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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.1 out of 5 stars
stars504 ratings492 reviews
  1. 5 stars65% (326)
  2. 4 stars12% (61)
  3. 3 stars5% (27)
  4. 2 stars5% (23)
  5. 1 star13% (67)

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Showing 161-170 of 492 reviews
Aug 9, 2024
Rebex
3 out of 5 stars review

Effective but with limited functionality

Works fine and is a size and quality upgrade from our previous washer. The capacity is good and it gets clothes clean. Some of the cycle options are limited to what temp they allow which is not my favorite. The most frustrating thing is that there is no way to turn off the end cycle notifications. Our laundry is located directly next to the nursery in our house and I would prefer not to wake my sleeping baby with the little jingle.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hi there, We understand your frustration about the washer's end cycle chime. We would love the opportunity to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147426349) to help our team pull up your information when you message us. Thank you. -Kimberly

Oct 9, 2020
Anonymous
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] This model runs great so far, the clothes and blankets come out clean and fresh and all features seem to work great. My biggest test was a very thick sherpa king sized blanket. I folded as stated in the instruction manual and was skeptical but the cycle completed without a problem (balance or weight issue, not cleansing the blanket entirely due to bring too big/heavy/thick) and the blanket was clean and smelled fresh. This washer took care of it! We were so relieved and pleased. I wish we could change the setting manually from rinse to spin. If i want to clear some left over dirt in the washer from washing any animals blankets for their outdoor lounge beds I have to let an actual rinse/spin cycle run. Instead of just having it drop some water in the washer tub and then set it to spin/drain. Definitely no big deal!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Oct 5, 2020
Dipti14
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] Samsung top load washer is super spacious for those heavy loads. A bed set including sheet, pillow covers and the blanket easily fits in reducing number of cycles. There are plenty of options to choose from for short cycles, for delicates, and for heavy loads etc. the dial is super intuitive. Self clean feature is excellent keeping the machine away from the build up etc. I loved the feature where you could choose the level of water and the temperature of the cycle. Overall, Samsung is a durable product line loaded with features and elegant looking.

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Aug 3, 2022
WiiWii
4 out of 5 stars review

Great features; Long wash cycles

[This review was collected as part of a promotion.] I bought this a month ago to replace my GE washer. This was my first Samsung appliance purchase. The washer has a lot of great features and the convenient self clean cycle however the wash cycles are long. The shortest cycle is the quick wash which still takes 40 minutes.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Nov 17, 2024
Nan D
5 out of 5 stars review

Beautiful and Quiet!

[This review was collected as part of a promotion.] Our new Samsung washing machine works beautifully! And it's so quiet, we don't even know it's running. This machine has a lot of helpful settings but its not over-done or complicated. We are very happy we decided to try Samsung this time-------it's our first Samsung appliance and we love it!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 9, 2020
swiftnick14
5 out of 5 stars review

Washer

[This review was collected as part of a promotion.] This washer is nothing short of AMAZING! It's extremely quiet, so late night laundry loads while the kiddos are sleeping is perfect! It has lots of room and the sleek design doesn't make it a eye sore! Overall this is the best washer I have owned and used! The best part is the self cleaning function which gives me comfort knowing my washer will always be clean from load to load not matter how big or small nor how dirty or clean the previous loads were!

Review from The Insiders
Helpful?5E3Z4PBCH63R13627515021
Jul 13, 2021
Jojo194
4 out of 5 stars review

Long wash cycle

Just received my washer & just to try I washed 2 medium sized towels on Quick wash which turned out to be an hour. Did full loads in my old washer in about the same time. Also there is no option to do a warm wash & cold rinse. I'll revisit this after I do a full load but I'm hoping it isn't a 3 hour event. Also hoping the spin cycle does a better job.

Review from Samsung Canada
Helpful?5E3Z4PBCH63R13627515021
reply from Operations

Hi Jojo194, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Apr 19, 2025
Mad Gma
1 out of 5 stars review

Bad control board issues.

[This review was collected as part of a promotion.] Problem from the start. Doesn't rince on normal cycle. Also don't put out any code for a problem but it had more than one issue. Always went to rince and spin when powered on, never did high spin cycle. Repair guy put in a new board which fixed other issues but still don't rince on normal cycle unless you use the extra rince and then does two complete rince cycles that takes forever and waste water. I'm not impressed. Took a week just to get an appointment for repair and no response yet when I told him still not working. I didn't pay that much to babysit a new one, could have done that with my old one 🤬

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Greetings, We know how frustrating it can be to have a washer not working the way it should be. Let us help. Here is a link for troubleshooting steps for your washer that doesn't rinse well; kindly click the embedded words. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148841400) to help our team pull up your information when you message us. Thank you. -Ricardo

Jul 29, 2022
Durkee
5 out of 5 stars review

Working out for the better

[This review was collected as part of a promotion.] Six months In with my washer and I’m well satisfied thus far. Plenty of load room, energy efficient and quiet. I’ve been using it a lot, just load, press and sit back until it notifies me that the wash is done. I’m looking for longevity out of this washer and will update review in another six months.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 29, 2021
Cisco
2 out of 5 stars review

Decent but annoying machine

washer and matching dryer plays super annoying music at the end of the cycle i understand that some people may like this but obviously samsung knows that others do not because it can be muted on their more expensive machines. had i known about the music i would've bought a different brand now i have to go through the time and effort to return these and get something different

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from samsungcare

Thank you for sharing your feedback with us regarding your washing machine. I understand you are not happy with one of the features of the washer. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. ^Pat