Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator forMember photos









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In love!
[This review was collected as part of a promotion.] I am absolutely in love with this Samsung washer! It has a large capacity and that means less loads of laundry for me to wash throughout the week. It is pretty quick and quiet when washing. Has a lots of different settings and super easy to use. I personally use the normal wash cycle with warm water the most. I have also discovered it if it is to heavy loaded on one side it will stop and alert you to come find it instead of continuing and damaging itself. I love the soft close lid and the fact that it has a lock while washing. That way my child can't stop it mid wash! I also love that it sings me a song when it is finished washing.
Great Washer!
[This review was collected as part of a promotion.] This is a great washer I absolutely love it! It is very user friendly and has a lot of great features. I love that is has a large tub so I can wash more clothes at one time. It does a great job at cleaning heavily soiled clothes. My favorite features are the child lock, alarm when finished, and the self cleaning. The child lock is separate from the lid lock it has to be activated and alarms you when the washer is being messed with while activated. When your clothes are finished it plays a nice little tune to let you know the cycle is complete. After 20 loads of laundry it notifies you that the washer needs to be cleaned and you can run a cycle in the self cleaning mode!
Love this washer
[This review was collected as part of a promotion.] I was a bit skeptical about using a top loader where as in the past I’ve always used a front loader but I have to admit I am so impressed! This washer is far better then other brands I have used! I love all the options for washing your clothing including a setting for bedding and the soft close lid is a life saver when my children are helping with laundry. I am so impressed with how quiet this machine is and how quickly the cycles are done. I would like to mention that I am able to wash two large blankets or almost two full baskets of clothing at a time and this washer is super quiet! I love this washer and am so happy I decided to get it.
Simply the best!
[This review was collected as part of a promotion.] We recently purchased the new Samsung top load washer and are absolutely thrilled with both its features and performance- it's simply the best. We switched back to the top loading washer as we feel our clothes get cleaner, and we can better control the water levels. After using the washer for a few months, these are my top features: This top loader has 8 preset washing cycles. Pretty much a cycle for anything and everything! This washing machine is so straightforward that we haven't even opened the manual! The capacity is huge- 4.1 Cu. Ft. Because of this capacity, the clothes get cleaner. Plus, it's eliminated the need to run to the local laundromat when washing bedding. Double bonus! This washer has an extra water feature. With so many water saving appliances, it's hard to get enough water for a deep clean. But with this water feature there have been no more extra rinse cycles…. Finally- a washing machine that’s quiet. There are times when l run to check on the laundry and can't even tell if it's still running- that's how quiet it is! So grateful for this feature as laundry is often done when the kiddos are in bed. My last two favorite features are the soft close lid and self clean cycle. The lid is silent- no slamming noise and no pinched fingers, period. And the self clean cycle reminds you to clean the machine after 20 cycles have been run. It keeps our washing machine both looking brand new and smelling fresh. I love this machine! There is nothing that I would change and it makes me look forward to laundry day. I've already recommended to family and friends- it's that amazing!
Don’t buy!
terrible! Have had less than 3 years and it doesn’t spin out. Piece of junk.
Bailey, we understand the significance of a working washer in your home. Let's take care of this. Please refer to the link below to rectify your washer's concerns. For additional tips, click the hyperlinks and watch the instructional video (if available). Samsung washing machine does not spin at all (See steps B, C, and D): https://www.samsung.com/us/support/troubleshoot/TSG10003486/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150607112, to help our team locate your information when you message us. Have a great day. -John
Horrible washer always unbalanced
This washer is horrible. Always unbalances during washes and shakes really bad. You constantly have to arrange your clothes to get it to balance and wash properly . Samsung is not a good brand for appliances.
Hello Geee, Your feedback shows how important consistent performance and dependability are when using a washer for everyday laundry needs. Washers are designed to stabilize loads automatically, and when shaking or imbalance occurs, it’s often tied to how the unit is set up or how loads are distributed during cycles. Making sure the washer is level and that items are evenly placed inside the drum can help improve overall stability. This guide offers helpful steps to reduce shaking and improve stability during operation. https://www.samsung.com/us/support/troubleshoot/TSG10007111/ If the behavior continues after reviewing the guidance above, we can help take a closer look at the full details of your refrigerator and discuss available options moving forward. Please keep this reference number for your records: 1152489018. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care
PIECE OF JUNK
By far the worst washing machine ever made. Will not get through the spin cycle, just restarts the rinse cycle over and over and over….took a full 24 hours to finish one load. Shakes horribly and self clean is a joke…will off load dirt onto your clean load while washing. Trash machine for a trash company.
Hi there, We understand how you feel about your overall experience with the washing machine. Let us extend our help by providing the details you need for your washer. Here are links to help you with the washer that spins long and shakes too much. In order to finish the diagnostics, kindly click "No" at the end of every checkpoint. Please note that there are hyperlinks you can click and a video you can watch for additional information. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Samsung washing machine is shaking too much: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151339742) when you message us so our team can retrieve your information. Thank you. -Kimberly
NOTHING BUT TROUBLE
DO NOT MAKE THE SAME MISTAKE I MADE BY BUYING THIS JUNK. THESE THINGS ARE NOTHING BUT TROUBLE. THE BALANCE RODS HAVE TO BE REPLACED ALL THE TIME OR IT GOES OUT OF BALANCE. JUST 2 ADULTS IN HOUSEHOLD AND ITS A JOB JUST TO KEEP THIS THING GOING. IF YOU HAVE A FAMILY AVOID UNLESS YOU LIKE SPENDING MONEY ON BALANCE RODS ALL THE TIME.
Hi Robert, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
Dirty
Washer washes great but I’ve noticed that it flushes dirt residue/film out after loads. When a self wash cycle is ran it flows out all the debris into the washer drum.
Hello Adonis, We acknowledge the time you took to share your review of your Samsung washer, and we value the details you provided about its cycle behavior and tub maintenance. Residue or film appearing in the drum especially during or after a Self-Clean cycle can occur when built-up detergent, soil, or additives inside the washer loosen and flush out. Running additional Self Clean cycles back-to-back helps clear remaining buildup, and keeping the interior dry between washes can reduce residue. You can explore the full guide here: How to clean your Samsung washer https://www.samsung.com/us/support/answer/ANS10003197/ Please keep this reference number for your records: 1152250695. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care
Great
[This review was collected as part of a promotion.] Great product. Extremely quiet. Cleans great! Don't shake at all.