Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator forMember photos
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Self clean
[This review was collected as part of a promotion.] I am enjoying the self cleaning cycle. It is really helpful.
The agitator is shaped like a cone and is very narrow at the bottom and I don't know if that's why but it tangles your clothes up in knots. It has stretched a couple of my shirts out to where I can't wear them anymore.
Kathy, we understand the importance of a reliable washer. Allow us to help.<br /><br />Here is a guide for tips and tricks to prevent clothes from getting tangled. Please click on the embedded word.<br /><br />Laundry is tangled or wrinkled after washing<br />https://www.samsung.com/us/support/troubleshooting/TSG01218323/<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1151413615) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille
Wast Money
[This review was collected as part of a promotion.] This machine has a limited lifespan of only 3 years; after that, a new machine is needed because the repair costs would exceed the cost of a new one.
Hello, We want to inquire further about what occurs with the washer and would like to assist as soon as possible. We suggest contacting us via the options below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
Efficient and spacious washer
[This review was collected as part of a promotion.] This washer is great as it has a spacious tub. It has all the modern features but would have apprecited if I could add water softener too. Overall, impressed with its design and performance.
Crap machine
This worked for exactly one year and not even a month yet I went to wash my blankets last night for the first time and it would stop mid cycle and beep four times I was a Samsung fan but over time every time we buy appliances from this crap company of a company something goes wrong.
Hello, We understand the dismay of dealing with a washer that stops mid-cycle. Let us help. Here is a link to troubleshooting a washer that stops. The link includes another resource to check if the washer displays an error code. Washing machine stops unexpectedly: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-stops-unexpectedly You may also check page 45 of the user manual for other recommended actions when the washer stops. https://downloadcenter.samsung.com/content/UM/202504/20250408100621712/DC68-03850F-05_IB_WA3000A_EN_CFR_MES_250408_1.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150366696 to help our team pull up your information when you message us. Thank you. -Angelica
Too easily unbalanced.
I've had this washing machine for 4 years now. It was nice when I first got it, the laundry came out feeling really clean and the cycle didn't usually take super long. I learned pretty early on that it was a little picky about the loads being perfectly balanced but that usually wasn't a huge issue unless I was trying to wash a thicker blanket or more than like two towels. Fast forward to now, I'm married with 4 kids and 3 dogs so we are frequently having to wash bulkier loads and it has gotten to the point that if I can get a load completely through a cycle it takes around 24 hours, otherwise I end up holding it down while it spins or standing in front of it so I can turn the water off each time it tries to refill and then finally giving up and throwing items that are still very wet into the dryer to then go through that cycle multiple times. It is awful. It barely makes it through a half load of just my toddler's tiny clothes and right now I've got a pile of towels that it won't even start for. If you're single with mostly light laundry its fine but it is not for serious/heavy duty use. I am planning on switching to something a little less "technologically advanced" if we can't get this unbalancing act figured out.
Good day, We are committed to enhancing the performance of your washing machine. Let's get this taken care of. We suggest referring to the resources below to address the issue of unbalanced washing in your washer. Please click the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150743161 to help our team locate your information. Have a great day. -John
Beautiful Beast
[This review was collected as part of a promotion.] I’m completely impressed with this washer. It’s beautiful and quiet. But it takes on some big messes. And it can fit a full comforter no problem. With three boys and a little girl in my house you need to be tough. And this washer is for sure! I also like all the options for cleaning cycles. Very easy to use.
Such an upgrade!
[This review was collected as part of a promotion.] I am completely blown away by the upgrade this washer has been for my home. I went from a front load washer that was a hand-me-down and dirty from the start, to an impressive, quiet and high-performing washer from Samsung. I love the ease of getting the load started and choosing my cycle. There are seven general cycles, plus a self clean cycle that I have plans to run once a month. I tend to stick with “normal” or “delicates,” for the loads that have a lot of workout clothes that I don’t want jostled more than normal. Additionally, you have four temp settings, and four water level settings. Simple buttons for Power and Start/Pause allow you to get started easily, and the size of the inside is pretty amazing. I like the soft close top on the washer and how easily I can get clothes out after the spin cycle. This is a very easy washing machine to use and I can picture this lasting a long time in my house.
Great washer
[This review was collected as part of a promotion.] This washer is the best one I've had and I had a new, expensive one at my old place. It isn't oversized, but can fit large loads. It's simple, but has every option you need. I never needed nor used the complicated options for other washers. It looks sleek and high quality. The wash cycles are quiet and my toddler can sleep through the cycle signals because it's nice on the ears instead of a loud buzz. Easy to keep clean and cleans my clothes efficiently. I am very happy with this product!
Nice Machine Does the job
[This review was collected as part of a promotion.] I do like the machine non agitator. Do not lock the lock lid, but most likely due to some safety regulation. Does take longer to wash and average on the work clothes. Used to be nice to add stuff and chemicals as needed