Worst machine I have ever owned. It does not get the clothes clean, doesnt cover the clothes with water during the wash cycle and they clothes never move! It agitates but nothing moves! my clothes continually come out smelling like dirty wash water, even after doing them a second time on rinse and spin only, and when I do this after it fills up you can see the suds, dirt, cloudy water! There are other issues I dont even want to mention it just keeps getting worse. It was the worst decision I ever made to purchase this washer. I am stuck with it because I cannot afford to buy another machine

[This review was collected as part of a promotion.] My washer broke and I needed a quick replacement. Fast shipping, company hooked it up and removed my old washer for a small fee! The washer capacity is huge! I love the self cleaning feature and am very satisfied at this time.

i bought this washing on 8/27/21 and i must say i love it; it is easy to use and love that it is quiet and love the sound it makes when finished. i love all the features. so far - i don't any issues since i have only had for 5 days so far. my only issue right now was trying to register the product - but i just called them and they register the product for me. no pictures or videos at this time - i am in love with this washing machine. my whirlpool lasted me 23 years and i hope this samsung can and will last me about this same time. being a single retired army vet - i cannot be buying washing machine every 6 years. so i am praying that it will last at least 20 years!!!. thanks for allowing me to post my review.

[This review was collected as part of a promotion.] We have a house hold of five so we are always washing clothes. This washing machine was nice and big. I was able to wash three of my son's pillows with no issues at all. I really liked how silent it sounds when it's running also. This washing machine has many features to choose from. It's extremely easy to figure out how to use as well. Its basically self explanatory. The music that it makes when it's done is cute as well nothing annoying that wakes that baby. I've used this washer well over twenty times and haven't had any issues with it at all. My clothes actually come out cleaner then they did in my old washing machine from having a lot more room inside the washing machine and the agitator is excellent as well. I love that it levels it self out easier also. I use to have to non stop adjust clothes or do smaller loads with my old washing machine. The only option I would of liked but wasn't a must was to be able to play different music when it goes off. It would off been cool to have each child have their own sound buts not a must. In the future I would like to see black as a option as well instead of only white. Over all I'm extremely happy with my Samsung washing machine and definitely would suggest it to others as well.

[This review was collected as part of a promotion.] Samsung 4.4 cu. ft top load washer with active wave agitator really cleans your clothes. The only thing that was funny was that my wife is short and she can't reach all the way in to get the clothes that are washed, she has to use a stool. We love this washer, it chimes when done washing. Has many options on it and self cleans when put on the proper cycle. It lets you know when it's recommended to do a clean. So be sure you have a hot water hook up, cause it will not work for those who don't ,to only do the cleaning cycle. It holds a large amount of clothes , so we are able to get our laundry done quicker. The count down timer is awesome, cause I can plan to do something and come back in time to put it in the dryer when done.

[This review was collected as part of a promotion.] I bought this a couple months and it's the best washer we've ever had. I have a family of 5, and besides regular clothes, lots of sports uniforms and work clothes. The capacity is very large so I can do less loads. I love not having the softener dispenser in the middle of the bin. VERY happy with this purchase and will buy the matching dryer soon.

My husband and I recently moved into a house with one of these washers that were brand new included. I was excited to try out this washer. However, in the two months I have lived here it has been an absolute nightmare. Every time we put a load in, at the end of the spin cycle it comes up with an unbalanced code. We try and move around the clothing and it usually takes 4-5 times before it will actually complete the spin cycle. We usually spend 30 minutes in front of the washing machine trying to babysit it so it to make sure it finishes the spin cycle. On top of that, when it tries to correct the unbalanced load, it fills with water which has increased our water bill as the washing machine is filling with water 3-4x more than it should. We have tried levelling it many times with no better outcome. This happens every time without fail wether we are doing a load of sheets or a regular load of clothes. I am incredibly frustrated and am tempted to buy a cheap washing machine off the internet because nothing could possible be worse than this one.

[This review was collected as part of a promotion.] This washing machine is amazing. It replaced our 15 year old machine. It was like going into the future. It is nice and quiet. It uses less water than our previous washer. It has a view window (which the kids love). It can determine the amount inside which makes it more efficient. A very nice machine. I have used the many different cycles from heavy to light to spin and rinse. All of them are great!. The washing machine holds two full laundry baskets, it is really massive. When thinking about my old washer, I can not believe we used such a model. This is far superior in capacity, sound, cleaning , and water usage. By far the best feature is that it can sense how large of a load is in the machine. I use it every single time. It makes washing clothes easier. It is nice to see through the top to see how things are going as well.

just deleivered and hooked up in the house. my wife is very happy with this new washer. very quiet and large enough capacity for our family. samsung has been very reliable in all of its products so we will enjoy this washer for years to come. the controls are very easy to use and intuitive to understand. in short we are very happy with this purchace.

[This review was collected as part of a promotion.] This washing machine has been a godsend to us. We had a bottom of the line that would leave fabric softener spots on the wet clothes. We would also have to run water down the water softener container. What a difference this Samsung makes. It has multiple settings including, deep wash, bedding/ water proof(not sure what exactly that means. I need to look that one up.) Also quick wash and the best feature... self clean. I can't wait to use that feature. It holds ALOT of clothes. Probably close to 50% more than my other one that was only a year old. We're extremely happy with this purchase and would highly recommend. Oh and the little song it plays at the end is a refreshing twist to the obnoxious buzzer sound!!! The 5 settings on water level is nothing I have experienced before. You can really specify how little or how large your load is. My last dryer didn't have a water setting at all and I felt like I was totally wasting so much water doing just one load. I'm curious to see what my water bill is and if this has changed it. The setting I use the most are normal and deep wash. The deep wash I use for the sheets and have started adding a laundry sanitizer to those loads. I'm extremely happy with this washing machine. It's actually a joy to use!