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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
653 ratings641 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (78)

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Showing 11-20 of 641 reviews
Jun 25, 2026
Charlee
1 out of 5 stars review

Worst piece of machinery ever invented!

Would give zero stars if possible. Can't do a simple wash (two bath towels) without going berserk. Would literally thrash and crash so loud as if it were the apocalypse. Would always get the UB error, rearrange the two towels a dozen times. An entire 8 hrs would go by before it finally tires out and decides to rinse. Would take it out and smash it with a bat if possible.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hi Charlee, we appreciate the insight you've provided regarding your washer. Thank you for bringing this to our attention, and we're happy to help. We've included the guide below with steps to help improve your washer's performance: https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code If you need further assistance, we're just a call or message away. Jeffrey Samsung Care

Jul 19, 2026
Deejoe
5 out of 5 stars review

Clothes are whiter & brighter

Love my new washer. Clothes are cleaner. No more unbalanced load banging around. Love the agitator had the Samsung impeller before. Glad I chose the same machine but with the agitator. And much more water to rinse properly. Old machine hardly had any water in it I think that made a big difference. It’s quiet, I wish I knew how to make the end chimes louder

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 30, 2026
Rick
5 out of 5 stars review

Outstanding washer

[This review was collected as part of a promotion.] Size of load capacity is wonderful and having the impelleris very nice, it does a fantastic job of cleaning, the low noise while running is so much better than our previous two other washers. The auto washer clean cycle is a nice feature, the anti vibration feature works great I like all the aspects of this washer and the price was a great bargain.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 10, 2026
Imrelaxing
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I love this washer, my previous washer would always go off balance and it stressed me out to do laundry. This one is quiet, I can relax when I do laundry. My old washer also had the sensing water level but it seemed like it didn't put enough water to clean the clothes. This one is great on the water levels and my clothes get clean.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 25, 2026
Katherine
1 out of 5 stars review

Defective

Samsung needs to issue a recall for these washers. The number of videos and complaints online is proof that this model does not work properly. The washer does not finish cycles, stops randomly for more than 10 minutes, and sometimes the water does not drain correctly. No matter how carefully you balance or sort the clothes, there is always some kind of issue with the washer. Model: WA45T3200AW/A4 Serial: 0HPM5DDY727847W Trying to get support is also extremely frustrating. The website constantly blocks you from requesting help by repeatedly asking you to sign in after clicking Live Chat, Support appliance type, and other buttons, only to be told to sign in again.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hello Katherine, We can see why consistent performance and dependable operation are important factors in building confidence over time. Washers are designed with built‑in safeguards that may pause or stop cycles when conditions such as drainage flow, load balance, or power stability fall outside expected ranges, helping support consistent operation and protect both the appliance and the load. This guide provides troubleshooting steps for drainage-related performance. https://www.samsung.com/us/support/troubleshoot/TSG10007110/ This guide provides troubleshooting steps for cycle interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10007300/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152546242. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jun 9, 2026
AlRt
4 out of 5 stars review

Wash

[This review was collected as part of a promotion.] The capacity in this washer helps run loads at the max but still provide the cleaning needed for my clothes to come out nice and clean. Not much noise when running the machine , while providing a gentleness with minimal vibration in the area my washer is stored.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 10, 2026
Hayybayy
5 out of 5 stars review

Solid Purchase!

[This review was collected as part of a promotion.] I can honestly say it’s one of the best appliance purchases I’ve ever made. From the moment I unboxed it, I could tell this wasn’t your average washing machine. The sleek, modern design looks fantastic in my laundry room, and the build quality feels premium and solid. But looks are one thing, performance is where this machine truly shines.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 9, 2026
Cupofcheer
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This washer is fantastic. As a mom of two littles I need something that works daily and clean effectively. That is exactly what I got here. It’s perfect size for not just a family of four but also blankets and all types of bedding. And not just just it clean well but it is also quiet with very little vibration if any at all. Plus the price was perfect!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 14, 2026
GENJ
3 out of 5 stars review

Too loud.

Bought for a new home after having in another home. Cleans well. Usually just run on normal cycle with warm wash on auto water level selected. The washer is now on the main living area. It was in the basement in our previous home. 3 stars because it is very loud especially the drain cycle. The pump is obnoxiously loud and vibrates. Also seems to run dry for too long. I wouldn't recommend this unit because of this.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hi GENJ, We understand how sound levels can stand out more when your washer is part of your main living space. Samsung washers are designed for smooth operation, and many sounds are part of normal use or can be easily adjusted for an even better experience. You can explore helpful guidance here: https://www.samsung.com/us/support/troubleshoot/TSG10007169/ Your washer adjusts during cycles, and keeping it level with evenly balanced loads helps maintain smooth and steady operation. Please check the link below for more information: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152498560) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Mar 26, 2026
Checkmate
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I love my Samsung washer! It’s very quiet, cleans clothes thoroughly, and has a lot of useful settings. The design is modern and fits perfectly in my space. I also appreciate how energy-efficient it seems. Definitely worth the purchase!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021