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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.1 out of 5 stars
stars504 ratings492 reviews
  1. 5 stars65% (326)
  2. 4 stars12% (61)
  3. 3 stars5% (27)
  4. 2 stars5% (23)
  5. 1 star13% (67)

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Showing 51-60 of 492 reviews
Oct 28, 2025
geo1
5 out of 5 stars review

Cleans and balances well

[This review was collected as part of a promotion.] Very pleased with the performance of the washer .... it does a great job of cleaning and balancing the load.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Dec 22, 2025
Dr ANT
5 out of 5 stars review

Samsung Washer and Dryer

[This review was collected as part of a promotion.] Once the washer and dryer were able to get calibrated corrected everything started working smoothly.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Dec 19, 2025
Bige
5 out of 5 stars review

Great quality works amazing

[This review was collected as part of a promotion.] Nice and easy to use!!! Great options for any kind of wash you need to do. Great design and big capacity drum.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 29, 2025
Randy
5 out of 5 stars review

Another Great Samsung Product

[This review was collected as part of a promotion.] Washer is very user friendly. Its simplicity allows any of my household members to do their own laundry. Highly recommend!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Dec 18, 2025
Need2Clean
5 out of 5 stars review

Large capacity washer that cleans as intended!

[This review was collected as part of a promotion.] Large capacity washer with quiet operation! Very pleased with the wash cycles and the overall quality.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 21, 2025
Apopi
5 out of 5 stars review

Overall my top appliance and technology company

[This review was collected as part of a promotion.] This is my second set. Loved the first ones! Samsung offers plenty of features on both washers and dryers. I have found them to very reliable and user-friendly also. Clean and sleek design is very appealing.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 29, 2025
RC123
1 out of 5 stars review

Suspension issues

I didn’t pick this washer out it was part of the package when I bought my home 18 months ago. The washer is continuously off balance with a Ub error code. We rebalance the clothes and it takes 3-5 cycles for the washer to finish a load (this is hours of time wasted and gallons of water wasted). I have according to manufacturer suggestions and YouTube etc researched it thinking I was overloading the machine but I haven’t. It goes off balance regardless of load size. Now we found out it’s most likely suspension rod issues. So we have to either pay over $500 to have it repaired or do this ourselves (still costing approximately $320 for rods (cheaper ones are on Amazon but our repair man suggested only using factory parts because they last longer. Either way the washer is valued at $545 at my local lowes. So it looks like a engineering flaw is going to be a regular $300 maintenance repair issue until I buy a new washer (not going to be this one for sure)

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hi there, We strive to assist you whenever you need help with your washer. Let us help you out. To obtain a compatible and affordable recommendation for the part needed for your washer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number 1149790702 to help our team locate your information when you message us. Have a great day. -John

Jun 19, 2025
Nikita
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Great washer. As long as its on the right setting for the weight of the laundry it works perfect. Can get unbalanced if you put to much it in but other than that I love it. Sings a little happy song when its done washing as well

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 29, 2026
Lester
1 out of 5 stars review

Sorry, washer machine

This washer is only 14 months old I did not purchase the extended warranty and Samsung wouldn't fixed the problem which had two problems first problem would not ring out the water. The other problem was very unbalanced when it's been I would not purchase another Samsung. Everybody need to know about it very satisfied very. this is a fairly new washing machine. It shouldn't happen want me to pay $120 for labor $130 per travel. The watch itself only cost $450 in water on the last 30 days

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

We aim to ensure your washing machine functions at its best, Lester. Let's help you. To rectify the issues in your washer, please click the links and the hyperlinks for tips. Samsung washing machine will not drain: https://www.samsung.com/us/support/troubleshoot/TSG10007110/ Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151968781 so our team can pull up your information when you message us. Have a great day. -John

Jul 1, 2025
MaryO
1 out of 5 stars review

HORRIBLE

This has been the worst experience I've ever had with a washing machine. It's always off balance.🙄 It sounds like its going jump out the laundry room . We are so miserable. Please be ware!! Don't waste your money on this washing machine. I wouldn't even want it if it was free.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hi MaryO, I can't imagine the inconvenience this has caused you. Let us get the washer back on track. Check out the link below for steps to take with your washer that becomes unbalanced. To access the complete instructions, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149837709) when you message us so our team can retrieve your information. Thank you. -Kimberly