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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
689 ratings677 reviews
  1. 5 stars68% (468)
  2. 4 stars11% (76)
  3. 3 stars5% (33)
  4. 2 stars4% (25)
  5. 1 star13% (87)

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Showing 191-200 of 677 reviews
Jan 17, 2023
Reviewer name: LornaS
5 out of 5 stars
5 out of 5 stars review

Works great and does everything I need it to do!

[This review was collected as part of a promotion.] I bought this washer a few months ago and love it! It is not too complicated to operate but it has all of the features I need to keep my clothes clean. The tub is large and fits all of my clothes and bedspreads with ease. I highly recommend it!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Feb 2, 2025
Reviewer name: Brobro
2 out of 5 stars
2 out of 5 stars review

Does not wring out the load

Clothes get clean but come out soaking wet. Have tried everything to no avail, the dry time per load now is double versus my old washer. Waste of electricity to dry a load for 90 minutes when it used to take 45. Without exaggerating, the clothes actually DRIP when you take them out of the washer, they are hardly wrung out at all.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hi there, I can't imagine the inconvenience this has caused you. Let us get the washer back on track. Here are the steps to help us identify why your washer leaves your clothes soaking wet. Click on the embedded words and select "No" under "Did this resolve your issue?" to access the complete diagnostics and watch a video tutorial. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148320551) to help our team pull up your information when you message us. Thank you. -Kimberly

Apr 19, 2025
Reviewer name: Mad Gma
1 out of 5 stars
1 out of 5 stars review

Bad control board issues.

[This review was collected as part of a promotion.] Problem from the start. Doesn't rince on normal cycle. Also don't put out any code for a problem but it had more than one issue. Always went to rince and spin when powered on, never did high spin cycle. Repair guy put in a new board which fixed other issues but still don't rince on normal cycle unless you use the extra rince and then does two complete rince cycles that takes forever and waste water. I'm not impressed. Took a week just to get an appointment for repair and no response yet when I told him still not working. I didn't pay that much to babysit a new one, could have done that with my old one 🤬

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We know how frustrating it can be to have a washer not working the way it should be. Let us help. Here is a link for troubleshooting steps for your washer that doesn't rinse well; kindly click the embedded words. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148841400) to help our team pull up your information when you message us. Thank you. -Ricardo

Jun 27, 2022
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Huge wash size for a big family

[This review was collected as part of a promotion.] We bought this washer when our old one died and it has been amazing. We have a family of six and needed something with a large wash capacity and this is it. Cleans really well and the auto dispensing of detergent and fabric softener is great. Price is right on par for this washer. Recommended.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Sep 5, 2020
Reviewer name: Jennuge40
5 out of 5 stars
5 out of 5 stars review

great washer!

i got this washer a few weeks ago. my superpower is killing washers so it's always a challenge to find the right one. you get to control the water level and temp, if you want. it has the larger tub so bigger loads can be done=less time doing laundry. the machine is quiet during the wash and spin cycles and there really is less vibration. the wash cycles take a reasonable amount of time to complete too. i am very happy with this new machine!!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 5, 2020
Reviewer name: MelanieLynn
5 out of 5 stars
5 out of 5 stars review

Great Washing Machine for Families

[This review was collected as part of a promotion.] My family absolutely loves this washing machine. It is not only really easy to use, but also gets the job done well. As a mom of a newborn baby and toddler it feels like we are doing laundry all the time and this is up to the job. I love how large it is. I can literally wash just about anything in here. As someone who is environmentally friendly, I appreciate features like eco wash and water sensors to ensure that we are not using more water than necessary. I also love how light the top of the washer is. It does not automatically close or slam shut, so I don’t have to worry about my daughter’s little fingers getting caught in it. I’m impressed with how user-friendly this washing machine is, even for those who are not tech-savy. I would recommend this washing machine to anyone looking for something simple, quiet and convenient.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
May 2, 2023
Reviewer name: RachaelJ
5 out of 5 stars
5 out of 5 stars review

Love my Samsung washer 😃

[This review was collected as part of a promotion.] This washer is awesome! Handles large heavy duty loads, I love not having the middle agitator makes so much more room! Cleans my kids dirty stinky clothes so good! Does not use a lot of electricity!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 5, 2025
Reviewer name: crmarvin
2 out of 5 stars
2 out of 5 stars review

Short lifespan - avoid if possible

I bought this less than 4 years ago, and it has started making an awful grinding noise whenever the drum spins. Sounds like there is failing bearing. It is so loud, that even with it behind a door, and on the other side of the house, it is deafening. Samsungs official support pages all assume any unpleasant sounds are because you installed it wrong, and as such there is no guidance on how to figure out which bearing is bad or how to replace it. Washer worked fine until recently, but this is less than a year after the 3 year extended service contract expired. Talk about planned obsolescence.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

A washer is one of the household's most relied appliances, crmarvin. Let's ensure your unit is in tip-top condition. The link below will help you address the noise from the washer. You can learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148087126) to help our team pull up your information when you message us. Have a great day. -Ernest-

Aug 3, 2022
Reviewer name: WiiWii
4 out of 5 stars
4 out of 5 stars review

Great features; Long wash cycles

[This review was collected as part of a promotion.] I bought this a month ago to replace my GE washer. This was my first Samsung appliance purchase. The washer has a lot of great features and the convenient self clean cycle however the wash cycles are long. The shortest cycle is the quick wash which still takes 40 minutes.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Sep 2, 2020
Reviewer name: ckjnbrown
5 out of 5 stars
5 out of 5 stars review

Big and works super well!

[This review was collected as part of a promotion.] We’ve always had top washers with agitators in the middle so this was quite a change! A change for the better! This washer is amazing! It holds so many clothes in one load! I was even able to wash my giant king sized comforter with no problem at all. It came out so clean and smelling fresh. No more running it through 2-3 times after taking it out to rearrange. It has many options and water levels to choose from. I love the spot to pour in the fabric softener and liquid bleach if needed to that it is distributed evenly. I would highly recommend this washer!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021