Steph, we understand your frustration if your washer is rusting in various areas and your bleach dispenser has rusted, resulting in rust on your laundry. We want to speak with you directly to provide support and explore options that can assist you with your washer.<br /><br />Please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1150547081) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille

Hello there,<br /><br />We&#39;ve read and understood your comments about your washer and appreciate you taking the time to let us know. We&#39;d like to learn more about your experience with your washer and see how we can best assist.<br /><br />We can be reached using any of the channels below and reference case number 1153127580 for faster assistance:<br /><br />Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us<br />Facebook Messenger: https://m.me/samsungsupport<br />X: https://x.com/messages/compose?recipient_id&#61;18768513<br />Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />Khristine<br />Samsung Care

We try to improve our products with the feedback we receive from our customers. Thank you for sharing your feedback with us. ^Pat

Dear Valued Sam's Club Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to get in touch with our Sam's Club Customer Service department at 1-800-749-5367, Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry about the delivery.Have a great day.^Camille

Hello there, We understand how frustrating it is when a washer no longer spins correctly, even when empty. We’re here and willing to help. Please follow the guide below for concerns related to a washer that does not spin properly, and click on the embedded link for additional troubleshooting support: Samsung washing machine does not spin at all http://www.samsung.com/us/support/troubleshoot/TSG10003486/ If the issue continues after following the guide, please contact us so our team can review your situation and assist with next steps. You can reach us here: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106265), so our team can pull up your information. Thank you! ^Joshua