Its a piece of junk The washet doesnt allow hot water washing, only luke warm. It doesnt drain all the wash water out b4 rinsing Lid lock is so u dont notice that water fill is not like normal. Water doesnt cover clothes. When washing comforters, the comforters have dry spots. Clothes smell worse after washing. Give it minus 10 stars

this washer has an end of cycle alarm that cannot be silenced, not good for sleeping family members. it spends way too much time trying to figure out what to do with the laundry rather than washing it. maybe 15% of the time it just sits there trying to analyze the wash. when i want hot water to wash and disinfect clothes for work i don’t need the washer to tell me that i should be using warm water. as others have observed, if you want hot water you have to turn off the cold water supply. unlike traditional agitators that twist back and forth to break down soil, the active agitator moves with the wash basket making it essentially useless. there is little if any traditional washer agitation. if you are washing lightly soiled or delicate clothes this washer will be perfect for you.

[This review was collected as part of a promotion.] Yes I got this washer just a little over a month ago maybe less I've been wanting to get a washer for over 20 years in my house this is putting it off for a certain reasons but since I've done it it has me like so much easier for me I like all this functions I like the little musical tone in the end cycle and I was really just amazed from Samsung but I've always thought whirlpool and all them guys are you know top line but this is pretty much up there..

[This review was collected as part of a promotion.] I would only recommend this to tall people, or anyone over 5'5 so they could easily reach into and grab all the wet clothes after the load. This seemed like a nice washer. I liked that it had an agitator- but this washer is VERY deep and was impossible for everyone to use-I did like the simplicity of the available load options and the automatic fabric softener dispenser. This agitator washer is better than no agitator for heavy duty and dirty clothes loads. I did like the chime that indicated end of load.

[This review was collected as part of a promotion.] I upgraded from a ten-year-old, basic washer to my new Samsung Top Load Washer a few weeks ago...and couldn't be happier! We wash several loads of laundry daily, and the biggest differences for me are the strength of the agitation and how much dryer the clothes are after the spin cycle. This cuts down on the amount of time clothes are in the dryer. Between the Samsung being much better on electricity/energy usage and how dry my clothes are at the end of the spin cycle, I'm saving money on my electric bill...something I very much appreciate! The only drawback, and this is more for my Mom, who is 5'6" and in her 70's...is she doesn't like having to reach down so far into the washer to pull laundry out.. I'm 5'8" and didn't see this as an issue...but never thought to consider how Mom would use the washer. If someone is shorter than 5'6", they definitely ought to reach in to make sure they can reach the bottom of the washer without straining too much. All in all, I'm very happy with my purchase and happily recommend this model Samsung washer!

[This review was collected as part of a promotion.] i recently purchased this 4.0 cu. ft. load washer and i am so pleased with it. i really needed a new washer since mine was probably over 20 yrs old. this machine does it all..it can wash a small load at a time or a full load. the settings give you so many alternatives so you can wash exactly what you need at a time. i like the bell sound when the load is finished. which is great because this washer is so quite you don' t even know when it is finished washing. i have only had the washer for about a month but so far it has performed well and i'm looking forward to it lasting as long as my previous washer did!!! #samsunglaundryinsiders

[This review was collected as part of a promotion.] My Samsung washer looks very classic . The features are what gives this washer the amazing stars. From the huge barrel where I can fit double the amount I could fit into my older model. To the different cycles of normal to quick wash and heavy. It will do the right job for any type of stains and odors. My favorite feature as a parent of a toddler is the child lock. This allows me to have peace of mind that my toddler will not try to put extra stuff in like his markers :/ The soft close lid will not startle anyone off their seats . And the twist (pun intended) is the super quite agitator. Even from close range is very gentle but effective. It swishes like a river flowing through mountains (visualize that). Bonus: the super cute melody when the cycle is over makes me wanna hug my washer.

[This review was collected as part of a promotion.] I was SO happy to switch out my old washer for this brand new Samsung washer. I love the updated look, the non bulky look to it. I love the lightness of the lid and that is closes so nicely. It was easy to hook up and move into its spot. The downsides to it are that, how my drain system was built the drain hose on the washer was too short, so I had to purchase another one and hook it together to stop water from going all over my basement. I also use the in wash scent boosters and the only option is to put that AND the laundry soap in then load the clothes on top, close the lid and start the washer. I don't care for the lid lock, I like the feature of being able to start the water as I load the clothes in. Also it is VERY difficult to get the clothes out of the washer, I am just shy of 5' tall and I have to hang myself over the side of the washer to try and reach the clothes. I mostly use the "Normal" wash cycle when I use the machine, it seems to do the trick with just a regular load of laundry. All in all , it isn't a bad looking washer and works well, just some of the features and the size of it are not the best in my opinion.

[This review was collected as part of a promotion.] So I got my washer and the install process was pretty seamless. I had wanted to keep my dryer from my stackable but they said that it was not possible so I was like ok I guess I need to get a new dryer anyway. He tested it and ran a quick cycle I guess to rinse the dirt out or any dust. The next day I was ready to do my first wash. I went online to get an idea of what the different cycles were. The controls could have been a little more intuitive. I do appreciate how much bigger this is than my stackable. It is super quiet and I wasn't sure it was going to clean but by in large it did a really good job. Since I have gotten my washer I have been able to try out a couple of different settings. I don't know if I would definitely call it a soft close lid, but by in large it has been a really great experience. I would say that the gentle setting is my favorite because often the gentle setting is too gentle and it does not get the things done that it needs to . In terms of my three favorite features, I like the quietness of the machine, I like the auto sensing of balance and load size, and I like the notification when loads are done. I would say my least favorite feature is that I cannot let the washer load and the water to fill up. The water will only fill with the lid locked and closed.

[This review was collected as part of a promotion.] I have a large family and my last two children are dirt lovers. This washer is quite and love the melody it plays when to let you know then wash is finish. The barrel wholes a large load and washes clean. The self clean is amazing, because it lets you know when it need to be self cleaned.