We understand the significance of having a quiet and correctly operating appliance, Brother Bill. Let us help with your Samsung washer. Samsung washers are generally very quiet, and most noises are either standard or can be easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in these guides that is most similar to what your washer is making, even if it could be a better match. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw You may also refer to page 48 of the user manual for other solutions when the washer makes noise. https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145439410) to help our team pull up your information when you message us. Thank you! -Angelica

Hi there, Keeping your clothes clean after every cycle is important in having presentable clothes. Let's get the information you need to ensure your washer provides the best results. The link below will guide you on how to make sure your clothes are clean after every cycle and provide you with more instructions as you check the hyperlinks. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146793564) to help our team pull up your information when you message us. Have a great day, -Ernest-

Hello there, We are glad to assist. Let's get your washer up and running! Here are some of our helpful links to make sure that your washer is working correctly. Loading your washer in your manual on page 28. The washer stops mid-cycle in your manual on page 48. Calibrate your washer in your manual on page 27. Manual link: https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Periodically performing this task only takes a few minutes. Before calibrating your washing machine, ensure it's nice, secure, and positioned where you want it. Install a Samsung washing machine in your home / Calibrate your washing machine: https://www.samsung.com/us/support/answer/ANS00051342/ Please watch this video; it will guide you on how load your washer; start and end it from (0:59 Use the appropriate cycle type - 3:02 Guidelines for load sizes) How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo Should you need further assistance, Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145757062) to help our team pull up your information. Have a great day, -Ernest-