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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
653 ratings641 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (78)

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Showing 31-40 of 641 reviews
Jun 21, 2026
Janet
5 out of 5 stars review

Samsung 4.4 Cu. Ft. Top Load Washer with Agitator

[This review was collected as part of a promotion.] The washing machine works well and is powerful. Our clothes are clean. I like being able to adjust water level and the choices for type of load work well for us. Happy with this purchase.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 9, 2026
Aries
5 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] The washer is quiet I forget it’s on until it starts singing lol. Laundry comes out clean no issues no destroyed items. I’m happy with my purchase.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Feb 5, 2026
Thejigisup
2 out of 5 stars review

Buy the warranty

The machine is a little over two years old and now has issues with water not turning off and continuing to run. The machine worked well up until then. If you choose to buy this washer buy the warranty because I don’t think this machine is made to last.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hello there, We understand the importance of a reliable washer. Allow us to help. If the washer continues to fill with water, please turn off the water valves and click the link to request service. Request Service Visit https://www.samsung.com/us/support/service/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152047213) to help our team pull up your information. Have a great day. ^Camille

Mar 11, 2026
Ltip
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love that you can wash a very small load or a large load in it. It is a wonderful machine it does a great job of cleaning the clothes. It very quiet and vibrates very little when it is running. I would recommend it to anyone. I also like that it plays music to let me know that my clothes are through washing.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 6, 2024
EP
1 out of 5 stars review

Horrible

I have had this washer less than 3 years and already replaces suspension rods to heavy duty rods. Within a month, same thing. Very loud, unbalanced, moves around, very disappointed. The washer is large but you cannot fill it anywhere near 3/4 full or it will never wash completely. Cannot wash a load of clothes together (underwear, shirts, sweats). If the garments are different weights like a sweatshirt in with underwear and tshirts or it wull become unbalanced every time. I cannot tell you how many times i have had to remove sweatshirts or sweatpants, spin, remove from washer and spin the sweats by themselves. No use in having high capacity when you have to constantly break down every load. Buyer beware!

Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hello there,<br /><br />We understand how this affects your laundry routine. Let&#39;s share some tips for getting the washer to perform well. <br /><br />If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. There are embedded links; kindly visit them. <br /><br />Samsung washing machine spins poorly<br />https://www.samsung.com/us/support/troubleshoot/TSG10003485/<br /><br />Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included. <br /><br />Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ <br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1147586672) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille

Mar 15, 2026
ds1527
5 out of 5 stars review

Great washer at a great price.

[This review was collected as part of a promotion.] I have been a long-time fan of Samsung products. When I needed a new washer, it was a no brainer to get a Samsung. I was pleasantly surprised that this model was available at the price listed. The capacity is huge with a deep tub, and it has all the features that I wanted. My clothes are well cleaned and the operation is quiet. I ended up getting a second one for a rental property as well. Definitely recommended.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Mar 11, 2026
Michael
5 out of 5 stars review

Decent Washer So Far

[This review was collected as part of a promotion.] Good for the price. Nice capacity and seems to do a better job handling uneven loads than my previous Samsung washer. I like the ability to control the water level. Happy so far in my first 3 months of ownership.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Mar 10, 2026
Tarnell
5 out of 5 stars review

Tarnell

[This review was collected as part of a promotion.] Our previous washing machine as a front load. We didn't like that design, especially since our laundry room is very narrow. When this washer was ordered, I thought I was getting an agitator-style washer but it turned out to be an impeller model. After using it for the past 6 months, I'm very happy with it. Loads do take longer to wash but clothes come out just as clean and most likely with less long-term damage. My only complaint is that the tone played at end of cycle cannot be disabled or changed.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Dec 19, 2025
lil chano
5 out of 5 stars review

Great for family of 4

[This review was collected as part of a promotion.] This washer has been great so far. It cleans clothes thoroughly, runs quietly, and has plenty of cycle options for different loads. I like how efficient it is with water while still getting tough stains out. The drum is a good size, and even larger loads come out evenly washed. Setup was straightforward and it’s been reliable with no issues. Overall, very satisfied with the performance and value.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 8, 2024
Frustrated
1 out of 5 stars review

Set up is free, but not done correctly..

Sams free delivery and installation are terrible. Delivery person did not speak english as far as I could tell. Said hello then nothing but grunts and smiles. No instruction manual came with the washing machine. He did not level the washing machine either. I asked him to but recieved only a smile and grunt. Try to call someone to get problems handled good luck, have talked to 2 different reps that can do nothing, except keep me on the phone for an hour.

Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hello there,We understand the frustration you experienced if your washer was not level and the overall customer care experience you had with the delivery team. Allow us to help.Please see pages 24 to 25 under the "STEP 4 Leveling your washer" section of the manual for more details.Manualhttps://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdfHere at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy.However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.To better assist you with your concern about providing feedback on the delivery team, don't hesitate to get in touch with our Sam's Club Customer Service department at 1-800-749-5367, Mon - Fri 8:00 am - 11:00 pm EST, Sat 9:00 am - 9:00 pm EST, Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store to answer your specific inquiry about the delivery.Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/Samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number (1147586584) to help our team pull up your information.Have a great day.^Camille