I’ve had this washer for less than 4 years and the suspension rods are completely shot — I have to redistribute the load several times, restart the spin cycle several times, and practically offer a sacrifice to the gods to get the load to finish. I would love to repair with new suspension rods, but genuine manufacturer’s rods would cost MORE THAN THE WHOLE MACHINE. I’m so tired of planned obsolescence. Don’t buy this machine. I’m off to search for a washer that will last more than 5 years….replacement parts should make $$ sense to get!

i got this washer a few weeks ago. my superpower is killing washers so it's always a challenge to find the right one. you get to control the water level and temp, if you want. it has the larger tub so bigger loads can be done=less time doing laundry. the machine is quiet during the wash and spin cycles and there really is less vibration. the wash cycles take a reasonable amount of time to complete too. i am very happy with this new machine!!

pros: - feature rich: more options than any washer we've had - cleans well: even quick wash + mid water level + light soil - soft-close lid: just like on our toilet! - spins: it hasn't unbalanced once even with huge towel loads, and makes clothes dryer than ever cons: - leveling: see pages 24-25 in manual before doing anything. - auto water level seems to use way too much water, making cycles really long. fortunately, you can change a setting and see how much it adds/subtracts from the cycle time. - height: no floor model was available to see if my wife would fall in reaching for thing at the tub bottom. it is 2+ inches taller than our old unit, which has required adjustments like moving laundry supplies away from behind the unit to where we both can easily reach them.

[This review was collected as part of a promotion.] I’ve had many washers over the years and I have to say that this Samsung washer, I am really impressed with. I love that it doesn’t have an agitator in the middle which make the capacity so much more than other washers. I can do huge loads of laundry in one single pop! The clothes come out smelling fantastic and feel that they’re nice and clean. I like that you can add fabric softener and bleach in separate sections that drip over your clothes slowly. It isn’t too loud either and it plays a nice little tune when the cycle is over. I would highly recommend this washer!

[This review was collected as part of a promotion.] I have had my samsung washing machine around three months and I am very happy about this purchase. It's a lot quieter than I expected. Clothes come out very clean. So far it has worked perfectly. I would definitely recommend this product

[This review was collected as part of a promotion.] If you really want to update your laundry room and your life this new wash machine will not disappoint. I have been using this wash machine for several months now and I have to say it's a huge upgrade from my previous machine of 20 yrs, things have certainly changed. First of all, it's beautiful and has a huge capacity so you can wash blankets and bedspreads. It is very simple and straightforward to use and has several cycles and water temperatures to pick from. The washer runs very quiet and cleans very well, it even has a cute little jingle at the end when its finished. Would highly recommend this wash machine and would love to buy a Samsung dryer to go with it.

[This review was collected as part of a promotion.] I purchased my new washer a month ago and I'm extremely satisfied Buying a Samsung washer was the best decision I have ever made in purchasing a new appliance Thank you Samsung Very happy in Cocoa Florida

I bought this and the matching dryer a couple weeks ago, and I wish I'd gone with Samsung the first time. I've bought major appliances before, and I really needed an at-home setup. The first set I bought was a disaster, and not Samsung BTW, so I had to scrap it. We bought and picked this set up and installed it, and not only do the units get my clothes clean and dry, both the washer and dryer do a little tune to let you know your cycle is complete, not necessary for me but so danged CUTE!!! I am very very pleased with this purchase, even registering the products was a breeze. Have had other Samsung products, so I don't know why I didn't in the first place.

[This review was collected as part of a promotion.] We bought this to replace a washer that we thought was broken, but kept it anyways when we found out the old one was not broken at all. It has a large tub and a different agitator than normal. It seems to clean really well and it was a great price.

[This review was collected as part of a promotion.] I've been a fan of Samsung appliances for pretty long. This is the second set of washer/dryer from Samsung I've purchased and the new one is even better. It has plenty of room to fit queen size comforter with ease. The vibration reduction makes it wash and spin dry noticeably quieter than before. It's also very easy to use and gets every job done nicely. This great basic washer is just perfect for my family of 4. "Samsung" never ever disappoints me.