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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
689 ratings677 reviews
  1. 5 stars68% (468)
  2. 4 stars11% (76)
  3. 3 stars5% (33)
  4. 2 stars4% (25)
  5. 1 star13% (87)

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Showing 351-360 of 677 reviews
Oct 29, 2021
Reviewer name: Cisco
2 out of 5 stars
2 out of 5 stars review

Decent but annoying machine

washer and matching dryer plays super annoying music at the end of the cycle i understand that some people may like this but obviously samsung knows that others do not because it can be muted on their more expensive machines. had i known about the music i would've bought a different brand now i have to go through the time and effort to return these and get something different

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from samsungcare

Thank you for sharing your feedback with us regarding your washing machine. I understand you are not happy with one of the features of the washer. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. ^Pat

Jan 23, 2025
Reviewer name: Deb5
5 out of 5 stars
5 out of 5 stars review

Switched from a front loader

[This review was collected as part of a promotion.] I’ve had the washer a little over a month. So far, no complaints. It’s large enough to wash a king size comforter. It has a waterproof cycle which is nice for mattress pads and raincoats. Easy to use and cleans my clothes.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 26, 2023
Reviewer name: Jimbo
1 out of 5 stars
1 out of 5 stars review

Absolute junk

i have this model washer, a samsung dryer snd a samsung gas stove. they are absolute junk.between the 3 appliances ive spentabout $700 in the past 2 years in repairs.just had the service guy tell me the washer isnt worth reparing this time as part cost is approx $250.these sppluances are less than 5 years old.i will never purchase a ssmsung profuct of any kind in the future

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Customer Care

Hello Jimbo, We would love to discuss your washer as you have been a loyal customer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145837455, to help our team pull up your information when you message us. Have a great day. -John

Dec 1, 2020
Reviewer name: Jessie
1 out of 5 stars
1 out of 5 stars review

Worst Washer Money Could Waste

[This review was collected as part of a promotion.] worked great for the 3 weeks. then on the fourth week, the washer broke with just a single queen sized comforter. customer service reps have been awful. on day 5 now and their system still hasn't assigned a servicer. what a waste of money!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

If you still need assistance, look no further! We're here to help. Just go to the link and we will be there waiting. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142685913

Oct 30, 2020
Reviewer name: darby21
5 out of 5 stars
5 out of 5 stars review

Smart Washer

[This review was collected as part of a promotion.] This washer is pretty nifty. I love the glass top that allows you to peer inside. The washer automatically sets the water level to exactly the amount best suited for the size of the load which is super cool. So far the washer is very quiet, does not rattle at all and clothes come out clean. My only issues are that I am not a huge fan of the auto lock--I always am running back with a forgotten item and it is a pain to stop and resume. Also nowhere in the instructions does it say if you can use detergent pods. They don't really fit in the detergent dispenser which is disappointing. I called Samsung and they said pod detergents are fine but you need to throw them right in the drum and not in the detergent dispenser. The manual should really be updated to address that. The cycles seem really long compared to my old washer--usually over an hour! Otherwise, I am getting used to all the tech and it doing the 'thinking' for me. Recommend.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Jan 19, 2024
Reviewer name: Gadget man
5 out of 5 stars
5 out of 5 stars review

Quality built set

[This review was collected as part of a promotion.] I have purchased many of Samsungs products from appliances, phones and televisions and I have been very satisfied with all of my purchases. I bought this set to replace my whirlpool set and the difference in quality is noticeable. The set is efficient and the noise level is low compared to many other brands I have purchased. Very happy with this set and will continue to purchase Samsung products in the future.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 5, 2020
Reviewer name: Dipti14
5 out of 5 stars
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] Samsung top load washer is super spacious for those heavy loads. A bed set including sheet, pillow covers and the blanket easily fits in reducing number of cycles. There are plenty of options to choose from for short cycles, for delicates, and for heavy loads etc. the dial is super intuitive. Self clean feature is excellent keeping the machine away from the build up etc. I loved the feature where you could choose the level of water and the temperature of the cycle. Overall, Samsung is a durable product line loaded with features and elegant looking.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Sep 5, 2020
Reviewer name: Jennuge40
5 out of 5 stars
5 out of 5 stars review

great washer!

i got this washer a few weeks ago. my superpower is killing washers so it's always a challenge to find the right one. you get to control the water level and temp, if you want. it has the larger tub so bigger loads can be done=less time doing laundry. the machine is quiet during the wash and spin cycles and there really is less vibration. the wash cycles take a reasonable amount of time to complete too. i am very happy with this new machine!!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 18, 2025
Reviewer name: Kruger
1 out of 5 stars
1 out of 5 stars review

Do Not Buy

Less than 4 years of owning, we've had issues of dirty residue accumulating inside having to perform self clean sometimes 1 or 2 times a month and a constant issue of unbalancing. The machine slams itself over and over signaling an unbalanced load, pauses then has to repeat itself making loads take hours upon hours if it actually completes a load. We're currently looking into servicing the unit but I am suspecting after doing much research on the unit that it will be all for naught since reports I have read is that repairs do not last and are highly expensive. We're looking into replacement washers as well that are NOT Samsung.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Hi Kruger, Consistently having to step in during cycles and manage load balancing can understandably take away from the convenience a machine like this is meant to provide. Let us assist you. I have shared a Samsung link below that can help with your experience. The link has six checkpoints, with each checkpoint providing steps to guide you. You may skip checkpoint three as it is for front-load washers. Each checkpoint may provide a hyperlink for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Another link shared below is to help with the upkeep/cleanliness of your washing machine. As indicated therein, it is recommended to run a self-cleaning once a month. It would be best to go through the link and each scenario. The link has embedded videos that you can watch, as well as hyperlinks to visit for additional information. How to clean your Samsung washer: https://www.samsung.com/us/support/answer/ANS10003197/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149224865 to help our team pull up your information. Leo

Sep 21, 2021
Reviewer name: Hhachatz
5 out of 5 stars
5 out of 5 stars review

Efficient and Quiet

[This review was collected as part of a promotion.] This washing machine is amazing. It replaced our 15 year old machine. It was like going into the future. It is nice and quiet. It uses less water than our previous washer. It has a view window (which the kids love). It can determine the amount inside which makes it more efficient. A very nice machine. I have used the many different cycles from heavy to light to spin and rinse. All of them are great!. The washing machine holds two full laundry baskets, it is really massive. When thinking about my old washer, I can not believe we used such a model. This is far superior in capacity, sound, cleaning , and water usage. By far the best feature is that it can sense how large of a load is in the machine. I use it every single time. It makes washing clothes easier. It is nice to see through the top to see how things are going as well.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Happy to hear the washing machine is performing up to standards. ^Pat