Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.1 out of 5 stars
stars
529 ratings517 reviews
  1. 5 stars65% (346)
  2. 4 stars12% (62)
  3. 3 stars5% (27)
  4. 2 stars4% (23)
  5. 1 star13% (71)

Member photos

  • +103 images
Sort by |
Showing 231-240 of 517 reviews
Jun 27, 2022
Courtney
4 out of 5 stars review

Great washer with great features

[This review was collected as part of a promotion.] I've had this washer for a few months and it works great! My only complaint is that the wash cycle is quite long, even for small loads. However my laundry is super clean, even the icky dog blankets. I would also like to add that I can wash a king sized comforter with room to spare. Also if your short like me (4' 11") you will need a stool to reach the bottom.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 20, 2020
Ecfo9999
4 out of 5 stars review

Nice Washer

[This review was collected as part of a promotion.] Let's start with how well it works, my cloths come out cleaner than my old washer. I like the see threw lid and the size of the drum! Without the center agitator! The one thing I dislike is that you can't turn off the end sound. Still love it!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Oct 5, 2020
Anonymous
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Installed the washer a few weeks ago. The tub on this thing is huge. So far the washer runs whisper quiet compared to our old one. I was also pleased that wash times were faster as well. The washer is so easy to use our kid can handle starting a load without any help. Would most definitely recommend this to anyone with multiple loads a day. Large size and fast wash times help to shorten the laundry day.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Mar 2, 2024
TimF
2 out of 5 stars review

Annoying "features"...

Just got this washer - 2 things I already hate: 1. No way to turn OFF beeps and "end of wash" 30 second "melody". Insane!! 2. When you press power button, the default water level setting for "Normal" wash is "Extra High" and water Temp is "Warm". Why on earth doesn't water level default to "Auto Level" and Temp to "Eco Warm"? Very wasteful of water and energy to warm the water.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Our goal is to ensure that your washer is functioning at its best. Let us help you, TimF. I have shared the manual to learn more about the basic operations regarding the washer's "Temperature" and Water Level" operations. Please read through pages 31-32 for reference: https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146915247, to help our team pull up your information when you message us. Have a great day. -John

Jan 31, 2023
Jesss
5 out of 5 stars review

Perfection!

[This review was collected as part of a promotion.] Great price. Tons of washing mode options Not having an agitator is where it's at. The thing is huge! Like, however big your thinking, but wayyy bigger. I have to use a stool to reach things on the bottom and I'm 5'3"

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jun 10, 2021
jerryp
5 out of 5 stars review

Quality product

wife likes the large capacity, the design to even the load before washing is great, no vibrations, love the glass top and actually get hot water for washing. this machine does not beat up the clothes like the old one and produced a lot of lint. this model is gentle on cloths.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 18, 2025
Kruger
1 out of 5 stars review

Do Not Buy

Less than 4 years of owning, we've had issues of dirty residue accumulating inside having to perform self clean sometimes 1 or 2 times a month and a constant issue of unbalancing. The machine slams itself over and over signaling an unbalanced load, pauses then has to repeat itself making loads take hours upon hours if it actually completes a load. We're currently looking into servicing the unit but I am suspecting after doing much research on the unit that it will be all for naught since reports I have read is that repairs do not last and are highly expensive. We're looking into replacement washers as well that are NOT Samsung.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Hi Kruger, Consistently having to step in during cycles and manage load balancing can understandably take away from the convenience a machine like this is meant to provide. Let us assist you. I have shared a Samsung link below that can help with your experience. The link has six checkpoints, with each checkpoint providing steps to guide you. You may skip checkpoint three as it is for front-load washers. Each checkpoint may provide a hyperlink for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Another link shared below is to help with the upkeep/cleanliness of your washing machine. As indicated therein, it is recommended to run a self-cleaning once a month. It would be best to go through the link and each scenario. The link has embedded videos that you can watch, as well as hyperlinks to visit for additional information. How to clean your Samsung washer: https://www.samsung.com/us/support/answer/ANS10003197/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149224865 to help our team pull up your information. Leo

Oct 9, 2020
Anonymous
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] This model runs great so far, the clothes and blankets come out clean and fresh and all features seem to work great. My biggest test was a very thick sherpa king sized blanket. I folded as stated in the instruction manual and was skeptical but the cycle completed without a problem (balance or weight issue, not cleansing the blanket entirely due to bring too big/heavy/thick) and the blanket was clean and smelled fresh. This washer took care of it! We were so relieved and pleased. I wish we could change the setting manually from rinse to spin. If i want to clear some left over dirt in the washer from washing any animals blankets for their outdoor lounge beds I have to let an actual rinse/spin cycle run. Instead of just having it drop some water in the washer tub and then set it to spin/drain. Definitely no big deal!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Apr 19, 2025
Mad Gma
1 out of 5 stars review

Bad control board issues.

[This review was collected as part of a promotion.] Problem from the start. Doesn't rince on normal cycle. Also don't put out any code for a problem but it had more than one issue. Always went to rince and spin when powered on, never did high spin cycle. Repair guy put in a new board which fixed other issues but still don't rince on normal cycle unless you use the extra rince and then does two complete rince cycles that takes forever and waste water. I'm not impressed. Took a week just to get an appointment for repair and no response yet when I told him still not working. I didn't pay that much to babysit a new one, could have done that with my old one 🤬

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We know how frustrating it can be to have a washer not working the way it should be. Let us help. Here is a link for troubleshooting steps for your washer that doesn't rinse well; kindly click the embedded words. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148841400) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 19, 2023
Ronr
5 out of 5 stars review

Good price, good washer

[This review was collected as part of a promotion.] Purchased this washer four months ago and have not been disappointed. Reasonably priced and satisfied with cleaning results. Only wish is that the volume for the musical chime indicating washing complete could be adjusted. But that's obviously a very minor concern.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021