I really wanted the larger capacity and the edgeguard. I wish I had kept the old one after problems with the wheels. Now I wish I had kept the old one to finish my yard!
We are sorry to hear of the difficulties you have had with your Turf Builder Edgeguard Pro. Your feedback is important to us, and we will pass this on to our Quality Assurance Team. We would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5
There is nothing Pro about this spreader!
I usually research before I buy and did so on this product. I purchased the Scotts PRO Edgeguard Broadcast Spreader in Nov. 2017 and really probably start using it until the Spring of 2018. The edgeguard feature really has never worked properly with the slide lever. I even thoroughly clean after each use. Now here in Sep 2020 the wheel falls off, making me miss my opportunity to get my fertilizer down before the rain. If you want your spreader to last, don't buy this one. By other reviews, it seams the wheels falling off is common. This is junk!
We are very sorry that you were unhappy with the design of the Scotts Pro Edgeguard Broadcast Spreader. We make every effort to ensure a quality product and appreciate any feedback on ways we can improve. This is not what we expect from this product, and we would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at 888-270-3714.
Junk
Had this spreader for just one season and it never worked correctly. Out of the box it had a bad wheel, Scotts replaced it after waiting several weeks. Using the spreader was difficult, the wheels are too small to hold a full hopper and the auger design is a failure. The auger unit stops spinning and upon examination it appears to load up from debris from the fertilizer rendering it useless. It cannot be disassembled nor can it be cleaned. I tried everything to get this to spread with no luck.DO NOT BUY.
We are very sorry for the issues you encountered with Scotts Pro Edgeguard Broadcast Spreader. This is not what we expect from this product, and we would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5
