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Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator
4.1 out of 5 stars
stars142 ratings138 reviews
  1. 5 stars69% (98)
  2. 4 stars8% (11)
  3. 3 stars4% (6)
  4. 2 stars6% (8)
  5. 1 star13% (19)

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Showing 71-80 of 138 reviews
Dec 14, 2021
missy
1 out of 5 stars review

one month

in one month this washer doesnt agitate on any of the controls listed on the right side of the control panel this includes quick wash , delicates, rinse and spin and self clean i got a half washing machine thanks samsung for this can i get my money back for a half a washer

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from samsungcare

I would be upset too if I wasn't able to use my washing machine fully. Thank you for alerting us to this concern. We maybe able to resolve this with some troubleshooting. If not, we can look into other resolutions for you. Please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143983848

Nov 29, 2021
Jannie999
5 out of 5 stars review

Wonderful

[This review was collected as part of a promotion.] The washer was very quickly installed by my husband, and we ran the first cycle, not after a few weeks of us, still works perfectly. Large capacity. Quiet. Cleans clothing well. Its sleep design and simple constructions will make sure that it will last for years to come! Had this washer for a few weeks, soo far havent noticed any extra power usage on my bill. Its also quite, and cleans clothing wrll!

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Sep 30, 2021
Jay64
5 out of 5 stars review

The Best Washer Ever

[This review was collected as part of a promotion.] Samsung 4.0 Top Load Washer with ActiveWave Agitator and Soft-Close Lid is a superior line of high quality products that's very effective yet so quiet while in use. The Soft-Close Lid is absolutely awesome no more loud slamming lids that's much safer than the usual lids. The agitator is powerfully the star of this incredible features and it allows large loads to be washed with ease. The multi-settings in which you can choose from are Remarkable and are set for your different types of care that your items need to be cleaned effectively. The large capacity washer can handle your loads with a seamless push of the buttons this washer will measure the weight of your load to ensure the correct water levels. I typically use the Normal setting for my majority of my Family's laundry care needs. I will use the delicate cycle for my special needs items. The quick cycle can be a little tricky because of it's fast acting wash. Highly recommended "

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

We hope we continue to hold up to your expectation and we're glad you choose Samsung. ^Pat

Dec 13, 2021
blondie14225
5 out of 5 stars review

very quite

[This review was collected as part of a promotion.] i just love this washer it is very quite and washes very well and the cloths come out very clean and fresh and not tangled up this is the best washer i have ever had and i love it it washes great it has very few features but i guess that is okay but i would want more feautres next time but it is okay for the price i paid for it but it is kind of small

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Jun 29, 2021
TampaCarGirl
5 out of 5 stars review

Spacious, Quiet with ActiveWave

[This review was collected as part of a promotion.] In my experience while using the new Samsung Top load washer, I have been very pleased with how quiet the operation is along with how clean my clothes are after washing! With the ActiveWave, Agitator really helped to reduce noise, I did not see the vibration like my old machine, and a side note, my bra straps, delicate shirts and straps did not tangle together. For the features, the Vibration Reduction Technology works by reducing noise and vibrations. On the machine, there are 8 preset washing cycles and I've been able to use them all. There is barely any noise, when the washing machine is running I can barely hear it! Overall, a great washing machine!

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Jun 28, 2021
RetiredGuy
5 out of 5 stars review

Clean Clothes!

[This review was collected as part of a promotion.] This washer does an excellent job cleaning my clothes, runs quiet and looks great. The Best Buy salesman and delivery men did an excellent job delivering my washer and taking away my old one. The manual was easy to understand.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Oct 1, 2024
ToniR72
2 out of 5 stars review

Spin cycle?

I've had my washer for less than 24 hours. By the time I did a second load I noticed the spin cycle was extremely long. 3rd load and it was on spin cycle for 37 minutes. I got a feeling my electric bill is going to cost more than the washer itself in a few months. Love everything else but that.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from SEA Care

ToniR72, we can imagine how it feels to have a washer that doesn't work as expected. We'd love to help you. If your washing machine takes time to spin, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "Did this resolve your issue?" option to access the complete diagnostic. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147568785) to help our team pull up your information. Have a great day. ^Camille

Jun 16, 2023
Mariner87
1 out of 5 stars review

Washer with Very short service life

I bought this machine in 2021, less than 2 years old. The machine is very load now and sounds like a jet taking off. This is reportedly due to faulty tub bearings. Common issue with Samsung washers based on Samsung website, service people and appliance websites. The cost of repair is more than cost of new washer. Very disappointing. Better quality available from other manufacturers at same price point.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Customer Care

Hello there. Let us help you fix the noise in your washer. Below is a link to help you diagnose why you are getting a jet noise on your washer. Washer noise https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Correct detergent for your washer https://www.samsung.com/us/support/answer/ANS00031847/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145916704) to help our team pull up your information. Have a great day ^Camille

Jan 22, 2022
TLCC
5 out of 5 stars review

It works off of sensors

it washes and spins according to the sensors. i make sure all my clothes are in the washer evenly, nothing balled up. clothes are very clean and it spins very dry. i use cold to wash everything…please note, samsung’s cold water adds hot water. but it works for me. i read the instructions and follow them and i have no issues. you have to put your detergent in first, i use liquid and i pour it into the machine and put the clothes on top. very big and deep tub. this is a very good purchase.

Review from Samsung US
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May 6, 2021
flowerpau
5 out of 5 stars review

Near silent

[This review was collected as part of a promotion.] We have the old Washmachine for long time until start with spinning problems. I like more the top los and agitador to the other models, in the personal I feel that clean better. I love that the settings are very simple, I don’t like when I need a lot of instructions before I can put in use the appliances for me easy is better because I have 2 small toddlers and I have already a lot things to do with the home, kids and work from home. I really love with this model, the clothes come very clean, indicate one I need turn the self cleaning! This is very important because I forgot some times with the old one. The more incredible for me is that don’t make near nothing of noise! Near of be silent. Sometimes inclusive I forgot until sounds the melody that is ready, that is really Fabulous for me because the old one sound like if was super noisy, sometimes inclusive I can’t listening nothing, was terrible specially if I was with headache already. If I know before I will upgraded before!

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063