I've had this washer for about 4 years. It is the biggest piece of junk that I have ever dealt with. From day one, I have constantly had issues with the load out of balance so it errors out. The worst part is when you get this error, the cycle starts all over again, creating more water and electricity usage! I can't even wash my towels or bedding without the machine not being able to balance out enough to spin. And, even though I am not washing heavy items, I still use the Heavy Duty or Bedding/Waterproof cycle and get the same result. Every single time, I have to rearrange the load and hold the washer in place or sit on it, just so it doesn't go off balance again - and sometimes THAT doesn't even work! Just today, I tried to wash one large towel and a super light blanket and it errored out 3 times, leaving me no choice but to pull the towels out literally soaking wet and put them in the dryer. If you scroll down to the review by tddrakur, you'll see this person has the same exact issue. Bye bye Samsung...

My washer is extra loud on spin cycle, bearing has worn out. Machine is only 3 years old. Repairmen told me that the suspension rods were bad but that didn't fix the problem. I'll never get a Samsung appliance again. A three year old machine shouldn't need bearings.

[This review was collected as part of a promotion.] This washer has been great so far. It cleans clothes thoroughly, runs quietly, and has plenty of cycle options for different loads. I like how efficient it is with water while still getting tough stains out. The drum is a good size, and even larger loads come out evenly washed. Setup was straightforward and it's been reliable with no issues. Overall, very satisfied with the performance and value.

[This review was collected as part of a promotion.] I'm happy to be back to using a top load washer. My front load was mostly a nightmare with the only benefit being you could place a countertop on them. The ease of this top load far outweighs that benefit. It can be a bit loud but it's fine, no agitator means my comforters fit nicely

[This review was collected as part of a promotion.] Capacity in this Washer is super comparing to the one i had before i can now wash my comforter without worrying i have to go to the cleaners the fact that the agitator is not in it is so easier to put more clothes in that a plus Samsung you got something going for you the design is great i love the look and the performance is tops

To clarify, this review is not for the appliance itself but for the customer service that I have received, or the lack of it. I called Sam's Club support line and during the call the representative hung up on me and never called me back. The reason for my call was that the third party that does delivery notify me that they can deliver later than what the estimated date was when I purchase the items, and that I was counting on. Had to jump through multiple calls and be transferred back and forth to never get anywhere and get any kind of answer. I'm concerned with this purchase, and especially with the long-term warranty that I purchased for all three items, if this is how the start looks like.

[This review was collected as part of a promotion.] This Samsung washer is just great. It is quite, it does not twist my clothes and it is easy to operate. I like that a two-year warranty was offered for free at the time of my purchase. I would highly recommend this Samsung Washing machine.

Sams free delivery and installation are terrible. Delivery person did not speak english as far as I could tell. Said hello then nothing but grunts and smiles. No instruction manual came with the washing machine. He did not level the washing machine either. I asked him to but recieved only a smile and grunt. Try to call someone to get problems handled good luck, have talked to 2 different reps that can do nothing, except keep me on the phone for an hour.

[This review was collected as part of a promotion.] Samsung makes great laundry machines. This washer is a decent size and works great without being too noisy. For the price, I am very happy.

[This review was collected as part of a promotion.] Great washer! Love its capacity, cleaning power and ease of use. It's very quiet and efficient. Plus it doesn't vibrate too much.