[This review was collected as part of a promotion.] Very pleased with the performance of the washer .... it does a great job of cleaning and balancing the load.

[This review was collected as part of a promotion.] Once the washer and dryer were able to get calibrated corrected everything started working smoothly.

[This review was collected as part of a promotion.] Nice and easy to use!!! Great options for any kind of wash you need to do. Great design and big capacity drum.

[This review was collected as part of a promotion.] Washer is very user friendly. Its simplicity allows any of my household members to do their own laundry. Highly recommend!

[This review was collected as part of a promotion.] Large capacity washer with quiet operation! Very pleased with the wash cycles and the overall quality.

[This review was collected as part of a promotion.] This is my second set. Loved the first ones! Samsung offers plenty of features on both washers and dryers. I have found them to very reliable and user-friendly also. Clean and sleek design is very appealing.

I didn’t pick this washer out it was part of the package when I bought my home 18 months ago. The washer is continuously off balance with a Ub error code. We rebalance the clothes and it takes 3-5 cycles for the washer to finish a load (this is hours of time wasted and gallons of water wasted). I have according to manufacturer suggestions and YouTube etc researched it thinking I was overloading the machine but I haven’t. It goes off balance regardless of load size. Now we found out it’s most likely suspension rod issues. So we have to either pay over $500 to have it repaired or do this ourselves (still costing approximately $320 for rods (cheaper ones are on Amazon but our repair man suggested only using factory parts because they last longer. Either way the washer is valued at $545 at my local lowes. So it looks like a engineering flaw is going to be a regular $300 maintenance repair issue until I buy a new washer (not going to be this one for sure)

[This review was collected as part of a promotion.] Great washer. As long as its on the right setting for the weight of the laundry it works perfect. Can get unbalanced if you put to much it in but other than that I love it. Sings a little happy song when its done washing as well

This washer is only 14 months old I did not purchase the extended warranty and Samsung wouldn't fixed the problem which had two problems first problem would not ring out the water. The other problem was very unbalanced when it's been I would not purchase another Samsung. Everybody need to know about it very satisfied very. this is a fairly new washing machine. It shouldn't happen want me to pay $120 for labor $130 per travel. The watch itself only cost $450 in water on the last 30 days

This has been the worst experience I've ever had with a washing machine. It's always off balance.🙄 It sounds like its going jump out the laundry room . We are so miserable. Please be ware!! Don't waste your money on this washing machine. I wouldn't even want it if it was free.