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Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator
4.1 out of 5 stars
stars
145 ratings141 reviews
  1. 5 stars68% (99)
  2. 4 stars9% (13)
  3. 3 stars4% (6)
  4. 2 stars6% (8)
  5. 1 star13% (19)

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Showing 1-10 of 141 reviews
Sep 8, 2026
Reviewer name: Washer samsung
5 out of 5 stars
5 out of 5 stars review

Awesome washer

[This review was collected as part of a promotion.] Very good washer and has lasted a long time...not hardly any issues with it at all...One problem it had was not draining bc there was a sock stuck in the drain pipe...

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
May 6, 2021
Reviewer name: frogsoup09
5 out of 5 stars
5 out of 5 stars review

It's SO big!

[This review was collected as part of a promotion.] When I chose the Samsung 4.1 top loader washing machine, I assumed it was probably smaller than all of the other models, which I didn't mind because there's only 2 people in the house. Sometimes I do my daughter's laundry to help her out, between her and her 2 children, their loads are not very big either. However, I was so wrong. I am blown away by how big the tub is! I have owned washers in the past that were "heavy duty" or "super load sized" but none of them were as big as this one! The first time I used it, I sorted loads first like I always do. Then I opened the lid to throw a load in, and couldn't believe my eyes! I can EASILY do double the size of loads I was doing in my last washer! I LOVE it!

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
May 20, 2021
Reviewer name: Trudellcorey
5 out of 5 stars
5 out of 5 stars review

Such an upgrade!

[This review was collected as part of a promotion.] I am completely blown away by the upgrade this washer has been for my home. I went from a front load washer that was a hand-me-down and dirty from the start, to an impressive, quiet and high-performing washer from Samsung. I love the ease of getting the load started and choosing my cycle. There are seven general cycles, plus a self clean cycle that I have plans to run once a month. I tend to stick with “normal” or “delicates,” for the loads that have a lot of workout clothes that I don't want jostled more than normal. Additionally, you have four temp settings, and four water level settings. Simple buttons for Power and Start/Pause allow you to get started easily, and the size of the inside is pretty amazing. I like the soft close top on the washer and how easily I can get clothes out after the spin cycle. This is a very easy washing machine to use and I can picture this lasting a long time in my house.

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Sep 8, 2026
Reviewer name: LoloinNJ
4 out of 5 stars
4 out of 5 stars review

Good value washing machine

[This review was collected as part of a promotion.] So far we have been happy with this washing machine. It's quiet and does a great job and holds a decent amount of clothes. Read some negative reviews about the machine becoming faulty over time but we have not had any issues yet. Purchased on sale and feel it is a good value machine.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Sep 9, 2026
Reviewer name: Jess52353
4 out of 5 stars
4 out of 5 stars review

Love this washer

[This review was collected as part of a promotion.] It always washes very well, it's quiet and holds a lot of laundry! It has great options for the price and requires little set up. Love my washer even have the matching dryer and love it too!

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Jan 4, 2022
Reviewer name: Aiza
3 out of 5 stars
3 out of 5 stars review

It's big and cheaper but I can't put the softener!

i like that i can put more laundry on it but i don't know when to put my softener since it doesn't have a compartment for it. once it's rinsing it's locked and i don't know when is the perfect time to put the softener. every time i opened it and it was rinsing there are no water on it. once i come back to check again, it's already on spinning mode.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsungcare

I realize this may not be easy to hear. But, I believe this model may not have a fabric softener compartment. After further review, the models with this compartment is WA40A3. I'm terribly sorry for the inconvenince this is for you. ^Pat

Mar 13, 2026
Reviewer name: Adonis
3 out of 5 stars
3 out of 5 stars review

Dirty

Washer washes great but I’ve noticed that it flushes dirt residue/film out after loads. When a self wash cycle is ran it flows out all the debris into the washer drum.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung

Hello Adonis, We acknowledge the time you took to share your review of your Samsung washer, and we value the details you provided about its cycle behavior and tub maintenance. Residue or film appearing in the drum especially during or after a Self-Clean cycle can occur when built-up detergent, soil, or additives inside the washer loosen and flush out. Running additional Self Clean cycles back-to-back helps clear remaining buildup, and keeping the interior dry between washes can reduce residue. You can explore the full guide here: How to clean your Samsung washer https://www.samsung.com/us/support/answer/ANS10003197/ Please keep this reference number for your records: 1152250695. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Jun 29, 2024
Reviewer name: robert
1 out of 5 stars
1 out of 5 stars review

NOTHING BUT TROUBLE

DO NOT MAKE THE SAME MISTAKE I MADE BY BUYING THIS JUNK. THESE THINGS ARE NOTHING BUT TROUBLE. THE BALANCE RODS HAVE TO BE REPLACED ALL THE TIME OR IT GOES OUT OF BALANCE. JUST 2 ADULTS IN HOUSEHOLD AND ITS A JOB JUST TO KEEP THIS THING GOING. IF YOU HAVE A FAMILY AVOID UNLESS YOU LIKE SPENDING MONEY ON BALANCE RODS ALL THE TIME.

Helpful?1F17BAYB5PXL13627515063
reply from Samsung

Hi Robert, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

May 7, 2026
Reviewer name: Geee
1 out of 5 stars
1 out of 5 stars review

Horrible washer always unbalanced

This washer is horrible. Always unbalances during washes and shakes really bad. You constantly have to arrange your clothes to get it to balance and wash properly . Samsung is not a good brand for appliances.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung

Hello Geee, Your feedback shows how important consistent performance and dependability are when using a washer for everyday laundry needs. Washers are designed to stabilize loads automatically, and when shaking or imbalance occurs, it’s often tied to how the unit is set up or how loads are distributed during cycles. Making sure the washer is level and that items are evenly placed inside the drum can help improve overall stability. This guide offers helpful steps to reduce shaking and improve stability during operation. https://www.samsung.com/us/support/troubleshoot/TSG10007111/ If the behavior continues after reviewing the guidance above, we can help take a closer look at the full details of your refrigerator and discuss available options moving forward. Please keep this reference number for your records: 1152489018. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care

Nov 15, 2025
Reviewer name: Never Buy Samsung Again
1 out of 5 stars
1 out of 5 stars review

PIECE OF JUNK

By far the worst washing machine ever made. Will not get through the spin cycle, just restarts the rinse cycle over and over and over….took a full 24 hours to finish one load. Shakes horribly and self clean is a joke…will off load dirt onto your clean load while washing. Trash machine for a trash company.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from SEA Care

Hi there, We understand how you feel about your overall experience with the washing machine. Let us extend our help by providing the details you need for your washer. Here are links to help you with the washer that spins long and shakes too much. In order to finish the diagnostics, kindly click "No" at the end of every checkpoint. Please note that there are hyperlinks you can click and a video you can watch for additional information. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Samsung washing machine is shaking too much: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151339742) when you message us so our team can retrieve your information. Thank you. -Kimberly