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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
654 ratings642 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (79)

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Showing 311-320 of 642 reviews
May 6, 2023
KathyC
1 out of 5 stars review

Don’t waste your money

Worst washer I have ever had. Bought this to replace a 17 year old Kenmore that cleaned better at 17 years old than this washer did on day one. The clothes come out covered with lint and debris looking dirtier than when they went in. There isn’t a lint trap to clean and the manual has very limited instructions. So disappointed. I expected more from Samsung products.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Customer Care

Hello Kathy, Let's go forward and check for possible resolution on your Samsung washer. For this model of a washer, a lint trap is not available. A mesh filter is supplied which you can find in the water hose connection of your washer. Please see the step-by-step instruction below on how to clean the mesh filter. Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washer, and then unplug the power cord. 2. Close the faucet. 3. Loosen and disconnect the water hose from the back of the washer. Cover the hose with a cloth to prevent water from gushing out. 4. Use pliers to pull out the mesh filter from the inlet valve. 5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged. 6. Dry the mesh filter completely in a shaded area. 7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve. 8. Open the faucet. For reference, turn to page 43 of the washer's user manual for cleaning the mesh filter: https://downloadcenter.samsung.com/content/UM/202301/20230103172844107/WA3200T_UM_DC68-03850D-05_EN_CFR_MES_R.pdf Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145766934, to help our team pull up your information when you message us. Have a great day. -John

Oct 28, 2024
Carm
1 out of 5 stars review

Do Not Buy! Constantly unbalanced!!! Junk!!!

Do Not Buy! Save your Sanity!! I have currently been trying to wash 3 pairs of pajamas pants for the past 2 hours. It keeps going unbalanced and sounds like it is going to blow through the flow. This has been an ongoing nightmare. I will never buy a washer again with no agitator and I will never buy another samsung appliance.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Carm, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well. If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. There are embedded links; kindly visit them. The Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/  Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147633286) to help our team pull up your information. Have a great day. ^Camille

Oct 5, 2020
daveber
5 out of 5 stars review

A great washer

[This review was collected as part of a promotion.] I like the big tub of the washer with no middle agitator. It allows me to put a lot of clothes in at once. I also like the automatic water level feature so that the washer uses just the amount of water needed for each load. I also, like the clear lid so that I can see inside the washer while it’s working. Another feature I like a lot is the timer shows exactly how much time is left in a load. This washer takes a little more time to complete a load than my old one, though everything always comes out clean.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Oct 14, 2020
Anonymous
5 out of 5 stars review

Awesome washer!

[This review was collected as part of a promotion.] I love my new washer! It has tons of settings without being too complicated. I have 2 kids and a husband that gets DIRTY at work. I used to have to wash everything on the Deep wash cycle. No more! This gets everything clean on the first normal run. It also allows me to do larger loads in less time. Love this washer!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Dec 14, 2023
Crystal37342
5 out of 5 stars review

No smelly washer, clothes are clean and fresh

(This review was collected as part of a promotion.) I had a front load washer and hated it. This top load washer is amazing and my laundry has never been cleaner. Only downfall would be if you were short as the drum is so deep you might have a hard time reaching to the bottom

Review from Caddle
Helpful?5E3Z4PBCH63R13627515021
Jul 11, 2024
Jelowery
5 out of 5 stars review

surprised but happy

[This review was collected as part of a promotion.] Washes great I was a little reserved when we purchased due to only using front loaders for the past 20+ years. Boy I was wrong it does the job a little louder than our front loader but it does the job

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 23, 2025
Deb5
5 out of 5 stars review

Switched from a front loader

[This review was collected as part of a promotion.] I’ve had the washer a little over a month. So far, no complaints. It’s large enough to wash a king size comforter. It has a waterproof cycle which is nice for mattress pads and raincoats. Easy to use and cleans my clothes.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 27, 2022
David
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] We bought this to replace a washer that we thought was broken, but kept it anyways when we found out the old one was not broken at all. It has a large tub and a different agitator than normal. It seems to clean really well and it was a great price.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Aug 30, 2020
Tarin
1 out of 5 stars review

So disappointed

this machine not only took so much longer than my original machine but when it came time to put the laundry in the dryer, they were not spun as dry as my previous machine used to get them. this will now have my dryer working twice as hard. i tried another load. same thing. the wash machine is also not quiet by any means. i thought a dirt bike was riding by our house during the certain cycles.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Nobody wants to hear that when they are trying to wash clothes. Thank you for sharing this with us. Hopefully, we can fix this with some troubleshooting steps. Take a look at the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001985/

Oct 5, 2020
MelanieLynn
5 out of 5 stars review

Great Washing Machine for Families

[This review was collected as part of a promotion.] My family absolutely loves this washing machine. It is not only really easy to use, but also gets the job done well. As a mom of a newborn baby and toddler it feels like we are doing laundry all the time and this is up to the job. I love how large it is. I can literally wash just about anything in here. As someone who is environmentally friendly, I appreciate features like eco wash and water sensors to ensure that we are not using more water than necessary. I also love how light the top of the washer is. It does not automatically close or slam shut, so I don’t have to worry about my daughter’s little fingers getting caught in it. I’m impressed with how user-friendly this washing machine is, even for those who are not tech-savy. I would recommend this washing machine to anyone looking for something simple, quiet and convenient.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021