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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
654 ratings642 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (79)

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Showing 321-330 of 642 reviews
Jan 25, 2024
Joey
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] Samsung didn't disappoint During a time when "One thing after another" was happening I was limited financially and didn't have many options. I purchased this washer and I'm glad I did. I needed a washer that wasn't going to break the bank, yet still be a reliable washer, modern technology, that I can continuously use and count on for years. This Washer is easy to operate, there has been no confusion on what does what. No complicated menu's. Load can start as quickly as 2 - 3 buttons pressed. Washer is quieter than the average washer, more so than any washer I've used. *Easy to use & understand *Noise level is significantly low *Every load comes out clean *Transparent lid to watch it in action Best washer for my money hands down.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 9, 2020
salzouby
5 out of 5 stars review

My wife loves it.

[This review was collected as part of a promotion.] We have a large family of 8 kids and the washer is running at least twice a day. We installed the combo washer and dryer last week to replace our older unit. We like the large load capacity drum. The machine is also quiet which is nice since it’s not bothersome while running. I am going to set up the app so I can monitor and control it remotely. We also like that the control panel is easy to understand and operate. One of the most important features of this washer is the self-clean feature. We suffered in the past with mold and smelly washers, but with self-clean, you don’t have to worry about it, you just run it every once in a while and the washer will be as fresh as the day it was installed. The washer exhibits plenty of washing options for any family size and various washing activities. Whether you need large loads or short washes…the options are plentiful.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Nov 12, 2020
jaguargirl89
5 out of 5 stars review

Great features, great load capacity

[This review was collected as part of a promotion.] This is my first Samsung washer and I couldn't be more pleased with my purchase! I'm able to wash large loads, including blankets and thick quilts without any problems. I love the water conservation features with four levels of water capacity along with the different cycles for how to wash each load. It's quiet and cleans thoroughly -- a great purchase!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jul 27, 2023
Cleaninglady
2 out of 5 stars review

Wash water is cold.

Bought washer based on review ratings. My washer does not manage the temperature resulting in all wash loads being in cold water. If I set it for hot only the water is warm. Technician from store where machine was purchased it checked hoses which were not blocked. Owner’s manual suggested that as a possible problem. The store from which washer was purchased replaced washer. It works no better. I pause washer to check temp. Still cold. Oddly enough, while we’re used to hot water being on left this washer’s connections have the cold on the left and hot on the right per instructions on the washer. The technician confirmed connections are correct. Second issue: there was an option for an agitator. I chose without. When washing bedding, part of the bedding remains above the water level even if set on High water level.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We know how important the hot water on our washer is. We are happy to help. We would love to speak to you directly and get more information, so we can better assist you in the best possible way. Please feel free to get back to us via the following options below, as we look forward to helping you set up a visit with an authorized Samsung technician for your washer. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146090090, which will help our team pull up your information. ^Rainly

Nov 5, 2021
MarkSiemerSr
5 out of 5 stars review

Samsung Wash Machine - Huge Capacity

[This review was collected as part of a promotion.] If you really want to update your laundry room and your life this new wash machine will not disappoint. I have been using this wash machine for several months now and I have to say it's a huge upgrade from my previous machine of 20 yrs, things have certainly changed. First of all, it's beautiful and has a huge capacity so you can wash blankets and bedspreads. It is very simple and straightforward to use and has several cycles and water temperatures to pick from. The washer runs very quiet and cleans very well, it even has a cute little jingle at the end when its finished. Would highly recommend this wash machine and would love to buy a Samsung dryer to go with it.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

We strive to make out products better every day. Thank you for sharing this review with us. ^Pat

May 20, 2025
FrankA
3 out of 5 stars review

Buying another one

Great Performance, VRT Plus is a Great Feature, had other brands and they shook all over the floor. Put this one in a ‘washing machine pan’ , and really no problems. I’m ready to purchase a new Samsung, will be my third. They last 5-7 Years that’s it. This one heavy rust around the soap tray. Hope Samsung remedy this issue, maybe with Polymers or SS above the Tray. Getting a new Samsung Dryer too. There the same Good performance, (Very Dusty), but does the job. Changed a pump on the washer, easy fix, part was available. If it wasn’t for the rust I would keep it.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Hi Frank A, It's clear you've had a strong experience with Samsung appliances, especially appreciating the performance and stability of the VRT Plus feature. It's great to hear your washer has held up well over time and that even a repair, like the pump replacement, was straightforward. Your suggestion for more durable materials is valuable—feedback like yours helps shape future improvements. With your clear understanding of what works, your next Samsung appliance is sure to build on that positive experience. Leo

Nov 16, 2022
disgusted customer
1 out of 5 stars review

HORRIBLE MACHINE

Worst machine I have ever owned. It does not get the clothes clean, doesnt cover the clothes with water during the wash cycle and they clothes never move! It agitates but nothing moves! my clothes continually come out smelling like dirty wash water, even after doing them a second time on rinse and spin only, and when I do this after it fills up you can see the suds, dirt, cloudy water! There are other issues I dont even want to mention it just keeps getting worse. It was the worst decision I ever made to purchase this washer. I am stuck with it because I cannot afford to buy another machine

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We want you to enjoy your washer at home. We're here to help you make your laundry experience better! Get cleaner clothes with your washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ https://www.samsung.com/us/support/answer/ANS00084866/ To make adjustments to the water level, please refer to the link below: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Below are steps you can take to eliminate odors from your laundry and prevent them from coming back: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ To get the best results when doing your laundry, it's important to consider the weight of each load that you're washing for better performance: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145169088, to help our team pull up your information. Have a great day. ^Chrystel

Nov 26, 2024
Wizard1690
1 out of 5 stars review

Known Issues Regarding Unbalanced Errors

Less than 3 years old, the washer constantly shakes violently and then stops the wash cycle with an error of "Unbalanced". Even if you wash just 4 t-shirts it will give the same error. My floor is completely level and I've tried every resolution Samsung has suggested. After some research, I discovered that many other people have the same problem with this washing machine and the issue is caused by faulty suspension rods. After hundreds of complaints I'm not sure why Samsung wouldn't consider this a recall and fix the recurring issue. Getting this serviced would be at least the cost of a new machine. I own several Samsung appliances but this one is definitely a lemon.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link for troubleshooting steps for your washer that is showing error codes, kindly choose the one that matches and click the embedded words. Samsung washing machine information and error codes. https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147759948) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 9, 2024
Rebex
3 out of 5 stars review

Effective but with limited functionality

Works fine and is a size and quality upgrade from our previous washer. The capacity is good and it gets clothes clean. Some of the cycle options are limited to what temp they allow which is not my favorite. The most frustrating thing is that there is no way to turn off the end cycle notifications. Our laundry is located directly next to the nursery in our house and I would prefer not to wake my sleeping baby with the little jingle.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hi there, We understand your frustration about the washer's end cycle chime. We would love the opportunity to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147426349) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 19, 2024
Gadget man
5 out of 5 stars review

Quality built set

[This review was collected as part of a promotion.] I have purchased many of Samsungs products from appliances, phones and televisions and I have been very satisfied with all of my purchases. I bought this set to replace my whirlpool set and the difference in quality is noticeable. The set is efficient and the noise level is low compared to many other brands I have purchased. Very happy with this set and will continue to purchase Samsung products in the future.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021