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Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator
4.1 out of 5 stars
stars142 ratings138 reviews
  1. 5 stars69% (98)
  2. 4 stars8% (11)
  3. 3 stars4% (6)
  4. 2 stars6% (8)
  5. 1 star13% (19)

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Showing 111-120 of 138 reviews
Sep 5, 2024
Soupy
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Bought the washer this year and I’m very happy with it. I like it because it’s wide enough with the middle tool that helps wash the clothes.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Aug 25, 2023
JamesH
5 out of 5 stars review

10/10 would recommend!

[This review was collected as part of a promotion.] I bought this washer and dryer and they are great! Although they don't look like anything fancy they really get the job done and they have so many settings to customize your wash and drying cycles!

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Dec 11, 2024
amk71
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I’replaced my old washer and dryer a month ago. Love how quiet it is. First Samsung appliance i have had. I will definitely buy Samsung in the future

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Jun 28, 2021
Christy
5 out of 5 stars review

Great value and machine

[This review was collected as part of a promotion.] I love my new Samsung washer. This is replacing a 20 year old basic washing machine. This washer has all the functionality I need without the large price.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Jan 22, 2024
samm
2 out of 5 stars review

End of cycle tune will drive you insane

I am in shock that you can't turn the annoying end of cycle tune off. It's needlessly long and irritating. You can't wash clothes at night because the end of the cycle will wake everyone up.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

Hi Sam, We want to let you know that we hear your concern and see your point about the alarm of the Samsung washer. One advantage of our washer's alarm at the end of the cycle is that it keeps us from forgetting that the laundry is finished, especially when we have a lot of household chores to complete. Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-72 67-864. ^Rainly

Dec 23, 2021
Lili
2 out of 5 stars review

Samsung washer

i am quite disappointed with this washer. it doesn't have a detergent compartment so you have to pour the detergent directly on your laundry risking staining your laundry. also it isn't quiet as advertised.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from samsungcare

I'm sorry to hear this. I wasn't able to locate any information stating it has a detergent department. There are other method to use detergent if you worried you will stain your clothes. You can try using Tide pods at the bottom of the drum. We will use this information to improve our products and services. Thank you for being a Samsung customer! ^Pat

May 8, 2025
i_hate_ts_69
1 out of 5 stars review

god awful

i hate this washer and dryer, dryer stops in the middle of drying so i wake up to sour clothes, the door lock on the washer takes ten years to unlock, they both suck so bad i hate them

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

Hello, We understand how you feel, dealing with a dryer that stopped spinning and a washer door that takes a long time to unlock. Let us help. Below is a link to troubleshooting the dryer that does not spin. It also includes other resources when the dryer has error codes or blinking lights, and a video you may watch from start to finish. Samsung dryer turns on but does not start or spin: https://www.samsung.com/us/support/troubleshooting/TSG01001987/ For further assistance with the washer door, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149094099) to help our team pull up your information when you message us. Thank you. -Angelica

Sep 18, 2023
ConsultingWRiter
1 out of 5 stars review

Died less than 2 years after purchase

Died in less than 2 years. I've had other washers from other brands that have lasted a lot longer. This was very upsetting. I've been told the washer clutch needs to be replaced. It'll cost me more than what the washer is worth.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from SEA Care

Good day, Sharing the washer's condition matters to us. Let's help you get the unit back on track. We would love to speak to you directly to get more information about your washer and have the unit inspected on our end. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146307259, to help our team pull up your information. Have a great day! ^Chrystel

Aug 31, 2024
Tomrheid
5 out of 5 stars review

Great machine and features

[This review was collected as part of a promotion.] We are very happy with the washer, and with the dryer that matches it. Both are easy to use with nice options. I Always recommend Samsung products.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Nov 2, 2021
Saintdog
2 out of 5 stars review

Meh

broke already within the year warranty. heard a breaking noise like the gear and metal hit the floor. if you own it, might just want to set preset mode to standard only.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from samsungcare

I know this must be frustrating to deal with. This sounds like something our engineers would need to take a look at. Please contact us by using the following links below. Thank you for your understanding. ^Pat Contact Us- 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143844099