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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
689 ratings677 reviews
  1. 5 stars68% (468)
  2. 4 stars11% (76)
  3. 3 stars5% (33)
  4. 2 stars4% (25)
  5. 1 star13% (87)

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Showing 361-370 of 677 reviews
Aug 12, 2022
Reviewer name: Hidrix
5 out of 5 stars
5 out of 5 stars review

very good impression is great

[This review was collected as part of a promotion.] ,I keep my clothes very clean, the white that my husband uses at work he washes very well, and my little son's clothes do not damage them something that I liked was the washing time in a large load its time is a little more than an hour before it lasted almost 2 hours in a single load and with few clothes, the placement of liquid soap and fabric softener is much better since finishing washing leaves it clean without residues is something very favorable the sound when washing is very little that is a good point in its favor, with the rest I am happy.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Oct 15, 2023
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Love

I've owned this Active Wave washer for 6 months. It is slightly on the noisy side but I am used to it now so it no longer bothers me. As far as washing clothes, it is the best washer I have ever owned ! My previous washer was a Samsung front loader I had for 10 years. Still in great condition, I gave it to my daughter. This washer is perfect for me. Everything is clean... smells great... and is gentle on my clothes. Nothing has ever came out knotted up. I recommend this washer to everyone.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 29, 2024
Reviewer name: Not happy
1 out of 5 stars
1 out of 5 stars review

Only good for 3 years

After exactly 3 years I can't use the washer. It will not complete the spin cycle. Shakes so bad and the drum has dropped significantly. I had the suspension rods replaced, but did not fix the problem. I am a grandmother raising 2 grandsons, 1 with special needs. I can not put more money into it and I can not get a new washer. This has kept me up at night and brings me to tears. A washer should last more than 3 years! I bought a new set just for the reason it would last longer. But here I am, no washer!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Hi there, We can feel the frustration you have with this washer. We are here to help you in any way we can. We recommend checking the resources below for steps to take when the washer is shaking. Please watch the video and kindly click on the embedded words for more details. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147189469), and it will help our team pull up your information. ^Rodel

Jul 13, 2021
Reviewer name: AppStateKate
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use.

[This review was collected as part of a promotion.] This washer is great. I love the various temperature and water settings, the eco-friendly water level detection, and the quiet running of the machine. And while this may seem silly, I love being able to watch the water fill the barrel through the lid.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 2, 2023
Reviewer name: RachaelJ
5 out of 5 stars
5 out of 5 stars review

Love my Samsung washer 😃

[This review was collected as part of a promotion.] This washer is awesome! Handles large heavy duty loads, I love not having the middle agitator makes so much more room! Cleans my kids dirty stinky clothes so good! Does not use a lot of electricity!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jul 11, 2024
Reviewer name: Jelowery
5 out of 5 stars
5 out of 5 stars review

surprised but happy

[This review was collected as part of a promotion.] Washes great I was a little reserved when we purchased due to only using front loaders for the past 20+ years. Boy I was wrong it does the job a little louder than our front loader but it does the job

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Aug 3, 2024
Reviewer name: Adrian26028
3 out of 5 stars
3 out of 5 stars review

Decent washer

(This review was collected as part of a promotion.) The active water jet it nice, but only does cold water. The washer is massive a lot of capacity, but doesn’t really clean very well. Without a centre actually agitation if you use 3/4 of the washer your clothes won’t be very clean. Finishing cleaning noise is the most annoying thing in the world also.

Review from Caddle
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jan 5, 2025
Reviewer name: crmarvin
2 out of 5 stars
2 out of 5 stars review

Short lifespan - avoid if possible

I bought this less than 4 years ago, and it has started making an awful grinding noise whenever the drum spins. Sounds like there is failing bearing. It is so loud, that even with it behind a door, and on the other side of the house, it is deafening. Samsungs official support pages all assume any unpleasant sounds are because you installed it wrong, and as such there is no guidance on how to figure out which bearing is bad or how to replace it. Washer worked fine until recently, but this is less than a year after the 3 year extended service contract expired. Talk about planned obsolescence.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

A washer is one of the household's most relied appliances, crmarvin. Let's ensure your unit is in tip-top condition. The link below will help you address the noise from the washer. You can learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148087126) to help our team pull up your information when you message us. Have a great day. -Ernest-

May 22, 2023
Reviewer name: LosNinja
5 out of 5 stars
5 out of 5 stars review

very quiet

[This review was collected as part of a promotion.] I bought this model to replace my washer which I had a very long time. So far, I am impressed by not just how efficiently it cleans, but how quietly it performs. I can make a phone call without being interrupted by the sound of it washing. Truly a dream come true.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 17, 2023
Reviewer name: Shushu
5 out of 5 stars
5 out of 5 stars review

My first samsung washer

[This review was collected as part of a promotion.] I bought this after going through a headache with whirlpool and their extended warranty mess. I have to say I'm impressed with the options and features this washer has. It receives alot of use and is more than capable of handling any load of clothes I put in. I highly recommend this washer for the price.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021