Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.2 out of 5 stars
stars
654 ratings642 reviews
  1. 5 stars69% (448)
  2. 4 stars11% (72)
  3. 3 stars5% (31)
  4. 2 stars4% (24)
  5. 1 star12% (79)

Member photos

  • +167 images
Sort by |
Showing 151-160 of 642 reviews
Jul 13, 2021
Jojo194
4 out of 5 stars review

Long wash cycle

Just received my washer & just to try I washed 2 medium sized towels on Quick wash which turned out to be an hour. Did full loads in my old washer in about the same time. Also there is no option to do a warm wash & cold rinse. I'll revisit this after I do a full load but I'm hoping it isn't a 3 hour event. Also hoping the spin cycle does a better job.

Review from Samsung Canada
Helpful?5E3Z4PBCH63R13627515021
reply from Operations

Hi Jojo194, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Oct 28, 2024
Rose
2 out of 5 stars review

Not for Shorter People!

I probably should’ve written this a lot sooner, but have been happy with having a new washer in general. However, after some months it’s been challenging to use so here’s my review: this washer is not made for shorter people. For reference, I am 5’1” and have a really hard time reaching the bottom of the washing machine to take out our clothes. I have been washing clothes my whole life and never have had this issue with a top load washer before. This is also one of the smallest size washing machines they have. My mother is 5’2” and also has the same issue with her Samsung model (unsure of size). Just because someone is not as tall, we shouldn’t have to be forced to purchase a more expensive front load washer. It really is a shame. I unfortunately need to use a step stool, which is very inconvenient, and forget about when I have a big pregnant belly.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hello Rose, We would love to discuss your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147635735) to help our team pull up your information when you message us. Have a great day. ^Charles

Jun 28, 2021
E Tay
5 out of 5 stars review

Easy as 1.2.3.

[This review was collected as part of a promotion.] Love my new washer. It's slim build makes it easy to get into laundry area without taking up so much space, but its large mouth gives you the capacity to load more than you would think. Easy controls. Simply display. Silent vibrations.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 6, 2024
laundrymom
1 out of 5 stars review

horrid suspension, repair makes no financial sense

I’ve had this washer for less than 4 years and the suspension rods are completely shot — I have to redistribute the load several times, restart the spin cycle several times, and practically offer a sacrifice to the gods to get the load to finish. I would love to repair with new suspension rods, but genuine manufacturer’s rods would cost MORE THAN THE WHOLE MACHINE. I’m so tired of planned obsolescence. Don’t buy this machine. I’m off to search for a washer that will last more than 5 years….replacement parts should make $$ sense to get!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from SEA Care

Hello there, Thank you for choosing Samsung for your washer needs. We're saddened that you decided to look for a different washer because you do not want the suspension rod to be repaired again. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Camille

Aug 30, 2020
Tarin
1 out of 5 stars review

So disappointed

this machine not only took so much longer than my original machine but when it came time to put the laundry in the dryer, they were not spun as dry as my previous machine used to get them. this will now have my dryer working twice as hard. i tried another load. same thing. the wash machine is also not quiet by any means. i thought a dirt bike was riding by our house during the certain cycles.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Nobody wants to hear that when they are trying to wash clothes. Thank you for sharing this with us. Hopefully, we can fix this with some troubleshooting steps. Take a look at the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001985/

Feb 24, 2021
Vanessa
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We have had our machine for about 3 months and love it! Did run into one issue with it making a clicking sound but a Samsung technician came out within a week, ordered the part and fixed it. It was all covered under warranty. Obviously wish we had zero issues but I’m happy with how it was handled by Samsung.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Apr 3, 2023
Techluver
5 out of 5 stars review

Great washing machine

[This review was collected as part of a promotion.] I have had my samsung washing machine around three months and I am very happy about this purchase. It's a lot quieter than I expected. Clothes come out very clean. So far it has worked perfectly. I would definitely recommend this product

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Aug 3, 2022
WiiWii
4 out of 5 stars review

Great features; Long wash cycles

[This review was collected as part of a promotion.] I bought this a month ago to replace my GE washer. This was my first Samsung appliance purchase. The washer has a lot of great features and the convenient self clean cycle however the wash cycles are long. The shortest cycle is the quick wash which still takes 40 minutes.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
May 24, 2023
Lanie
5 out of 5 stars review

Works beautifully!!

I bought this and the matching dryer a couple weeks ago, and I wish I'd gone with Samsung the first time. I've bought major appliances before, and I really needed an at-home setup. The first set I bought was a disaster, and not Samsung BTW, so I had to scrap it. We bought and picked this set up and installed it, and not only do the units get my clothes clean and dry, both the washer and dryer do a little tune to let you know your cycle is complete, not necessary for me but so danged CUTE!!! I am very very pleased with this purchase, even registering the products was a breeze. Have had other Samsung products, so I don't know why I didn't in the first place.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 17, 2023
LornaS
5 out of 5 stars review

Works great and does everything I need it to do!

[This review was collected as part of a promotion.] I bought this washer a few months ago and love it! It is not too complicated to operate but it has all of the features I need to keep my clothes clean. The tub is large and fits all of my clothes and bedspreads with ease. I highly recommend it!

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021