Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
653 ratings641 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (78)

Member photos

  • +167 images
Sort by |
Showing 41-50 of 641 reviews
Feb 19, 2026
RickS
5 out of 5 stars review

Excellent washer!

[This review was collected as part of a promotion.] This by far is the best washer I've ever owned. Cleans extremely well and is very quiet even during the spin cycle! Samsun did very well with this washer. No digital buttons and simple to work with!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Mar 4, 2026
Fantasia
3 out of 5 stars review

Noisy yet Clean

Don't let the "Vibration Reduction Technology+ Quiet Anytime" fool you; this washer is noisy! For the price, it does the job. Be aware that it sounds like bolts and nails swishing around in there. The clothes did come out clean, which is basically all I need it for.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Hi Fantasia, We appreciate you sharing your thoughts about your washer, and we value the details you mentioned about the sound during operation and how well it handled your laundry needs. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most like what your washer is making, even if it isn't a perfect match. Please refer to the link below for further guidance. • https://www.samsung.com/us/support/troubleshoot/TSG10007169/ If issue persists, don’t hesitate to contact us via: • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/i/flow/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We kindly ask that you provide this reference number (1152204201) when you reach out to us, so our team can quickly retrieve your information. Samsung truly values your business, and we appreciate you taking the time to share your feedback with us! Christian Samsung Care

Mar 11, 2026
Geno
4 out of 5 stars review

Great features to have

[This review was collected as part of a promotion.] Love the size of the drum - can wash a large load with no problem The clean light tells you when it is time to do a drum clean The washer is not as quiet as I thought it would be but it is not too annoying

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Mar 10, 2026
FG RG
3 out of 5 stars review

Basic Washer

[This review was collected as part of a promotion.] Basic washer without all the bells and whistles. The best thing about this appliance is the price. The not so good is that clothes don’t seem to dry well in the spin cycle. When the cycle is complete clothes still seem very wet. This is unlike the results i had with my previous washer.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

'Hi FG RG, We acknowledge the time you took to share your review of your Samsung washer, and we value the information you provided about spin performance. For washers that leave clothes wetter than expected after a cycle, adjusting a few settings can often help improve extraction: 1.Ensure the Spin Level is set to High or Extra High (if available on your model). 2.Avoid mixed or unbalanced loads, items of very different weight can limit spinning efficiency. 3.Verify the washer is level, as an uneven machine reduces spin power. You may also review Samsung’s troubleshooting steps here: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ If the issue continues even after these steps, our support team can take a closer look at your unit. Please reach out to us using one of the options below and include reference number 1152249245 so we can quickly locate your details: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Jan 29, 2026
Lester
1 out of 5 stars review

Sorry, washer machine

This washer is only 14 months old I did not purchase the extended warranty and Samsung wouldn’t fixed the problem which had two problems first problem would not ring out the water. The other problem was very unbalanced when it’s been I would not purchase another Samsung. Everybody need to know about it very satisfied very. this is a fairly new washing machine. It shouldn’t happen want me to pay $120 for labor $130 per travel. The watch itself only cost $450 in water on the last 30 days

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

We aim to ensure your washing machine functions at its best, Lester. Let's help you. To rectify the issues in your washer, please click the links and the hyperlinks for tips. Samsung washing machine will not drain: https://www.samsung.com/us/support/troubleshoot/TSG10007110/ Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151968781 so our team can pull up your information when you message us. Have a great day. -John

Dec 19, 2025
JerryVee
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] We needed a new washer and dryer set so we decided to get another Samsung product. The set arrived at our home and we're set up without incident. The washer has the tub with agitator in it. I prefer this over the front loader and also the agitator in the tub cleans better than without one. Im very happy with my new purchase and also bought the warranty, just in case. I would definitely recommend this washer and I would buy it again if I needed to.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 13, 2026
Marva
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] Capacity in this Washer is super comparing to the one i had before i can now wash my comforter without worrying i have to go to the cleaners the fact that the agitator is not in it is so easier to put more clothes in that a plus Samsung you got something going for you the design is great i love the look and the performance is tops

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 30, 2025
Bobby
1 out of 5 stars review

Disappointing service

To clarify, this review is not for the appliance itself but for the customer service that I have received, or the lack of it. I called Sam's Club support line and during the call the representative hung up on me and never called me back. The reason for my call was that the third party that does delivery notify me that they can deliver later than what the estimated date was when I purchase the items, and that I was counting on. Had to jump through multiple calls and be transferred back and forth to never get anywhere and get any kind of answer. I'm concerned with this purchase, and especially with the long-term warranty that I purchased for all three items, if this is how the start looks like.

Helpful?5E3Z4PBCH63R13627515021
reply from Samsung

Dear Valued Sam's Club Client, We're saddened that you had to go through all of these. To better assist you, please contact Sam's Club Customer Service Department at 1-800-749-5367 / Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry.Have a great day!Chrystel

Jan 24, 2026
KamM
5 out of 5 stars review

Happy with my choice!

[This review was collected as part of a promotion.] I looked at all the reviews for the many washing machines within my budget. I wanted a top loading machine with an agitator, like the very first one I had. I was not happy with my front loading one and the constant collection of mildew around the rim. This one had good ratings and a good price so I took a chance. I am very happy with the machine. It cleans well and the adjustable controls are not complicated. I have had in about

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 20, 2026
CareBear
5 out of 5 stars review

Love my washer

[This review was collected as part of a promotion.] Works great no issues yet. It’s not to loud plenty of pace for big loads. Washes my clothes clean like it’s suppose to better than my last washer.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021