Purchased in 2021, and for the last 2 and half years it consistently gets an “unbalanced code”. Washing a load of clothes takes FOREVER. I have had it repaired and it worked okay for about a month. I hate I purchased this washer. Now I am in search of a new washer

It washes clothes well, but only three years later the tub cannot balance itself and repair specialists have all told me it is not worth fixing. I've tried all the "fixes" they tell you to try. Now we're stuck having to buy a new washer. Don't buy this one unless you save to buy another in two to three years. Samsung should stick with TVs because their appliances don't last.

[This review was collected as part of a promotion.] I love how quick and effective this machine works to get my laundry done! Not to mention the fact that this washer is almost silent so I never hear it running at night which is amazing, my old washer would wake me up from shaking so bad and being off balance

seems to be a very good machine. i’m sure it will not last like the 30 year old washer it replaced. i like that it determines the amount of water to use and that it doesn't have an agitator taking up room inside. the installers left much to be desired. they did not use the drain hose guide, nor did they suggest removing the drain pan underneath so the washer could have more room behind the machine. the hoses are coiled up behind the machine, which i don't think is correct, and they simply zip-tied the drain hose to the water hose. they also messed up one of the doors of the closet the machine is installed in and now the doors will not close. they seemed more interested in getting done instead of spending time to make sure my washer was installed properly.

[This review was collected as part of a promotion.] I love my Samsung washer so far it works great . I had a whirlpool that stop working after 4yrs. And did not have a warranty but I did get a 5 year for this machine it is very Quiet and washes very well.

Bought washer based on review ratings. My washer does not manage the temperature resulting in all wash loads being in cold water. If I set it for hot only the water is warm. Technician from store where machine was purchased it checked hoses which were not blocked. Owner’s manual suggested that as a possible problem. The store from which washer was purchased replaced washer. It works no better. I pause washer to check temp. Still cold. Oddly enough, while we’re used to hot water being on left this washer’s connections have the cold on the left and hot on the right per instructions on the washer. The technician confirmed connections are correct. Second issue: there was an option for an agitator. I chose without. When washing bedding, part of the bedding remains above the water level even if set on High water level.

We bought this as a replacement, by far the worst appliance decision we have ever made. I would give it less than 1 star if I could. Often gets out of balance despite checking to ensure level and everything else imaginable (full load, half load). The default feature when it is out of balance is to throw a code then restart the cycle to dump an additional amount of water. Always occurs when it enters the spin cycle, hence it is starting over. This continues over and over wasting a lot of water. I would never recommend buying this washer, you cannot set it and forget it, might as well wash clothes by hand with the amount of attention we have to give this was washing machine. Avoid at all costs.

[This review was collected as part of a promotion.] I bought a new Washer this year! I never have used this type of machine before! I love my new Samsung 4.5 cu. ft. Top Load Washer with Vibration Reduction Technology! It is the best! It is so much fun to use! My clothes get really clean! I love the fact that the spinning cycle is long and gets all of the water out! My clothes dry faster because of this!!! Thank you, Samsung!! I'll buy this brand again!

[This review was collected as part of a promotion.] So I received my washer and dryer last week and I absolutely love them. The first use was a run cycle and it was so quiet. The second use I washed towels and when I tell you , you could see the difference in how well it cleaned them . I also love how big the drum in the machines are. I am able to wash my king sized comforter with ease and it doesn't seem compacted in the machine. So far so good. I'll add more in the future if things change. Update So I've used the dryer weekly and it works great drying all of my clothing. Everything is completely dried when the cycle ends. The only reason I gave 4 stars is because when I dried my comforter it had to go 2 cycles before being completely dried. Other than that I really live the dryer. Update We love the washer. It cleans our clothes very well. My daughter said her white t shirts are like brand new. I love the self clean option on the washer it's a great idea on a large appliance. Another favorite feature is the quiet vibration. I never know when it's washing. When the song comes on at the end is when I remember I put a load in. The smart care app for the samsung products can also be very useful if you have to diagnose an issue. Overall 5 stars for me

[This review was collected as part of a promotion.] This washer is awesome! Handles large heavy duty loads, I love not having the middle agitator makes so much more room! Cleans my kids dirty stinky clothes so good! Does not use a lot of electricity!