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Customer reviews for Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 4.0 cu. ft. Top Load Washer with ActiveWave Agitator
4.1 out of 5 stars
stars142 ratings138 reviews
  1. 5 stars69% (98)
  2. 4 stars8% (11)
  3. 3 stars4% (6)
  4. 2 stars6% (8)
  5. 1 star13% (19)

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Showing 101-110 of 138 reviews
Oct 12, 2021
rayroc56
4 out of 5 stars review

Big Clean

[This review was collected as part of a promotion.] This washer is awesome in so many ways but the reason I love it is because of the amount of clothes you can do in a single load. You can wash several sheet sets and a blanket or two at the same time without the machine knocking around all crazy like a lot of machines do when you try to wash that much stuff at once. Most machines make a horrible buzzing noise to signal it has completed its cycle that's if it makes a noise at all but this plays a nice melody that isn't very loud but still able to be heard from another room. The only thing is that it has no smart features or the ability to had them via a smart adapter but even without them this still a very nice machine.

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Apr 23, 2021
PABuyer
1 out of 5 stars review

Was great until it broke.

i was really excited to get this washing machine. i had never owned one, i just had one at apartments i rented. i read reviews and was so happy to have a samsung washer. it worked great for two weeks until it started shaking and vibrating every time i would do laundry. sometimes it would just do a spin cycle then refill over and over. other times, the drum would hammer the sides like it was off balance. a tech came out and found that the pcb went bad. the washer is fixed, but i'm really disappointed with the quality and scared that i'm stuck with something that will break down again. also, they might have fixed the circuit board, but i'm still stuck with all the outward dents in the unit from the drum hammering the sides.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

I would be thinking the same thing if I noticed my washer shaking so much. We appreciate you bringing this to our attention. I'm happy the washer is fixed. If you noticed anything at all. We will be there to help if you need us. Just use the information below to start. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143244658

Dec 13, 2021
blondie14225
5 out of 5 stars review

very quite

[This review was collected as part of a promotion.] i just love this washer it is very quite and washes very well and the cloths come out very clean and fresh and not tangled up this is the best washer i have ever had and i love it it washes great it has very few features but i guess that is okay but i would want more feautres next time but it is okay for the price i paid for it but it is kind of small

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
May 16, 2021
HuskerTech
2 out of 5 stars review

Dumb Smart Machine

this washer has an end of cycle alarm that cannot be silenced, not good for sleeping family members. it spends way too much time trying to figure out what to do with the laundry rather than washing it. maybe 15% of the time it just sits there trying to analyze the wash. when i want hot water to wash and disinfect clothes for work i don’t need the washer to tell me that i should be using warm water. as others have observed, if you want hot water you have to turn off the cold water supply. unlike traditional agitators that twist back and forth to break down soil, the active agitator moves with the wash basket making it essentially useless. there is little if any traditional washer agitation. if you are washing lightly soiled or delicate clothes this washer will be perfect for you.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

This detailed review is the best way to gauge how our customers feel about our washers' features. We appreciate you being an important part of Samsung and would like to apologize for the frustration this has caused you. I realize some of these features can be an inconvenience for some. We have changed newer models with ways to turn off the sound for the washer. We are working on ways to improve the temperature change of the washer and the agitator. If the temperature is still not filling up with hot water, try taking a look at these troubleshooting steps in the link below. ^Pat https://www.youtube.com/watch?v=VqeR264Z4Mc

Dec 1, 2021
rackypop
5 out of 5 stars review

Silence again

[This review was collected as part of a promotion.] Our last wash machine was very old and make a lot of noise. This wash machine is near silence, I can’t hear it for the house, now I can watch the tv or speak for the phone when is running the wash machine. The clothes came very clean. The Self Clean feature will notify you every 20 wash cycles when it is time for a cleaning but, when you have 2 toddlers, that's almost every 2 weeks. I like a lot that have an eco warm option to save cost. Great size for family of 4

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
Jun 25, 2021
RobinA
5 out of 5 stars review

Love this Samsung Top Load Washer

[This review was collected as part of a promotion.] i recently purchased this 4.0 cu. ft. load washer and i am so pleased with it. i really needed a new washer since mine was probably over 20 yrs old. this machine does it all..it can wash a small load at a time or a full load. the settings give you so many alternatives so you can wash exactly what you need at a time. i like the bell sound when the load is finished. which is great because this washer is so quite you don' t even know when it is finished washing. i have only had the washer for about a month but so far it has performed well and i'm looking forward to it lasting as long as my previous washer did!!! #samsunglaundryinsiders

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Jul 26, 2021
Charliemae151
5 out of 5 stars review

Perfect upgrade

[This review was collected as part of a promotion.] I have been using my new Samsung quick load washer for a few weeks now and love it. It has a soft close lid for a quiet effect when loading and unloading the bin. The machine runs so quietly with each different setting. It plays a sweet tune when a load is finished that is Suttle but easy enough to hear. I love the size of the wash bin and find it so easy to load an entire comforter. The water level selection is easy to navigate and set for each load and it has multiple wash settings with different lengths of time including a quick wash! I use the normal wash frequently and my favorite feature is the deep fill button available on any loading! I love this washer and am proud of my decision to purchase! The exterior is beautiful and it is very easy to operate!

Review from The Insiders
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

Happy to hear this. We're glad you could upgrade to Samsung. ^Pat

Feb 19, 2024
Back to the drawing board
1 out of 5 stars review

Buyers Remorse

NO dispenser for fabric softener and the lid locks so when the rinse cycle comes on you have to be right there at the time to unlock the lid so you can add it. I've had it one day and I want to return it.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from SEA Care

Hello there, Thank you for your review. Rest assured that we are working to improve our products and services with the help of your reviews. We would love the opportunity to speak with you about your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146871483) to help our team pull up your information when you message us. Thank you. -Kimberly

Jun 28, 2021
YouMadBro
5 out of 5 stars review

Spacious

[This review was collected as part of a promotion.] I bought this a while back and it's been great quiet, bigger loads and it's not bulky like other dryers I've seen.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
Jul 8, 2022
TIM C
1 out of 5 stars review

Bad washer

this washer broken after 1 year 3 days and the samsung did not cover for repair and fix it. i feel so sad and will never buy any products of samsung again.

Review from Samsung US
Helpful?1F17BAYB5PXL13627515063
reply from Samsung Care

Hi TIM C We apologize for your experience with the 4.1 cu. Ft. Capacity Top Load Washer with Soft-Close Lid and 8 Washing Cycles in White was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review. Depending on the damage or the repairs needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/WA41A3000AW/A4 One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Five (5) years washing motor part (Part Only). Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144715635 Have a great day. ^Charles