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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.1 out of 5 stars
stars521 ratings509 reviews
  1. 5 stars65% (340)
  2. 4 stars12% (62)
  3. 3 stars5% (27)
  4. 2 stars4% (23)
  5. 1 star13% (69)

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Showing 1-10 of 509 reviews
Jan 5, 2021
nnt
5 out of 5 stars review

Verified Purchase

The best order and delivery process ever

Delivered earlier than I was expecting despite of the busiest holiday season. And delivery people took care of everything well. The price is way cheaper than the other home improvement stores around our home. The other sells about $50 more for the unit and have to pay extra for water lines and old machine removal. Sams included free delivery, installation, accessories, and removing the old unit. Had no idea about that and I will forever buy from Sams Club in the future.

Helpful?5E3Z4PBCH63R13627515021
Dec 9, 2025
Bruce
5 out of 5 stars review

Verified Purchase

Easy to use and very solid.

This washer is a workhorse, my wife loves it. It is quiet and it spins the clothes until they only need light drying. When it finishes it plays a delightful little jingle to let us know it is done. Love it!

Review from walmart.com
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Dec 3, 2023
Brenda Kay
5 out of 5 stars review

Verified Purchase

Great value

Excellent value. Huge tub is a bit of a stretch to reach the bottom items if youre short stature. Works perfrctly!

Helpful?5E3Z4PBCH63R13627515021
Mar 26, 2021
Samaria Laxey
5 out of 5 stars review

Verified Purchase

Works well. This is a great duo.

Dryer dries really well washer Works well. This is a great duo. The two together get my clothes really clean and really dry and I couldn’t be happier. Happy with my purchase

Helpful?5E3Z4PBCH63R13627515021
May 21, 2026
MarkHalf
5 out of 5 stars review

Our 1 year old Samsung washer has been great.

[This review was collected as part of a promotion.] Our 1 year old Samsung washer has been great. We do a lot of loads, at least one a day. Settings are good and it's easy to understand the settings.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 20, 2026
Halsmo
5 out of 5 stars review

Great overall machine.

[This review was collected as part of a promotion.] So far so good. I hold off on quick reviews because of ample time with product, but this item has proformed very well. No problems or stoppage besides unbalance clothing distribution. Easily adjusted. Great so far.

Review from Samsung US
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May 10, 2026
Amber
2 out of 5 stars review

Not a fan. Clothes too hot, wet, and wash too long

The clothes are burning hot even on Eco warm which is only one step above the coldest temp. And they are also still wetter than they should be which causes our entire laundry room to be damp. We feared getting mold. also be aware that there is no delay wash setting. It also default starts a normal load at an hour and 13 mins on warm in extra high water. It only increases with cooler temps. Kinda long to me. Can't see how extra long time at high temps, and extra wet could be energy efficient.

Helpful?5E3Z4PBCH63R13627515021
May 25, 2026
Katherine
1 out of 5 stars review

Defective

Samsung needs to issue a recall for these washers. The number of videos and complaints online is proof that this model does not work properly. The washer does not finish cycles, stops randomly for more than 10 minutes, and sometimes the water does not drain correctly. No matter how carefully you balance or sort the clothes, there is always some kind of issue with the washer. Model: WA45T3200AW/A4 Serial: 0HPM5DDY727847W Trying to get support is also extremely frustrating. The website constantly blocks you from requesting help by repeatedly asking you to sign in after clicking Live Chat, Support appliance type, and other buttons, only to be told to sign in again.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hello Katherine, We can see why consistent performance and dependable operation are important factors in building confidence over time. Washers are designed with built‑in safeguards that may pause or stop cycles when conditions such as drainage flow, load balance, or power stability fall outside expected ranges, helping support consistent operation and protect both the appliance and the load. This guide provides troubleshooting steps for drainage-related performance. https://www.samsung.com/us/support/troubleshoot/TSG10007110/ This guide provides troubleshooting steps for cycle interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10007300/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152546242. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Aug 15, 2025
Keith
1 out of 5 stars review

Hot water doesn't completely shut off

Hot water doesn't completely shut off. If you don't shut off the water supply during the spin cycle, your clothes will be wet, and you'll need to run the spin cycle again. I've been dealing with Samsung Service for almost 2 months now, and it's one run around after another. Now they're saying they're going to send me a refund check because no service is available. I guess we'll see. Very frustrating.

Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hello Keith,<br /><br />We understand that your experience with the washer has been less than ideal. Should you need any updates or further help with your refund offer, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us <br />4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)<br /><br />Please provide us with this reference number (1150546982) when you message us so our team can retrieve your information.<br /><br />Thank you.<br /><br />-Kimberly

May 20, 2026
Rafy
1 out of 5 stars review

Does not clean stains and makes white yellow.

[This review was collected as part of a promotion.] Without an agitator it has not cleaned my white clothes since day 1. I have had this machine almost 5 months and wish I could upgrade. I bought a 5 year warranty thinking it was smart but now i regret.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hi Rafy, We understand how important it is to have a reliable washer, especially for keeping white clothes clean, and how valuable it is to have warranty coverage for peace of mind. Getting the best cleaning results often comes down to how the washer is used. Our guide can help you adjust settings and habits to get your clothes as fresh and clean as possible. You can explore the guide below: https://www.samsung.com/us/support/troubleshoot/TSG10007402/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152522527 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care