We apologize for the inconvenience you're experiencing with Scotts Pro Edgeguard Broadcast Spreader. We would like to assist you in troubleshooting your product to allow full swaft of the product you're trying to spread. What you want to do is find the control lever for your Edgeguard It should be located on the right (when facing the front of the spreader) side of the handle, activate it and then deactivate it. The orange blocker on the agitator (to the left when facing the spreader) should be all the way to the back of the spreader now. This should allow you to obtain full swaft of the spreader. If you have any questions or would like further assistance, please contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this experience has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We are sorry to hear that you found the design of the Scotts Elite Spreader to be unsatisfactory. Contact us so that we can get a better understanding of your experience with the spreader. We are available here http://tinyurl.com/mds8zo5

We apologize for the inconvenience that you have experienced with your Scotts spreader. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n

We apologize that you were not thoroughly satisfied with Scotts Pro Edgeguard Broadcast Spreader. We would be interested in speaking with you in further detail so that we can both extend to you our guarantee as well as learn more about this issue to make a more complete report to our Quality Assurance Department. We want you to be aware that we do back our product with our product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at https://tinyurl.com/y8nvfsca.

We apologize for the problem that you experienced with your spreader and appreciate you letting us know. We have alerted our Quality Control Department of the situation. It is through feedback from consumers such as you that we can continue to maintain the high quality products that Scotts consumers have come to expect. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n